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The St. John's Hotel

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1 room 2 adults 0 children
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936 Reviews from our TripAdvisor Community

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Showing 925: English reviews
Reviewed yesterday NEWvia mobile

We use this from time to time when working in Birmingham as its got parking and is fairly convenient. Overall it's a good hotel with a good range of facilities including a pool. The only reason it's down as average is the heating system. Some of the hotel could be described as a little dated and the heating system falls...

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Thank Paul H
Leamington Spa, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked this through booking.com , only to find the hotel couldn't find my booking so wasted 25 mins sorting it out . The mattress was terrible and the noise from inconsiderate children and parents at 7 am was all I needed .

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Thank nicki b
Leicester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed there for 2 nights as we had our Xmas party at this hotel. Reception staff were efficient and helpful. The lift was absolutely hopeless and it was much quicker to walk up and down the stairs - it was also very small and claustrophobic. The rooms are the real problem here. The heat was stiflingly hot, the air con...

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Thank Cheeky1234
Watford, United Kingdom
Reviewed 3 days ago NEW

The staff were very friendly, lovely hotel breakfast was amazing it was actually hot would definitely recommend staying here The hotel is lovely and clean I would stay again Thank you for a pleasant stay really enjoyed it

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Thank Denise M
London
Reviewed 1 week ago NEW

I spent a night here recently on business. I arrived late and the staff were accommodating and offered to help me resolve a separate issue. The communal areas of the hotel are quite smart but the rooms less so. My room was a little dirty and there was a dead spider in the bath. It was also incredibly hot in...

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Thank BusinessTravelMonkey
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear BusinessTravelMonkey, Thank you for staying at the St Johns Hotel and for kindly providing feedback. I am sorry you experienced some negative points during your stay, thank you for bringing this to my attention, I will be sure to investigate your comments with my team. It is however great to read some of the very positive comments which I...

Worthing, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on business... plus points were the building which looks great, my room was spacious, there was decent free WiFi throughout, and when I went to the pool I had the place to myself! Bad points were... it was miles to my room from the centre of the hotel, the bar food wasn't great, and the rooms were a...

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Helpful?
Thank Toha79
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Toha79, Thank you for staying with us and for commenting after your recent stay at the St Johns. All feedback whether negative or positive is always welcome and used to continuously build on the customer service we provide. I do hope we have the opportunity to welcome you back sometime in the future. Kind regards, Ray McKibben General Manager

Reviewed 1 week ago via mobile

Stayed at this hotel on a business trip the evening of 22 Nov. Rooms in need of updating, my colleague had to move rooms because of black gunge coming out of the shower head. Food was expensive, we both had steak which where both tough. They didn't charge us for them a gave us a free sweet. Will not stay...

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Helpful?
Thank Steve P
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Steve P, Thank you for taking the time to give your feedback regarding your recent stay at St Johns Hotel. I would like to truly apologise that your stay was disappointing, and for any inconvenience caused. I have reviewed you comments will my colleagues who I will work closely with to resolve the issues you experienced, to prevent such...

Calne, United Kingdom
Reviewed 1 week ago

We recently endured a two night stay very conveniently located near the NEC as we attended the Good Food Show with friends. The room was nice but we had to ask for a hair dryer, dressing gowns for the pool and drinking water bottles, which should have been in the room. The evening meals were poor value for money and...

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Helpful?
Thank David528764
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear David528764 Thank you for your review after your recent stay at the St Johns Hotel. I can only apologise your stay was not enjoyable and you were left disappointed. I have read your feedback and will address your comments with my team. It is always disappointing when a guest does not experience the high level of customer service we...

Oxford, United Kingdom
Reviewed 1 week ago

I was on a CIPD workshop in St John's hotel. The location of the hotel is perfect. The staff was amazingly helpful and nice. Drinks and food were beautiful. Everything went smoothly. Highly recommend it. Free parking and wifi

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Thank LorettaRoxana
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear LorettaRoxana, Thank you for taking the time to write a review after attending a recent event. I am delighted your stay with us was so enjoyable and the event was a success. I have been overwhelmed with the very positive feedback we have received from the event, and will be sure to relay all the very kind comments to...

Dalton-in-Furness, England
Reviewed 1 week ago via mobile

The staff were lovely and the shower was excellent. Short drive to the NEC. The room was incredibly hot, the air con was noisy and made no difference in temperature. You could hear everything through the walls. We hardly slept due to these problems. There was a function in one of the suites so it was quite difficult to park....

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Helpful?
Thank AimeeTrelore
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear AimeeTrelore, Following your recent experience at the St Johns I can only apologise for us failing to execute our usual high standards. We take our customer feedback very seriously and have a very proactive service recovery procedure in place to ensure all guest’s comments are reviewed and action taken to continuously build upon the service we provide. I am...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The St. John's Hotel

Address: 651 Warwick Road | near Birmingham, Solihull B91 1AT, England
Location: United Kingdom > England > West Midlands > Solihull
Price Range: $63 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The St. John's Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The St Johns Hotel
Hotel Style:
#7 Luxury Hotel in Solihull
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Questions & Answers

Here's what travelers have asked, with answers from The St. John's Hotel staff and other travelers.
7 questions
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Bolton, United Kingdom
5 months ago

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Questions? Get answers from The St. John's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Even the room facing the road was excelent. No road noise was noticed.”
 of 5 bubbles 124nickij, Nov 2, 2016 | Read review
“Third floor front facing has a nice view and ws quiet”
 of 5 bubbles stephenbR113TY, Nov 1, 2016 | Read review
“Watch what you are charged!!”
 of 5 bubbles KeithB531, Oct 17, 2016 | Read review
“3/4 floors very good rooms”
 of 5 bubbles 302sarahh302, Oct 12, 2016 | Read review
“both couples were on 4th floor but at opposite ends both were very quiet.”
 of 5 bubbles 93johns, Oct 3, 2016 | Read review
5 of 5
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