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We decided to stay at the Crowne Plaza in Solihull with a few friends as we have been attending a few events around Birmingham and what a fantastic time we have had.
Lovely hotel with beautiful decor and a fine eye to detail. Room was...More
Wow what an experience. From the moment we arrived and walked in to reception we knew we were in for a special time. Superb team in every area, very welcoming and made to feel at home. We went to use spa facilities and as early...More
3 Thank kaazs
Response from Matt H, General Manager at Crowne Plaza SolihullResponded May 10, 2018
Thank you for taking the time to write such an amazing review of the hotel. We are delighted you had a relaxing Sunday and look forward to seeing you back with us again in the future!
So I’ll be honest, it was not my choice to stay at the Crowne Plaza (I was sent here by my company on a business trip) and after my day getting off to a very bad start (a 3 hour journey taking 6 1/2 hours...More
Response from Matt H, General Manager at Crowne Plaza SolihullResponded 3 days ago
"First Class" - we love this title. We are so pleased that we made a fantastic first impression, we look forward to seeing you again soon.
Booked for a night to catch up with my friend. Halfway for both of us. We loved it. Very modern, clean and nicely decorated. Friendly staff and great breakfast. Easy to find, very central to town centre. Overall a fantastic hotel. Definitely returning in the...More
Thank Alison G
Response from Matt H, General Manager at Crowne Plaza SolihullResponded 4 days ago
Thanks for a great review, we are delighted that you and your friend had a great experience. Hope to see you again soon!
I booked a party of 15 for my elderly mother's birthday so I didn't want to create a fuss at the time. We have been regularly in the past to celebrate my mother's birthday and since it has been taken over by Crowne Plaza the...More
Thank Beverley B
Response from Matt H, General Manager at Crowne Plaza SolihullResponded 5 days ago
Thank you for your feedback, since the hotel converted we have had numerous great 5 star reviews so I am sorry that on this isolated occasion this wasn't the case. As a whole our service scores score in the top 10 of all Crowne Plaza's...More