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Traveler (158)
360
Panoramas (7)
Room & Suite (206)

About

#8 of 15 hotels in Leamington Spa
Location
Cleanliness
Service
Value
Drop your luggage and accept the warm welcome at this lovely town house hotel in the heart of Leamington Spa - the healthy mineral waters town on the river Leam that Queen Victoria made 'royal' after a visit in 1838. Impressive on the outside and gorgeous on the inside, this contemporary, chic stopover offers striking modern decor and stunning furnishings within a classic Regency period building. Visit the fabulous restaurant for modern British cooking described as a 'sprinkling of Continental style and technique'. And for those who take pleasure from an appetizer, a quick snack or after-dinner nightcap there's a champagne and cocktail terrace on which to relax and reminisce over the day's activities. This is also an intimate and professional wedding and business meeting venue, which can be exclusively hired...
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Property amenities
Restaurant
Room service
Free Internet
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Conference Facilities
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located

Location

Full view
94Great for walkers
Grade: 94 out of 100
50Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
903Reviews
4Q+A
100Room tips
Traveler rating
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Popular mentions
Hotel is in a very good location, with parking. The hotel / room decor needs to be updated. Room was clean and tidy with kettle, tea and coffee provided. On arrival we also had hot chocolate and biscuits but these were not replaced on the second day. The TV was small and kept
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Response from Journey15207755170, General Manager at Episode Hotel
Responded 1 week ago
Dear Gary F, Thank you for your review. Please accept my apologies that your hospitality tray was not completely replenished this should be done every day. We are in the process of producing new in house literature for all the rooms. I will look into the TV signal to try and get this improved. I am pleased you enjoyed our breakfast and look forward to welcoming you back to the hotel on a future occasion. Kind Regards Anthony Anthony Palmer General manager
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The hotels description of its self says ' georgeous' on the inside ?? Some said boutique style ?? We found more shabby than chic . We were given a room when we entered it hadn't been serviced and the furniture was old and scruffy. I presumed there had been a mistake, so we went
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Response from Journey15207755170, General Manager at Episode Hotel
Responded 1 week ago
Dear Jackie B Thank you for posting your review. customer feedback positive or on this occasion negative is always welcome so that we can improve our service and standards to our guests. Please accept my apologies that your recent visit was not completely satisfactory. The lady you spoke to on reception is our new Head Housekeeper and she has only just recently joined the team and has been working hard with her team on improving standards throughout the hotel. I have also received your comments via buy a gift but would ask that you email me directly on gm@hotelepisode.co.uk or call me at the hotel so that I can discuss your comments directly with you. I do wish that you had brought your concerns to our attention earlier than when you checked out after your 2 night stay as we would have been able to move you to another room. Apologies once again that we fell short of our normal standards and I look forward to hearing from you Kind Regards Anthony Anthony Palmer General Manager
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Stayed for one night, midweek. Fine hotel, room well proportioned, we paid £20 for an upgrade to a superior room. Had dinner and breakfast which was excellent. Reason for 4 stars and not 5 - Wi-fi signal in room a bit hit and miss and had trouble getting BBC as the signal kept
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Response from Journey15207755170, General Manager at Episode Hotel
Responded 1 week ago
Thank you for your review. Please to read that you enjoyed your stay especially our food. I will investigate the TV and WIFI signal problem to get this rectified. I look forward to welcoming you back to the hotel on a future occasion. Kind Regards Anthony Anthony Palmer General Manager
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This hotel is good for access to the town, the hotel staff are very polite and helpful, the breakfast was great but make sure it is included in the price of your stay, because you will be charged £8.95 per person per day if you have it or not. There is a nice bar area with good
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Response from Journey15207755170, General Manager at Episode Hotel
Responded 1 week ago
Dear Keith A, Thank you for review and for your kind words about our staff. The hotel is undergoing a rolling improvements programme and it is positive to read that this is appreciated by our guests. Nearly all of our room rates include breakfast but for the ones that don't we do charge £8.95 per person which includes a continental and hot buffet selection. I look forward to welcoming you to the hotel on a future occasion. Kind Regards Anthony Anthony Palmer General Manager
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Overall we had a pleasent two night stay. Good location only a short stroll into the town centre. The staff are nice and helpfull, the breakfast good and the bar well stocked. The room as with the rest of the building requires upgrading, with a refrubisment this would be an
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Response from Journey15207755170, General Manager at Episode Hotel
Responded 1 week ago
Dear Paz C, Thank you for your review. Very pleased to read that you enjoyed our breakfast and that the team looked after you. The bar does offer a wide selection of beers, wines, cocktails, gins and other spirits along with a good selection of soft drinks. The public areas in the hotel have recently been refurbished and now the new owners attention is directed at further improving the hotels bedrooms. I look forward to welcoming you back to the hotel on a future occasion. Kind Regards Anthony Anthony Palmer General Manager
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PRICE RANGE
$91 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
episode hotel leamington spa
LOCATION
United KingdomEnglandLeamington Spa
NUMBER OF ROOMS
32
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