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The Quality Hotel Dudley

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The Quality Hotel Dudley
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371 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Berkshire, United Kingdom
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed for one night mid-week as I had a early morning interview. We arrived around 7.30pm and enquired about the restaurant to be bluntly told it was closed! Yet on the hotels web site it stated that the restaurant was open until 9pm. The room and bed was comfortable but the corridor door slammed shut every time someone... More 

Helpful?
Thank susanrN9601ER
1 review
2 of 5 stars Reviewed 1 week ago

Reception staff were lovely, friendly and helpful. Room was good enough, except for one of the beds, which was so noisy when you sat on it or moved in bed, to the point that I couldn't sleep. The worst thing however was the hostile woman who served us breakfast - really offish and made us feel uncomfortable - she couldn't... More 

Helpful?
Thank Amanda H
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 1 night, we was greated by friendly staff and quick service however, we were given the wrong key and when we reached our room, someone was already in it so we got moved to a different room, room was extremely stuffy, and had a mark on our bed sheets but we was too tired to complain by this... More 

Helpful?
Thank Briony S
Huddersfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've been there and I wan't be there. Everything fails in this hotel. The shower being hanged on the wall at 5 feet. And then one being loose with no water pressure whatsoever. Been there 10 times this year an I give up. Overpriced for what you get.

Helpful?
Thank Mariusz J
Matlock, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Quality Hotel for 3 nights in August,in order to visit the Black Country Museum and Dudley Zoo. From the moment we walked into the hotel we were made welcome.The staff were all very friendly and helpful. We were put on the ground floor,and when the receptionist found out that I am not very good walking,she offered... More 

Helpful?
Thank Derek004
Liverpool, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 days (25th - 27th August 2016). The hotel rooms are small and clean but quite run down. The bed is very soft and the towels in the bathroom had holes in them. The shower did not work from 6:30am to 7am, reception said they would send someone from maintenance but no one came. The staff are... More 

Helpful?
Thank Haight_11
Cardiff, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

would,nt stay here again if you paid me, was the night from hell, arrived at hotel to see there was a gypsy wedding there, was moved from 2nd floor down to first becouse there were gypsy family in room next tous on 2nd floor, so we thought that would be fine well we thought wrong!!! could not park car in... More 

Helpful?
Thank j j
London UK
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 22, 2016 via mobile

The rooms & beds are very small. Just very basic.The front on a very busy main road. Full Breakfast ok & convenient & they didn't charge me for the kids breakfasts. They ran out of butter though. More of a motel. I recommend you ask for a room at the back. And maybe go out for breakfast.

Helpful?
Thank granto-san
Tipton, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed August 16, 2016 via mobile

Hello guys, I have been to this hotel as a housekeeper for work experience for 3 months apart of my hospitality course. To be honest, I really enjoyed it here all the housekeeping ladies were lovely. And Vicky Forrest the manager of the hotel was exceptional ( friendly nature and one of a kind) she was there to help no... More 

Helpful?
Thank YamYamCaz
2 reviews
1 of 5 stars Reviewed August 14, 2016 via mobile

Stayed here last year, worst hotel I've ever stayed in, booked a travel cot for the two nights we stayed that never materialised my 10 month old had to sleep in her buggy, food was horrible, room was dirty, will be staying in the premier Inn in future!

Helpful?
Thank Annette B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 

Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Location: United Kingdom > England > West Midlands > Dudley
Price Range: $52 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
The Quality Hotel Dudley United Kingdom
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