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The Quality Hotel Dudley

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Traveler (72)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent27%
  • Very good18%
  • Average17%
  • Poor14%
  • Terrible24%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (470)
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161 - 165 of 468 reviews
Reviewed February 7, 2016 via mobile

Bed was very creeky, other rooms noisy & therefore got v little sleep. Window wouldn't close. Breakfast - Order got completely wrong, Tea & coffee in flasks! No decaf. Reception apologised but no offer of any refund of the money I had to pay on...More

Thank dotty0189
Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

Thank you for taking the time in leaving your review, it’s disappointing to hear the problems you encountered. I will discuss the issues raised with both the maintenance and restaurant departments to prevent future occurrences

Reviewed February 7, 2016 via mobile

Faulty towers-esque. Dated decor and unclean looking bathrooms (2 towels, 1 sachet of shampoo + 1 soap provided for a twin room?? I thought shower gel had been invented?!). Mattresses clearly not been renewed in years. Very noisy. Totally overpriced for 3 star hotel.

Thank Katherine C
Reviewed February 6, 2016

Once again the Quality Hotel provided the ideal setting for the launch of our latest community initiative with our guest of honour and key note speaker Mr Ian Austin MP for Dudley North. The Quality hotel is an establishment which has always provided us with...More

Thank Khalid M
Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

Thank you for taking the time in writing your great review, it’s wonderful to hear that you are happy with the services we offer to your group. I will pass on your comments to the team who will be pleased to hear them. We look...More

Reviewed February 5, 2016 via mobile

We went to the restaurant at Quality hotel and had a great experience. The service we received was very good with the manager taking time to talk to us. The menu small but adequate as sometimes there can be too much on the menu this...More

1  Thank Mandy T
Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

Many thanks in leaving your review,we are grateful for your feedback. It’s lovely to read your comments about our new restaurant menu. We look forward to seeing you back very soon.

Reviewed February 5, 2016

I stayed here for a night this week as we started a new job nearby in West Brom and rather than choose one of the big chain hotels I decided that this one would be ideal and I was right. On arrival we were greeted...More

Thank Whackerv23
Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

We are very grateful for your feedback, It’s great to read that you we’re happy with all aspects of your visit. We hope to see you again when you are next working in the area.

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$50 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$50 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (72)
Room & Suite (17)
Dining (2)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
nickcuk
October 24, 2017|
AnswerShow all 4 answers
Response from SalesQHD | Property representative |
We do not have a pool on site but we do offer a day pass for the leisure centre over the road which does have a pool.
0
Votes
elansa29
June 21, 2017|
Answer
Response from SalesQHD | Property representative |
We do have heaters and fans in the rooms and are in the process of having a refurbishment but unfortunately we do not have the air conditioning installed at present
0
Votes
Barmybarnett
May 20, 2016|
AnswerShow all 2 answers
Response from SalesQHD | Property representative |
Hi there Barmybarnett, My apologies for the delay. We are about 3 miles (7 minutes drive) from the hospital. Kind regards Sales Manager
0
Votes
Room Tips
"Stay somewhere else"
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"Some of the rooms face a busy road so if you are bothered by this ask for a room facing away from the road."
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"We had a room in the low 100,s so we had our car parked in the rear car park, right under our window"
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"accessibility difficult with luggage due to stairs."
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