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    Royal Kings Arms

    75 Market Street, Lancaster LA1 1JG, England
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    12/24/2017 12/25/2017
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    $61
    $61
    $61
    Traveler (62)
    Room & Suite (29)
    Dining (11)
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    Overview
    • Excellent17%
    • Very good20%
    • Average24%
    • Poor19%
    • Terrible20%
    Travelers talk about
    “old lady” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Conference Facilities
    Free Parking
    Room Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (84)
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    1 - 5 of 81 reviews

    Reviewed 3 days ago

    A disappointing stay. Cold room, poor lighting, the lift never arrived and so even though I am disabled I had to climb to the 4th floor with my bags. No offer of help. And they tried to charge me extra for parking! - no mention...More

    Thank Sara F
    Response from Ashley D, Manager at Royal Kings ArmsResponded today

    Dear Sara I am sorry you were disappointed with your recent stay. As you mention we are undergoing a full refurbishment programme and having looked at your booking it was one of the days the lift was being refurbished,however we did offer assistance with luggage...More

    Reviewed 3 days ago via mobile

    Due to the train being unable to get to Preston we decided to find a hotel and spend the night in Lancaster. The royal kings arms was a good find. The room was one of the ones not updated. But was clean and comfortable. The...More

    Thank Wendy B
    Response from Ashley D, Front Office Manager at Royal Kings ArmsResponded 2 days ago

    Dear Guests, Thank you for your kind comments i will thank the staff for your review. Kind Regards, Management

    Reviewed 3 weeks ago

    Stayed here in October with my mum who cannot walk very far. Great central location for getting anywhere in Lancaster. The castle is 5 mins walk up the hill. Car park at back of hotel is very handy and the staff could not be more...More

    Thank Debbie D
    Response from Ashley D, Front Office Manager at Royal Kings ArmsResponded 2 weeks ago

    Dear Guests, Thank you for your kind review and glad you enjoyed your stay. Kind Regards, Management

    Reviewed 4 weeks ago via mobile

    We stayed at the Royal Kings Arms overnight to attend a local event. It is central & easy to walk around Lancaster having arrived by train. The hotel is undergoing renovation which unfortunately had not reached our floor. This hotel has seen much better days...More

    Thank Carol C
    Reviewed November 6, 2017

    Stopped here 4th nov on a group booking and was very unhappy with what was experienced. This Hotel, in its days, must have shown great splendour and the refurbished dining room is evidence of that period and that dated lift was an enjoyment to use....More

    Thank Martyn2453
    Lancaster House
    1,391 reviews
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    Details
    • Price range
    • $66 - $88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, TripOnline SA, Hotwire, getaroom.com, Cancelon, Cheap Tickets and HotelQuickly so you can book your Royal Kings Arms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Lancaster District >
    • Lancaster
    • Also Known As
    • Best Western Lancaster
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    Traveler (62)
    Room & Suite (29)
    Dining (11)
    Hotel & Grounds (28)
    Bathroom (12)
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    Ask a question
    Questions & Answers
    Sandra W
    December 8, 2016|
    AnswerShow all 3 answers
    Response from Helen D | Reviewed this property |
    No hairdryer. Sockets probably don't work either. Nothing in our room worked
    0
    Votes
    PaulandLynn187069
    April 28, 2016|
    AnswerShow all 4 answers
    Response from micky m | Reviewed this property |
    Your not on your own think there is a few of us having the same problem! Very unprofessional not even convinced it's a company it's not registered.....
    1
    Vote
    Room Tips
    "The lift never comes so ask for rooms lower down."
    Read review
    "If you choose to book have a clear understanding of what extensive refurbishment is required."
    Read review
    "Ask for front of house"
    Read review
    "Go for a room that suits you, if you want budget be prepared to deal with the issues"
    Read review
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