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Royal Kings Arms

Traveler (142)
Room & Suite (73)
Dining (14)
About
Location
Cleanliness
Service
Value
We always offer the best prices to our guests direct through hotel reception so be sure to call us first. Fantastic all round venue in a central location, ideal for weddings and functions, everything under one roof. In the heart of the historic city of Lancaster, with views of its famous castle, stands the Royal Kings Arms Hotel. Originally built in 1625 and later rebuilt in 1879, the hotel was immortalized by Charles Dickens in his tale of "The Lazy Tour of Two Idle Apprentices". This Grade II listed hotel has 55 comfortable en-suite bedrooms, including the luxury Castle Suite, with its four poster bed and views of the castle, the entrance to which is just 50 yards away. With origins dating back almost 1,000 years Lancaster Castle, a Grade 1 listed building, occupies a city-centre hilltop location on the site of three successive Roman forts and has been described by English Heritage as "not only the North-West's most important historic and archaeological monument but also of international importance". Other historic buildings in Lancaster include the Judge's Lodgings and the Doll Museum. The sea plays a big part in Lancaster's history and the Maritime Museum is a fascinating place to visit. Beyond the city, the Lake District and Yorkshire Dales are within easy reach, while the seaside resorts of Morecambe and Blackpool are a short drive away. Breakfast is available when checking in at reception, we do have car parking facilities at £5 per car per stay at the rear of the hotel.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Banquet Room
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
117Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
248Reviews
158Photos
5Q+A
62Room tips
Traveler rating
  • 53
  • 74
  • 43
  • 34
  • 44
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Reception area looks like a 5 star hotel. This ends as soon as you leave the lobby. Rooms tired and shabby. Took 15 mins for lukewarm water to come through in the evening. Quicker in the morning but never got hotter than tepid. Guest lift tiny and antiquated. Family had to take
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Response from RoyalKingsArmsHotel, Receptionist at Royal Kings Arms
Responded 2 days ago
Dear guest, Thank you for taking the time to write us a review. I am glad that you liked our refurbished reception area. This is the standard that will soon be carried out throughout the hotel, and has been done through a large proportion of rooms on the second floor. These rooms are available for a small upgrade fee, and also possess front facing views. I am sorry to hear about our misunderstanding with the starters, and am disappointed that you didn't find the food amazing, that is not the standard we strive to achieve. We like to make sure we do everything we can to ensure our guests have an enjoyable stay, so in future if you do return and have any concerns, please voice them and we will do everything in our best efforts to resolve them. I hope you would consider returning to us to give us the chance to change your opinion on the hotel. Kind regards, Megan at reception
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I have stayed in this Hotel several times. I enjoyed my stay very much, thus Hotel has greatly improved the reception area is very warm and welcoming. I stayed one night as travelling from Scotland to the South of England. Its one of my favourite places to stay in Lancaster, I
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Response from RoyalKingsArmsHotel, Receptionist at Royal Kings Arms
Responded 2 days ago
Dear guest, Thank you for taking the time to write us a review. We are extremely grateful for your lovely comments and are very pleased to have you as a returning customer. We shall look forward to welcoming you again soon! Kind regards, Megan- Reception
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This hotel is so near the castle. It has its own parking round the back. The staff are very friendly, helpful and cant do enough for you, providing town maps and recommending menu items. The renovated bar and dining areas are amazing as is the food. The location is brilliant,
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Response from RoyalKingsArmsHotel, receptionist at Royal Kings Arms
Responded 1 week ago
Dear Guest, We are very grateful for your wonderful review. We hope to welcome you back soon. Best Regards, Amy at Reception
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Having only stayed at the hotel overnight, we had a lovely welcome from staff and so handy having parking at the hotel, which is very rare in a city centre. We had a room on second floor which hasn’t yet been rebufurbished, but was very satisfactory considering the work that is
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Response from RoyalKingsArmsHotel, Reception Team at Royal Kings Arms
Responded 1 week ago
Dear Fran, Thank you for your fantastic review. We are pleased to hear that you enjoyed your stay. Sincere apologies again for the disturbance in the early hours of the morning but we are glad that you will be returning! We keep the lighting low in the Crypt to help keep the atmosphere in there. You'll be pleased to know that we do have some menu lights, so next time you visit please just ask the staff and they will be more than happy to help! Best Regards, Amy at Reception
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We had a family room which had been recently refurbished. It was excellent, the bathroom was lovely. The room was at the rear of the hotel so was very quiet. The hotel is minutes from the station and the centre of town.
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Response from RoyalKingsArmsHotel, receptionist at Royal Kings Arms
Responded 2 weeks ago
Dear guest, Thank you for your excellent review! I am glad you liked the refurbishment in your room, and I am pleased to see that you found the hotel quiet. Thank you for coming to stay with us and we hope to see you again soon. Kind regards, Megan at reception
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All photosTravelerRoom & SuiteDining
Old fashioned but comfortable
Plenty of light and space
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12345615
Do you offer room only rates
Yes. I think so.
1 vote
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When will the renovations be complete?
Hello, Yes our refurbishments are on going, however the work being done in the entrance will be completed in the next couple of weeks, the workmen will then be going to the second floor, they will be then out of everyone's way. The total hotel refurbishment will take approximately 12 months, but as said once they leave the entrance way they will be out of everyone's way. i hope this helps. Kind regards Georgia Evans.
1 vote
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Is breakfast included?
Doo you provide hair dryers and iron
No hairdryer. Sockets probably don't work either. Nothing in our room worked
0 votes
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Your not on your own think there is a few of us having the same problem! Very unprofessional not even convinced it's a company it's not registered.....
1 vote
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"Avoid! Unless you’re on a very tight budget"
"my room was quiet,"
"The rooms at the rear would be quieter!"
"Ask for a rear refurbished room."
"A room at the rear of the building would probably eliminate traffic noise from the road outside."
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12345613
PRICE RANGE
$56 - $106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western lancaster
LOCATION
United KingdomEnglandLancaster DistrictLancaster
NUMBER OF ROOMS
55
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