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    The Quality Hotel Dudley

    470 reviews
    #7 of 7 Hotels in Dudley
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    Birmingham Road, Dudley DY1 4RN, England
    Expedia.com
    $44
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    $44
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    $43
    Booking.com
    $44
    Priceline
    $44
    Travelocity
    $43
    Hotwire.com
    $43
    TripAdvisor
    $43
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    All photos (85) 85
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    Traveler (72)
    Room & Suite (17)
    Dining (2)
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    Overview
    3.0
    470 reviews
    • Excellent27%
    • Very good18%
    • Average17%
    • Poor14%
    • Terrible24%
    Travelers talk about
    “the black country museum”(14 reviews)
    “wedding reception”(13 reviews)
    “flat screen tv”(9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Contact Info
    Birmingham Road, Dudley DY1 4RN, England See on map
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    Rooms
    Apr 29Apr 30
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (470)
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    All reviewsthe black country museumwedding receptionflat screen tvcleaning staffcurryfull english breakfastvenuecinemafunction
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    161 - 165 of 468 reviews
    Reviewed February 7, 2016 via mobile
    Very disappointing hotel, the worse I've stayed in

    Bed was very creeky, other rooms noisy & therefore got v little sleep. Window wouldn't close. Breakfast - Order got completely wrong, Tea & coffee in flasks! No decaf. Reception apologised but no offer of any refund of the money I had to pay on...More

    Thank dotty0189
    Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

    Thank you for taking the time in leaving your review, it’s disappointing to hear the problems you encountered. I will discuss the issues raised with both the maintenance and restaurant departments to prevent future occurrences

    Reviewed February 7, 2016 via mobile
    Basic

    Faulty towers-esque. Dated decor and unclean looking bathrooms (2 towels, 1 sachet of shampoo + 1 soap provided for a twin room?? I thought shower gel had been invented?!). Mattresses clearly not been renewed in years. Very noisy. Totally overpriced for 3 star hotel.

    Thank Katherine C
    Reviewed February 6, 2016
    ' Breaking Bread & Love thy Neighbour' Project launch with Ian Austin MP and Dudley Al Karim Foundation - 24th January

    Once again the Quality Hotel provided the ideal setting for the launch of our latest community initiative with our guest of honour and key note speaker Mr Ian Austin MP for Dudley North. The Quality hotel is an establishment which has always provided us with...More

    Thank Khalid M
    Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

    Thank you for taking the time in writing your great review, it’s wonderful to hear that you are happy with the services we offer to your group. I will pass on your comments to the team who will be pleased to hear them. We look...More

    Reviewed February 5, 2016 via mobile
    Restaurant

    We went to the restaurant at Quality hotel and had a great experience. The service we received was very good with the manager taking time to talk to us. The menu small but adequate as sometimes there can be too much on the menu this...More

    1  Thank Mandy T
    Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

    Many thanks in leaving your review,we are grateful for your feedback. It’s lovely to read your comments about our new restaurant menu. We look forward to seeing you back very soon.

    Reviewed February 5, 2016
    Comfortable spacious room, excellent food, great service

    I stayed here for a night this week as we started a new job nearby in West Brom and rather than choose one of the big chain hotels I decided that this one would be ideal and I was right. On arrival we were greeted...More

    Thank Whackerv23
    Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded February 17, 2016

    We are very grateful for your feedback, It’s great to read that you we’re happy with all aspects of your visit. We hope to see you again when you are next working in the area.

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    About
    Amenities
    Top amenities
    Restaurant
    Free Parking
    Room Service
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Free Parking
    Room Service
    Business Center with Internet Access
    Meeting Rooms
    Banquet Room
    Conference Facilities
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    $50 - $92 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Details
    Price range
    $50 - $92 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
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    Traveler (72)
    Room & Suite (17)
    Dining (2)
    Business Center & Event Rooms (3)
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    Questions & Answers
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    See all 5 questions
    nickcuk
    October 24, 2017|
    AnswerShow all 4 answers
    Response from SalesQHD | Property representative |
    We do not have a pool on site but we do offer a day pass for the leisure centre over the road which does have a pool.
    0
    Votes
    elansa29
    June 21, 2017|
    Answer
    Response from SalesQHD | Property representative |
    We do have heaters and fans in the rooms and are in the process of having a refurbishment but unfortunately we do not have the air conditioning installed at present
    0
    Votes
    Barmybarnett
    May 20, 2016|
    AnswerShow all 2 answers
    Response from SalesQHD | Property representative |
    Hi there Barmybarnett, My apologies for the delay. We are about 3 miles (7 minutes drive) from the hospital. Kind regards Sales Manager
    0
    Votes
    12
    Room Tips
    "Stay somewhere else"
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    "Some of the rooms face a busy road so if you are bothered by this ask for a room facing away from the road."
    Read review
    "We had a room in the low 100,s so we had our car parked in the rear car park, right under our window"
    Read review
    "accessibility difficult with luggage due to stairs."
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