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Toll House Inn

Certificate of Excellence
Penny Street, Lancaster LA1 1XT, England (Formerly Penny Street Bridge)
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1 room 1 adult
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384 Reviews from our TripAdvisor Community

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Wrexham, Wales, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed today NEW

I booked this because it was the closest hotel to the Lancaster Royal Infirmary. I was so glad I did. The staff are friendly and very helpful. The room was a fair size but very comfortable, clean and had everything we needed. The food in the restaurant is excellent, both for main meals and breakfast. You can reserve a parking... More 

Helpful?
Thank Julie H
Dundee, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for the winter blues deal which was 64 pounds for bed and breakfast. Was well worth the money as the staff were really nice and welcoming, they took our bag as we arrived early but unfortunately could not let us check in until after 2 as housekeeping was still in! We had room 17 which looked out... More 

Helpful?
Thank EmmaMcI
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Was booked into this hotel by our travel booking company and after the initial confusion due to the recent name change we found some parking across the road and checked in. We also booked a meeting room at last minute for 18 delegates and were pleasantly surprised at the fantastic modern decor. We eat in the evening, at breakfast and... More 

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Thank Sy1441
Lancaster, United Kingdom
Level Contributor
179 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I went here with a friend last week to check the place out since changing from penny street bridge. The menu had choice bug it could do with being a bit more varied. I had the fishmongers board and it was really nice and a good portion size. My friend had the potato dumplings dish and really enjoyed it. She... More 

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Thank slocker1
Plymouth, United Kingdom
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a night in the hotel midweek and the price was very reasonable. One thing I was not happy about on arrival was the fact the hotel has no real parking and that you either park in an open air public carpark over the road which needs to be paid for on a meter, this was well lit and... More 

Helpful?
Thank Ben G
Peterborough, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Once again I cannot find fault with this Hotel. The newly refurbished bar and restaurant has added to the overall experience. The food is still excellent and I am sure the portion sizes get larger every time we stay. However what makes a stay here different is the staff. No request is too much for them. I have to mention... More 

Helpful?
Thank andrewj496
Leeds
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Turned up here without a booking on boxing day as a family member had been rushed into Royal Lancaster Infirmary and was very poorly. These guys were just so accommodating. Made some sandwiches to take to the hospital late on boxing day night. We ended up staying four nights and the staff were always so helpful and kind. The evening... More 

Helpful?
Thank RobinD76
Lancaster, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

A group of seven of us ate here on the opening evening of the newly refurbished bar. Lovely relaxed evening with great service and quality food. Good selection of drinks and ale's. A very stylish make over. Shall be back for more!

Helpful?
Thank Lindsay M
Chester, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed November 8, 2015 via mobile

I was really disappointed by my stay at the Penny Street Bridge. The twin room we booked was dirty and dated and the hotel overall needs an overhaul. The noise from the lift going up and down from our floor kept us awake for quite a while. Breakfast finishes at 10am and we got down for 9:45am, we requested a... More 

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3 Thank ScotMurray
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 8, 2015 via mobile

Stayed with a group of colleagues for one night in October. A friendly and informal feel from the start with delightful reception staff. The room was excellent, refurbished to a good modern standard, with an interesting street view and pleasant decor. The title of my review reflects the intellectual challenge of the room - my fellow guests concurred, so the... More 

Helpful?
Thank Andrew W
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