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Station Hotel

Castle Hill, Dudley DY1 4RA, England
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Station Hotel
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

What a shame that the investment hasn't been put in to save this once beautiful building. It could really appeal if it were just given some more tic and much needed cash injection. We chose it over the Premier Inn as we are not fans of bland and boring chains but they do have their merit in that for your... More 

Helpful?
Thank anastasia14
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

we booked up the big function hall last year and was arranging for my own wedding planner to sort the wedding but had issues as we got closer to the big day with appointments being cancelled only to be told by the hotel assistant manager that there aint a reason to see them as we only need the hall (forget... More 

Helpful?
1 Thank J C
ENGLAND
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for two nights, the first night there was a wedding reception on and a lot of noise , as the room we had was just above the function room , that with the fact we a were right next to a busy road junction and a constant stream of traffic, the second night was even... More 

Helpful?
1 Thank Victor C
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Victor C, Thank you for taking the time to write your review. I personally can remember how our conversation went and as far as I were concerned I had address your issues. Firstly you chosen to stay in a hotel in the centre of a busy town on a main road. Our location serves the purpose for those looking... More 

Rowley Regis, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

what a lovely place, i had been so excited since the day i booked it for our 13 wedding anniversary. The room was so clean, the woman on reception remembered me :) being the one who wanted to be scared (sadly i wasnt even with the bumps, bangs and the tv coming on) the only problem i heard about was... More 

Helpful?
Thank minimad755
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear minimad755, Thank you for your lovely review from your recent stay at the Station. We are delighted to hear that you choose to invite us to be a part of your special occasion. Happy 13th Wedding Anniversary to you both! I am terribly sorry that during your breakfast buffet the bacon had ran out. We do make a conscious... More 

Dudley, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2016

A lovely building with friendly, helpful staff. Sadly it's a bit tired looking and doesn't really bare a close up scrutiny. The room was spacious enough and very clean but the ceiling was peeling in places and the window ledges are in need of attention.

Helpful?
Thank lancethebass
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear lancethebass, Thank you for your review from your recent visit to the Station Hotel. All customer feedback is important to us. These comments have been passed to our maintenance department for review. This is a huge building and we have a constant refurbishment programme in place. Thank you for bringing these issues to our attention. We hope you enjoyed... More 

Dinas Powys, United Kingdom
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed June 8, 2016

We only stayed here because it was close to the zoo, As the saying goes "You get what you pay for" and that's true with this place. The room was a good size and clean.Everything is dated and needs a vast amount of money to get this place to a good standard. The staff are good but need to learn... More 

Helpful?
1 Thank karmalama
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear karmalama, Thank you for taking the time to publish your review. As managers, customer reviews are our most valuable resource to improve and enhance our product. I'm disappointed to learn that my staff are not 'up-selling' other areas of the hotel. The reasons for this are simply two-fold, firstly customers are being denied the opportunity to dine here for... More 

Midlands
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 11, 2016

Booked 2 rooms here as a stop over for a family party nearby. Decided to ignore some of the more negative reviews and took a chance. Glad we did. The place is full of character and charm. An olde-worlde place with friendly helpful staff. It deserves to be busier. It is clear the staff try very hard and in time... More 

Helpful?
1 Thank Mcdroitwich2
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Mcdroitwich2, Firstly thank you for taking the time to share your lovely review with the Trip Advisor community, we are delighted that we exceeded your expectations. Hopefully we will have the pleasure to welcome you back to the Station Hotel once again. Jason Lewis Deputy Manager More 

Wigglesworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2016

I just called the hotel as there is a family wedding there this evening which I am unable to attend but I wanted to pop a little surprise gift in the room for the newly-weds, the lady on the telephone was extremely helpful and assisted me fully with what I needed, even writing a little note to accompany my gift.... More 

Helpful?
2 Thank Plough I
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Plough I, Thank you for your fantastic review, we are delighted you enjoyed your stay with us and we met your expectations. We hope to see you again in the future. Jason Lewis Deputy Manager More 

Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2016

I would like to say that we know this is an old Victorian hotel, so you learn not to be too picky with what you see, however, when you enter the room being faced with a water stained bed and toothpaste splats over the mirror also shower curtain hooks in the bath plug hole that you had to remove before... More 

Helpful?
1 Thank MightyBoosh2
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear MightyBoosh2, Thank you for your review. I would like to use my right to reply to confirm that you indeed requested a 'haunted room' which are all Family Rooms. I must apologise if you felt you couldn't "be romantic with your wife" after eighteen years of marriage due to a single bed reminding you of your children. In situations... More 

2 reviews
4 of 5 stars Reviewed April 30, 2016 via mobile

A grand Victorian hotel that has been tastefully restored. Just stayed the one night. Relatively spacious single room with an en-suite bathroom (bath rather than shower). Friendly and helpful staff; and very reasonably priced good. Plenty of parking at the back of the hotel. Minus points: it's on a busy junction so there is traffic passing until late. Some parts... More 

Helpful?
Thank Ian Q
Stationhotel, Deputy Manager at Station Hotel, responded to this review

Dear Ian Q, Thank you for your kind review, we are delighted that you enjoyed your stay with us. We wish you a safe onward journey and hopefully we will have the pleasure to welcome you back to the Station in the future. Yours sincerely, Jason Lewis Deputy Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Opposite Dudley Castle, in the heart of the Midlands, the hotel is just 5 minutes' drive from junction 2 of the M5 motorway and offers good-value rooms, free parking and a bar and restaurant.With a warm, friendly atmosphere and a convenient location, the Station Hotel is a good base from which to explore the historic Black Country. The Black Country Living Museum is 0.6 miles (1 km) away.3 miles (5 km) away, the Westfield Merry Hill shopping centre has some of the best shopping facilities in Europe.Originally built in the 1800s, the hotel was modernised and extended in 1936. All en suite room feature plasma TVs with Freeview, telephones and free tea and coffee making facilities.Friendly and relaxed, the restaurant offers great-value food and drink in traditional surroundings with daily homemade specials.The Lounge Bar leads to a conservatory is where you can enjoy the selection of fine beers, wines and spirits available. ... more   less 

Additional Information about Station Hotel

Address: Castle Hill, Dudley DY1 4RA, England
Location: United Kingdom > England > West Midlands > Dudley
Price Range: $57 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Station Hotel 2*
Number of rooms: 38
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Also Known As:
Station Hotel Dudley, United Kingdom
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