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Phoenix Lodge

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Phoenix Lodge
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 30, 2015

Do not stay at this place!!! Absolutely filthy and the owner/manager is one of the rudest people I have ever met. The rooms are coated in mould and the noise from other guests is just ridiculous. Apparently, the local authority are well aware of this place and are trying to shut him down. STEER WELL CLEAR OF THIS PLACE. I... More 

Helpful?
5 Thank Michelle J
Lymm, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 1, 2015 via mobile

On entering, I was first hit by the over powering smell, when checking in I was told my boss had booked me in for 2 nights, which I begrudgingly paid. After speaking to my boss soon after he said he booked me in for 1 night, I asked for a refund straight away for the second night, they said they... More 

Helpful?
3 Thank m3ll0
Southampton, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

Stayed here on a whim yesterday - biggest mistake I have ever made. I made the reservation over the phone and did think it was strange how I wasn't even asked for my name when I requested to book a room - rang again the day before to double check. I was staying in the room during the day because... More 

Helpful?
3 Thank PashaHughes
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 12, 2015

I booked to stay at this place via phone call, despite the web listing the prices the Manager quoted higher prices, I stuck to my guns and quoted the rate off the web from £45 to £35. When i arrived I had massive misgivings, when i entered those misgivings were verified. The entrance smelt of stale smoke and an unwashed... More 

Helpful?
1 Thank NeilMedhurst
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 20, 2015

Absolutely discusting. Worked away all my life, and this is the worst by far I have ever stayed in. Blood on the sheets, hairs in the bed, dirty bedding, stains all over the walls just to name a few. DO NOT STAY HERE unless u want to catch something.

Helpful?
2 Thank 53234667742deano
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 7, 2014

Iv veen living here for a few months and we may not be perfect but its like a family home tge manager does not drink all the time and he goes above and beond for tge residents the owners and mangement have helped me so much and we look after each other so unless u have stayed here for a... More 

Helpful?
4 Thank Sophia D
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 21, 2014 via mobile

I recently stayed here and was totally shocked, my room stank of cat urine and smoke, I complained and moved rooms to find spit on the walls, no clean bedding and no clean towels ! Disgusting place and it's not a B and B people are living there !

Helpful?
2 Thank Danizazz
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 13, 2014

Possibly the worst place I have ever stayed. No plugs in bath or sink, a shower that had two settings, scalding hot or freezing cold, and the clincher was noticing the cling film covering the smoke alarm in my room. Avoid

Helpful?
5 Thank AndrewWesterman
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 25, 2014 via mobile

I had to work in watford recently haveing to pay for my own accomdation I ideally look for cheap value for money. I came across this place didn't seam to bad on there web page so booked. Got here after work and the place is a cess pit. Stinks or urine and stale smoke I have stayed in some bad... More 

Helpful?
9 Thank Mogz5853
Management response:

This is a false review. This person did not stay in my property. More 

Toronto, Canada
1 review
3 of 5 stars Reviewed December 4, 2013

I stayed during the trip to Watford England , being a budget traveler I found this place economical and worth of my money . Rooms were small and clean , Good for 2 people and its on main street . We had lot of choice for food just steps away . I will stay next time here again

Helpful?
Thank Markus H
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17 photos of this hotel

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Amenities

Official Description (provided by the hotel)
Last night I made the mistake of booking into the Phoenix Lodge in Watford. On arrival the price had increased and breakfast was no longer included but this was not the main problem.The whole house …carpet, walls etc. was filthy. The room itself (no.10) had a single and a double bed but both had obviously been slept in and the sheets did not look as if they had seen a washing machine for some time. I was given a refund after a bit of a pantomime. If you have any powers to inspect and get them to clean up their act then please do. ... more   less 

Additional Information about Phoenix Lodge

Address: 284/286 St. Albans Road, Watford WD24 6PE, England
Location: United Kingdom > England > Hertfordshire > Watford
Number of rooms: 14
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