We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Dartford Brands Hatch Hotel

Show Prices
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Dartford Brands Hatch Hotel
View Map
Add Photo Write a Review

547 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 536: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Hard to know where to start but this hotel, and its staff, needs a vast improvement. Our room was tired and dated (though clean) but the bathroom decidedly shabby. The shower water was cold while the hot tap at the sink wasn't working. The service at the bar was incredibly slow while the prices for drinks (£8 for a large... More 

Helpful?
Thank LittleMiss32
carlisle
Level Contributor
365 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel looked comfy before, but with very modern refurb style, the rooms are very good, lounge massive, food and restaurant amazingly classy. Breakfast offers VERY wide range of options (cooked options need to be refreshed more frequently though.. quite a number of items down to last scrapings on both mornings; also the marmalade needs small ramikin to avoid making... More 

Helpful?
Thank izziebon
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

Recently visited the hotel for a private function. Room perfectly clean and presentable with all necessary extras (extra towels, iron, safe etc) Lovely modern interior! Only fault is that our room lacked lighting - only two lamps and no ceiling lighting and no lamp on desk making it difficult to get ready in. Despite other rooms being renovated during our... More 

Helpful?
Thank A TripAdvisor Member
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After reading other reviews I was a little worried about the state of the rooms. But we could smell the paint of our refurbished room as walked up the corridor. We was really pleased when we entered the room. All the staff are really friendly and helpful. We enjoyed our stay and felt totally relaxed after our treatments and use... More 

Helpful?
Thank rosjil
Bournemouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel - large room - very comfortable - you do hear action from brands hatch but that's to be expected as it is right on the doorstep. Would definitely stay again - only little grown was that the receptionist was quite miserable but it didn't bother us!

Helpful?
Thank Jason D
Management response:

Thank you for your recent review. I was delighted to read you had a very comfortable stay with us. I will share your feedback with the team who I know will be pleased to receive it. Thank you for letting me know about the service provided at reception, I will discuss this further with the relevant team members to address... More 

Horsham, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 2 nights bed, breakfast and dinner the service has been great throughout our stay, very spacious room with air conditioning, shower, TV, free Wi Fi etc. clean and tidy. Reception and restaurant staff very helpful. The food very good more than enough to eat with very generous servings, good choices on the main evening menu... More 

Helpful?
Thank Chris B
Management response:

We very much appreciate your comments regarding your stay at Mercure Brands Hatch Hotel. It is always a pleasure to receive positive feedback. I am delighted to read you enjoyed every aspect of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not enough space contact me and I will expand but I don't expect you too. This hotel is still in the seventies and yet it describes itself as a 4 star hotel. Our second night cost 50% more yet we didn't qualify for a water replenish.

Review collected in partnership with Accorhotels.com

Helpful?
Thank geoffrey29
Management response:

Thank you for taking the time to write a review. I am sorry to hear that you stay did not meet your expectations. We provide water in all our superior rooms, which is replenished daily. My apologies that this was missed in your room on this occasion. Please do not hesitate to contact me directly should you wish to discuss... More 

Travelers are raving about these Dartford hotels

Thatcham, United Kingdom
Level Contributor
160 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night in a family room, the hotel is tired, we stayed here last year and nothing has improved. Last year (Aug 2015) it had recently been dropped by Thistle and was run as an independent, then accorhotels have clearly taken it on as a Mercure but nothing has improved. A lot of time and effort needs... More 

Helpful?
Thank cr1pps
Management response:

Thank you for taking the time to write a review. I am pleased to inform you that as part of Mercure Hotels’ continuing programme of improvement ,we have started a full bedroom refurbishment in August, in which all our bedrooms and bathrooms will be fully changed. All bedrooms will be completed by December. We look forward welcoming you back in... More 

Bognor Regis, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We are silver club members with Accor and generally find their hotels, at all price points, to be excellent value. However I think this Mercure is letting the side down a bit. As others have said, the rooms are clean but dated and the bed was really small. We had a very shabby bathroom. The communal areas inside are nice... More 

Helpful?
Thank Natalie H
Management response:

Thank you for your feedback following your visit to the Mercure Dartford Brands Hatch Hotel. Please accept my apologies for the issues you highlighted. These points will be addressed with the Departmental Managers concerned. The hotel is currently undergoing a full bedroom refurbishment in which the points about the bed and bathroom will be addressed. We look forward welcoming you... More 

Birkdale, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice to see a chain hotel making the most of its position next to a local landmark, the legendary Brands Hatch, but no signposted or visible viewing platform?. Some really unique items displayed around the hotel. For the rest of the stay just pretty average, I wouldn't rush back just pretty average room, disappointed they close the bar to residents... More 

Helpful?
Thank MattDe-Ath
Management response:

Thank you for writing a review after you stay at Brands Hatch. I am glad to hear you appreciate the memorabilia around the hotel in relation to the renowned Brands Hatch Circuit. We are currently looking into our opening times for our bar to ensure we get this changed in the future. I do hope we have the pleasure of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (113)
Viewed
Hotel & Grounds (15)
Viewed
Pool/Beach Area (3)
Viewed
Dining (19)
Viewed
View from Room (4)
Viewed
Bathroom (13)
Viewed
Room/Suite (20)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Dartford
5.0 mi away
Rowhill Grange Hotel & Utopia Spa
0.8 mi away
Brandshatch Place Hotel & Spa
6.5 mi away
Hilton Dartford Bridge
Show Prices
Show Prices
Show Prices
11.1 mi away
Bridgewood Manor - QHotels
6.6 mi away
Premier Inn Dartford
Premier Inn Dartford
#1 of 7 in Dartford
4.5 of 5 stars 396 reviews
15.8 mi away
The Spa Hotel
The Spa Hotel
#3 of 14 in Royal Tunbridge Wells
4.0 of 5 stars 533 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Dartford Brands Hatch Hotel, part of Accor Hotels, is surrounded by beautiful Kent countryside, yet easily accessible from central London, and just minutes from the M25. Located alongside the legendary motor-racing circuit, The Brands Hatch Hotel is the ideal choice if you're attending a motorsport event, and perfectly placed for visiting Kent's superb countryside, castles, major retail parks and other attractions. ... more   less 

Additional Information about Mercure Dartford Brands Hatch Hotel

Address: | Brands Hatch, Dartford DA3 8PE, England
Location: United Kingdom > England > Kent > Dartford
Price Range: $70 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Dartford Brands Hatch Hotel 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Expedia, Hotwire, Orbitz, Agoda, Booking.com, Travelocity, Priceline and HotelTravel.com so you can book your Mercure Dartford Brands Hatch Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thistle Brands Hatch Dartford
Brands Hatch Hotel
Thistle Brands Hatch Hotel Dartford
Mercure Dartford Brands Hatch Hotel Kent
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay