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All reviewscharles dickensfantastic view of the castlefaded grandeurinteresting experiencelancashire breakfastlisted buildingfew minutes walkmodern hotelfunction roomperfect locationcar parkinglancaster cityenjoyable staycomfortable rooma great stayweekend breakan overnight stay
No mention of the building work at booking. What has been done shows signs of significant and overdue improvement. Do the decent thing and offer those of us who stayed during the improvements a reduced price stay when the work is done.
Parking is advertised...More
I had booked to stay for one night en route to Kent coast the following day.we arrived late afternoon and checked in by a young lady who was polite and helpful. First impression was that the place was tired. Stairway was dangerous as the carpet...More
One of the worst hotels I've ever stayed at. I paid almost £100 for a night and could have gone elsewhere for that price, but thought the central location would be good. Not worth it. While the building was undergoing a refurb... this was no...More
Stayed here at weekend and this 'hotel' fell well below par. Major refurbishment going on, which is desperately required, nut we were not informed about when booking. Rooms dingy, damp and mouldy. The wi dow had a sign on saying they were 'not for opening'....More
Response from ReceptionTeam1879, Receptionist at Royal Kings ArmsResponded 6 days ago
Good morning Ms Kirk
Thank you for your feedback about your stay this weekend.
We have information located on our website regarding the refurbishment work taking place, we have requested this to be posted on booking.com also, but this has yet to be done, i...More
Starting with the pro's: This is a hotel in a great location, central to Lancaster in a (potentially) lovely old building which must have been wonderful in its day. There's also a cheap car park round the back which is convenient for getting in and...More
Response from ReceptionTeam1879 | Property representative |
Yes our refurbishments are on going, however the work being done in the entrance will be completed in the next couple of weeks, the workmen will then be going to the second floor, they will be then out of everyone's... More
Yes our refurbishments are on going, however the work being done in the entrance will be completed in the next couple of weeks, the workmen will then be going to the second floor, they will be then out of everyone's way.
The total hotel refurbishment will take approximately 12 months, but as said once they leave the entrance way they will be out of everyone's way.
i hope this helps.