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Stayed here for business. First of all I would like to say that the front of house team were very good, professional and friendly. The food at breakfast was very nice, however I didn't find the evening meals to be of the same quality.
Stayed at this hotel for 3 nights. Upon check i staff were warm and friendly but as the night progressed the service started to slip. Tried calling for room service a number of times. I then called reception who connected me to the same number...More
My husband and I stayed here en route to London. On arrival the outside did not look like you would expect from a typical mercure accor hotel, it was really tired looking. The lobby area and restaurant were better, so I got my hopes up...More
Not you typical accor hotels. From the outside, i was worried, very tired looking and need looking after.
The lobby and restaurant look ok and breakfast was good. Decent food and large areas for seating.
The room was not so good, I can see it...More
We stayed at this hotel having bought a package for the Warners Studio Tour (Harry Potter) to celebrate my wife’s birthday and her sons birthday later in the month,
From the outside the hotel looks dated and quite tired; inside the hotel is basic, reasonably...More
$78 - $140 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Response from winniethepoohtigger | Reviewed this property |
We stayed recently despite the mixed reviews I would say keep your open mind it is nowhere near as bad as some say! Car park is open all day no barriers or anything, true there is nothing near the hotel but they have a... More
We stayed recently despite the mixed reviews I would say keep your open mind it is nowhere near as bad as some say! Car park is open all day no barriers or anything, true there is nothing near the hotel but they have a lovely pool area with jacuzzi, steam room and sauna you could use. The restaurant was lovely we ate there twice and really enjoyed it I don't think you need to book beforehand.
Please accept my personal assurances that you will have a pleasant stay at our hotel, whilst i understand your concerns the negative reviews on this website are posted by a minorty of the 7000 guests that we... More
Please accept my personal assurances that you will have a pleasant stay at our hotel, whilst i understand your concerns the negative reviews on this website are posted by a minorty of the 7000 guests that we have at our hotel each month. If you could let me have your booking details i will personally check through your booking and visit your room prior to your arrival. I look forward to welcoming you to the hotel.