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The St. John's Hotel

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948 Reviews from our TripAdvisor Community

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Showing 937: English reviews
Lincoln, United Kingdom
Reviewed 3 days ago NEWvia mobile

We arrived and checked in with ease and headed up to our room. We had booked a 'superior room'. The bathroom was dirty and there was no grout in the tiles and the floor tiles were cracked. The wallpaper was being help up by drawing pins as had been peeling away due to damp. The main bedroom light didn't work...

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1Thank BibiPage
Kidderminster, United Kingdom
Reviewed 3 days ago NEWvia mobile

Attended a function here over the weekend, check in was easy, greeted by warm hotel and nice staff, room was adequate for one night easily, bathroom could have been better, loo didn't flush, tap wouldn't turn off but it was fairly clean, Adjustable heating with windows that open which is always a bonus. The food that was served was of...

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Thank Martha1323
Reviewed 1 week ago

What a lovely hotel. Made even better by the excellent people who work there. Breakfast, dinner, bar - every where we went we were greeted by lovely people who are completely clued up about customer service. I don't mean the one-size-fits-all approach, this was genuine human interaction. And it all started with the wonderful Marilyn on the front desk who...

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2Thank Nick W
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Nick W I would like to start by sincerely thanking you for staying at the St Johns Hotel and for taking the time to provide such lovely feedback. I will ensure Marilyn and the rest of the team are made aware of your very kind comments. Our Aim at St Johns is always to give outstanding customer service and...

Reviewed 2 weeks ago via mobile

Dogs and more dogs 😩😩 Hotel and staff were excellent, pool, sauna and gym great. If only they had said there was a local dog show and guests were allowed to have their canine friends stay in the hotel with them. No mistake I like dogs but not barking from 6am onwards.... still, got me up and out early!!

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Thank Tom T
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Tom T, Thank you for your recent stay with us and for the complimentary comments you have made regarding staff and our facilities which will most certainly be shared with the team. I would like to apologise for the early start due to the noise from dogs in the hotel. We are a pet friendly hotel but do advise...

Reviewed 2 weeks ago via mobile

Good location for town centre and night life. Good facilities. Spacious,clean rooms with heated bathroom mirror! All staff were very friendly especially the manager who checked us in! Did not eat here but food was a moderately priced for a 4 star. Bar was expensive.

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Thank Jim L
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Jim L Thank you for taking the time to write a review. I am delighted you enjoyed your stay with us and all your expectation were met. I will be sure to relay your kind comments back to my team who I know will be pleased their efforts have not gone unnoticed. Thank you once gain and I hope...

Oxfordshire
Reviewed 2 weeks ago

Actually the hotel was good quality, efficient check in......I didn't eat here nor have breakfast as we had an early flight but the bar was very welcoming. Really good option for a stay over if flying from Birmingham without paying for the extortionate airport hotels. Only took 10 minutes to drive there from St Johns.

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Thank imps1208
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear imps1208 Thank you for staying at the St Johns hotel and for providing feedback. I am delighted your stay was an enjoyable one and I hope you had an equally enjoyable and restful holiday. I hope we have the opportunity to welcome you back in the very near future. kind regards, Ray McKibben General Manager

Newcastle Emlyn, United Kingdom
Reviewed 3 weeks ago

We stayed overnight before an early morning flight. Parking was plentiful and check-in was smooth. The room was spacious and quiet with a decent bathroom and comfy bed. The restaurant was pleasant and we had a nice, but unremarkable, meal. Very early departure meant no breakfast and mysterious charges against my credit card left a problem to be sorted out...

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Thank Lindsay W
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Lindsay W Thank you for staying at the St Johns Hotel and for talking the time to feedback your comments. I do apologise that you experienced difficulties which I sincerely hope have been rectified now by my team. I am sorry this left an overall negative impression and hope the other positive experiences will entice you back in the...

Reviewed 4 weeks ago

This is the second time we have stayed at this hotel, the reception area staff are very friendly and helpful and the rooms are clean and comfortable and the buffet breakfast is excellent with a great choice of traditional breakfast as well as gluten free options, fruit, yogurt, fresh juices and pastries and the service for impeccable. The gym, sauna,...

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Thank Sabrina B
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Sabrina B, Thank you for your return visit to The St Johns Hotel and for the feedback you have provided. I am delighted you were able to return and that this stay was more enjoyable than your first experience with us. We look forward to welcoming you back at the end of January and on several more occasions. Kind...

york
Reviewed 5 weeks ago via mobile

Very good location for Solihull.it was five minutes walk from the centre and had free parking. The hotel is very large and also contains conference rooms so has a busy feel. The staff were very lovely both at reception and breakfast Breakfast was really very nice It cost £10 each and this was offered at reception. I think this is...

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Thank kc31York
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear kc31Yor, Thank you for staying at the St Johns hotel and for providing feedback. I am delighted you enjoyed your stay and we have met all your expectations. I will be sure to relay all your comments back to my team and will address the issue with the bathroom which is unacceptable and I extend my apologise to you....

Reviewed December 12, 2016

A group of us stayed after visiting the NEC. Our room was ok but dated, our friends both had king size beds with double bed sized mattresses for some reason. So not great but worse was to come with a visit to the bar and restaurant. It took 20 minutes to get served, in an almost empty bar. We eventually...

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2Thank Jo G
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Jo G, I would like to start be thanking you for taking the time to provide feedback after your recent stay. I am obviously greatly disappointed in the comments you have provided and would like to express my sincerest apologies that we have fallen short on so many levels. I am currently working closely with my team to address...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The St. John's Hotel

Address: 651 Warwick Road | near Birmingham, Solihull B91 1AT, England
Location: United Kingdom > England > West Midlands > Solihull
Price Range: $80 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The St. John's Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The St Johns Hotel
Hotel Style:
#7 Luxury Hotel in Solihull
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Questions & Answers

Here's what travelers have asked, with answers from The St. John's Hotel staff and other travelers.
9 questions
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Bolton, United Kingdom
7 months ago

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Questions? Get answers from The St. John's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the side where the reception is”
 of 5 bubbles sabrinabM1513JZ, 4 weeks ago | Read review
“We had room 430 and had no problem at all with noise.”
 of 5 bubbles cgs11186463, Dec 10, 2016 | Read review
“Even the room facing the road was excelent. No road noise was noticed.”
 of 5 bubbles 124nickij, Nov 2, 2016 | Read review
“Third floor front facing has a nice view and ws quiet”
 of 5 bubbles stephenbR113TY, Nov 1, 2016 | Read review
“Watch what you are charged!!”
 of 5 bubbles KeithB531, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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