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The Quality Hotel Dudley

Birmingham Road, Dudley DY1 4RN, England
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The Quality Hotel Dudley
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313 Reviews from our TripAdvisor Community

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Dudley, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Can only review the restaurant at this time as my wife, myself and two friends had booked a two course meal to find out at first hand the quality of the food with view to a block booking for approx 40 people at a later date. The day we visited, it was very quiet as we were the only diners... More 

Helpful?
Thank Ken R
Saltash, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Bed was very creeky, other rooms noisy & therefore got v little sleep. Window wouldn't close. Breakfast - Order got completely wrong, Tea & coffee in flasks! No decaf. Reception apologised but no offer of any refund of the money I had to pay on arrival. Won't be back or stay at any other Quality Hotel as quality it wasn't.

Helpful?
Thank dotty0189
Belfast, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Faulty towers-esque. Dated decor and unclean looking bathrooms (2 towels, 1 sachet of shampoo + 1 soap provided for a twin room?? I thought shower gel had been invented?!). Mattresses clearly not been renewed in years. Very noisy. Totally overpriced for 3 star hotel.

Helpful?
Thank Katherine C
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Once again the Quality Hotel provided the ideal setting for the launch of our latest community initiative with our guest of honour and key note speaker Mr Ian Austin MP for Dudley North. The Quality hotel is an establishment which has always provided us with a quality service from reception/booking and support right up to our event day. Led by... More 

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Thank Khalid M
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We went to the restaurant at Quality hotel and had a great experience. The service we received was very good with the manager taking time to talk to us. The menu small but adequate as sometimes there can be too much on the menu this was just right, the food was extremely good and the whole experience was great and... More 

Helpful?
Thank Mandy T
Spalding, United Kingdom
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a night this week as we started a new job nearby in West Brom and rather than choose one of the big chain hotels I decided that this one would be ideal and I was right. On arrival we were greeted by a lady who quickly checked us in and gave us all of the info... More 

Helpful?
Thank Whackerv23
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed for one night at this hotel for work. I'm not a car driver, but the 74 bus from Dudley Port station went straight past the hotel, and into Dudley itself; so its easy to get to from both directions (as long as you have the right change). My room on the ground floor was clean, well presented and... More 

Helpful?
Thank eawalker43
Swansea, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I have just had another lovely stay here,we were there for two nights and what a wonderful welcome we received, all the staff are very friendly and helpful and the rooms are spotless with very comfortable beds, also the breakfasts were fine.would always stay here when in the area. Thanks for everything.

Helpful?
Thank Brian Leslie B
swansea
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I have been here before,about 3 yrs ago.Excellent Staff! very Friendly all threw.Beds very comfy,warm.Again Excellent no probs.Pleasant rooms.clean bedding each day!Large Car park on site.Approx 500yds from Dudley Zoo and lots of other amenities.

Helpful?
Thank jeffripton
Oldbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed as an early Valentine's gift for my girlfriend. Room was very reasonably priced and the ghost walk for an additional £2.50 each was an absolute bargain. Chris our guide was polite and knowledgeable and the tour itself was very very interesting and even inspired to make a spoof video. Breakfast was excellent. On the whole all the staff were... More 

Helpful?
Thank BARRY S
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