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Mercure London Watford Hotel

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879 Reviews from our TripAdvisor Community

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Showing 847: English reviews
Reviewed 3 days ago NEWvia mobile

Hotel is lovely. Staff is excellent - the lady in Reception was very friendly and chatty, staff in the Restaurant were funny and attentive, except the little asian guy with glasses on - total downgrade for your property - all our requests seemed to be too much for him. Swimming pool was clean and warm. I will come back soon!...

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Thank mrciezel
Reviewed 3 days ago NEWvia mobile

This is just another example of a good hotel. Top prices, nice facilities, good food and service. I was attended by John in the bar for dinner - 5* service and ready to accommodate all my requests. Will recommend this Hotel to all my friends!

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Thank ronie1317
London, United Kingdom
Reviewed 3 days ago NEW

Two singles pushed together, bit they were different thicknesses. Ordered a sandwich at the bar and I couldn't eat it, it was so bad. Rooms are dated too and looking shabby. I would look elsewhere next time I book a work trip

Review collected in partnership with Accorhotels.com
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Thank JCPS1
Reviewed 6 days ago NEWvia mobile

Stayed here with family. Rooms were verbs basic but service and staff were friendly. We had dinner and breakfast in restaurant area and both were good. Used pool and sauna during stay. Gym equipments were ver modern. We will be back.

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Thank Raj S
Luton, United Kingdom
Reviewed 1 week ago via mobile

Friendly staff on arrival, great room allocation, all arrival requests well attended too, bar comfortable, good food, the NYE Ball was well organised & well attended, extended breakfast & checkout well planned .. will be back,

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Thank carolemills2013
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear carolemills2013, We very much appreciate your comments regarding your "New Year Ball "at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 1 week ago via mobile

Everything about this hotel is terrible - the rooms are dirty and smell, the staff are rude and uninterested in the concept of customer service and the food is appalling. I stayed here with my wife and daughter and was appalled at the standards of a supposed 4 star hotel. From check in everything we were told was found to...

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2Thank Chris B
Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago

We had our company Christmas party on 14th December 2016 and the hotel service was lovely including the room service and the catering. The restaurant/function room also looked beautiful and the food was great. The rooms were very nice and have all the facilities. We will definitely return and will have this year Christmas party (2017) also in this hotel.

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Thank rakulansivauk
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear rakulansivauk, We very much appreciate your comments regarding your Christmas party on 14th of December at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Reviewed 2 weeks ago via mobile

Arrived at the hotel around 7pm, check in and went upto our room to find it was freezing cold as the heating wasn't working, which wasn't really acceptable seeing as it was -2 degrees! Breakfast was nice, later in the tried to order off the room service menu after trying to ring them about 6 times I rang down to...

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Helpful?
Thank Amber P
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Amber P, Thank you for taking the time to review your stay at The Mercure London Watford I understand that we have also received comments regarding your stay via our guest feedback questionnaire, many thanks for this. Naturally, I was disappointed to see that aspects of your experience with us did not live up to your expectations. We take...

Plymouth, United Kingdom
Reviewed 2 weeks ago

Unfortunately, my stay with my husband at your hotel last night wasn't the best, due the service and rudeness of a member of the team. Plus I guess my expectation from an email received did not match. This stay was booked for my husband's birthday. We'd gone to Harry Potter in the day and spent the night with you as...

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Thank Longy269
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Longy269, Thank you for taking the time to review your recent stay. I would like to extend my sincere apologies for the inconveniences you experienced during your stay and the way these matters were handled. If you would like to provide any further feedback or discuss your stay further, please feel free to contact us on 056op@jupiterhotels.co.uk. We hope...

Leeds
Reviewed 3 weeks ago via mobile

We went to stay at the Mecure overnight on a trip to olympia. On entering the room there was a very strong smell of smoke and the light wasn't working , there was a chamber maid down the hall so we went to speak to her about it but unfortunatly she didn't speak english. We went down to reception to...

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1Thank SarahC1810
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear SarahC1810, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within easy reach of Watford, M1, M25 and A1M motorway, Mercure London Watford Hotel is an ideal choose for both business and leisure travel. Central Watford can be reached in less then 10 minutes, where you are able to take the train or tube to central London from Watford Junction Station. The Hotel offer 218 modern style bedrooms, all with flat screen satellite TV with on-demand movies and complimentary standard WiFi. All rooms have a work desk, tea/coffee facilities, direct deal telephone and 24 hour Room Service. The Brasserie restaurant and bar is decorated with classical artwork, and serves a varied European menu. Relax and enjoy beverages and light snacks on the heated garden terrace, or in the vibrant bar. Mercure London Watford has a Feel Good Health Club, with a swimming pool and fully equipped gym. Guests can relax in the sauna, spa bath or steam room, and massage treatments are also available. Looking to explore the local area; Bushey, Borehamwood, Elstree, Wembley and St Albans and all within easy reach of the hotel. ... more   less 

Additional Information about Mercure London Watford Hotel

Address: Tylers Way, Watford WD25 8JH, England
Location: United Kingdom > England > Hertfordshire > Watford
Price Range: $67 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Ramada Watford
Watford Ramada
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Questions & Answers

Here's what travelers have asked, with answers from Mercure London Watford Hotel staff and other travelers.
6 questions
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11 months ago

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Questions? Get answers from Mercure London Watford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are large and have all the facilities.”
 of 5 bubbles rakulansivauk, 1 week ago | Read review
“Wait for the shower to heat up! It takes awhile!”
 of 5 bubbles K9040FJpaulw, 4 weeks ago | Read review
“rooms are very spacious , nice and quite !!”
 of 5 bubbles sammy7686, 4 weeks ago | Read review
“Ground floor wings are quieter.”
 of 5 bubbles costinp967, Dec 13, 2016 | Read review
“The rooms 3000 onwards are quieter but a long way from reception but, very close to the excellent Health Club.”
 of 5 bubbles B5332PVpeterd, Nov 23, 2016 | Read review
5 of 5
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