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Rowhill Grange Hotel & Utopia Spa

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Top Dartford Road, Dartford DA2 7QH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (804)
Room & Suite (326)
Dining (240)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Dartford
Location
Cleanliness
Service
Value

See why so many travelers make Rowhill Grange Hotel & Utopia Spa their hotel of choice when visiting Dartford. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

Rooms at Rowhill Grange Hotel Utopia offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free wifi.

A concierge and room service are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Rowhill Grange Hotel Utopia, free parking is available.

For those interested in checking out popular landmarks while visiting Dartford, Rowhill Grange Hotel & Utopia Spa is located a short distance from FO Nathaniel John Barry Memorial (2.5 mi) and The Manor Gatehouse (2.6 mi).

During your visit, be sure to check out one of Dartford's popular ribs restaurants such as Sedir Restaurant, Twin Chinese Noodle Bar & Restaurant, and Royal Siam, all a short distance from Rowhill Grange Hotel Utopia.

If you’re looking for something to do, Stephen Oliver: Studio & Gallery is a nice way to spend some time.

We’re sure you’ll enjoy your stay at Rowhill Grange Hotel & Utopia Spa as you experience all of the things Dartford has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
2246Reviews31Q+A100Room tips
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Popular mentions
Safari516454 wrote a review Jun 14
1 contribution
We booked a last minute "Refresh & Renew" deal which included an overnight stay, restaurant voucher, spa access and 1 treatment. This was quite expensive as all in we spent about £550-600. This is similar or slightly more expensive than other luxury spa hotels in the Kent area so we had high hopes. The gardens are beautiful and the food and service for our evening meal were great. The spa is also a lovely experience with good treatments. However, the room was a bit disappointing - clean but dated and a little worn (we had been upgraded to a junior suite in the main building). The bathroom was rather dated too. We expected more from what is advertised on the website as well as the price. After our spa treatments we went out to the terrace for a drink - none of the tables had been cleaned (all had drinks rings and bits of food). We couldn't order at the bar due to COVID restrictions which is understandable, but there was only 1 bar waitress serving inside and out so it took 40 mins for a menu to be given to us despite asking a number of times. We encountered the same when we went down for a pre-dinner drink. Again, given the cost of the drinks and this being advertised as an upmarket place, we expected more attentive service. Overall we did have a lovely relaxing break and the staff were very friendly but there are some improvements that could be made. Based on the price weighed up against service and room quality, I would recommend Rowhill Grange for a day trip (spa and lunch) more than an overnight stay.
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Date of stay: June 2021
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Stephanie D wrote a review Jun 13
London, United Kingdom15 contributions6 helpful votes
I made a booking for three people for afternoon tea and included a note to say that we would be bringing a five-week old baby and would need a table with enough space to accommodate her. When we arrived, on a blazing hot and sunny afternoon, we were offered an outside table with no sunshade. The only alternative, which we had to accept, was to have two small tables pushed together and placed against a wall. This meant that we could not face one another, as two people had to sit along the same side. One of the small tables still held the debris from the previous diners and we waited almost twenty minutes for this to be cleared and menus brought. When I wrote to complain, the respondent said he was sorry if it came across that the hotel was not prepared for us. Either they had not read my note, or they had read it and done nothing. The service was very slow, although I do not entirely blame the waiting staff; there were too few for the number of diners. The quality of the food was satisfactory (the scones were delicious), although the amount of jam and cream was paltry and no milk was brought or offered with the hot tea; it took two requests to rectify this. My second email has elicited no response. I will not be returning.
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Date of stay: June 2021
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Rach91275 wrote a review Jun 10
London, United Kingdom885 contributions190 helpful votes
I bought my Mum here for her 70th birthday. We had two spa treatments each which were divine. Sophie did my full body massage and Hayley, my facial, both amazing. I’d also booked lunch in RG’s, which was lovely. We asked to sit out on the terrace as the weather was beautiful! I was a bit worried looking at previous reviews but the food was great and for a set menu, good value too. Service was slow at time’s, drinks took about 20 minutes to come, they weren’t busy but not the end of the world. Elizabeth was very attentive and is a credit to the hotel.
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Date of stay: May 2021Trip type: Traveled with family
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Response from James Perry, General Manager at Rowhill Grange Hotel & Utopia Spa
Responded 5 days ago
Dear Rach91275, Thank you for taking the time to provide feedback following your recent experience with us. I am delighted that you chose to celebrate your Mum’s 70th Birthday at Rowhill Grange and that you both enjoyed your spa treatments- I will be passing your comments to our spa management team who can feed this back to your therapists Hayley and Sophie. I am also pleased to read how much you enjoyed your dining experience on our beautiful terrace, and in particular, your lovely comments on the service you received from Elizabeth. We hope to welcome you back to Rowhill Grange Hotel & Utopia Spa in the future. Kind Regards, Victoria Hotel Reception Manager
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eeeeena wrote a review Jun 9
London, United Kingdom61 contributions54 helpful votes
My wife had afternoon tea with friends and they all enjoyed every second of their visit. Staff, service and setting all perfect. Unfortunately she left a birthday present in the restaurant and left without it. Two days later we returned and spoke with three members of staff who were all incredibly helpful and found the lost present. Stevie was particularly lovely and a credit to Rowhill Grange.
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Date of stay: June 2021Trip type: Traveled with friends
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Response from James Perry, General Manager at Rowhill Grange Hotel & Utopia Spa
Responded 6 days ago
Dear eeeeena, Thank you for taking the time to provide feedback following your wife's recent Afternoon Tea experience with us. I am delighted to see that our teams on site both on the day of the afternoon tea booking and upon your return have displayed the high levels of customer service that we pride ourselves on here at Rowhill Grange Hotel. I am pleased to pass your lovely comments to Stevie and the individual members of the team who assisted you. We very much look forward to welcoming you back to Rowhill Grange Hotel & Utopia Spa in the future. Kind Regards, Victoria Hotel Reception Manager
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Philip C wrote a review Jun 9
1 contribution
Myself and my partner visited for an overnight stay on a Saturday night. We booked a luxury king room including the full works breakfast, dinner in RGs restaurant, a visit to the spa and afternoon tea on the Sunday. The car sat nav unwittingly directed us to turn off just after where the actual entrance is to the hotel which was not very well signposted and we ended up driving down a narrow unmade road, as we turned back we noticed a sign at the entrance advising that sat nav will have made a mistake !, Google maps is more accurate !. The hotel is situated in very impressive grounds which were nice to walk around. Check-in was good and reception were very helpful and room was ready. The room was very nice, clean, very comfortable bed, nice en-suite. Upon arrival we had lunch in the bar area. We had to request a table outside 3 times before anyone cleaned a table and made it available, the bar service appeared in disarray and was reminiscent of a scene from the TV programme 'Below Deck' I will say the staff themselves were very polite, just either short staffed or badly organised (note it was not very busy in the hotel). Lunch consisted of croque madam which was nice but my partners bagel was stale and 2 requests for condiments never materialised. We then attended the spa which was very nice, not busy maybe due to covid, but the facilities were good, clean and the Roman theme was very good. Dinner in RGs was a big disappointment. Booking info says strictly no sportswear yet most people were wearing either trainers of flip flops. The dress code is not an issue for me personally but why have this requirement on the booking and not follow through with it ?, just remove it. The food itself was extremely underwhelming, The choice of starters was poor, I only liked the prawn cocktail and my partner didn`t like any of the choices (we are not fussy eaters). For mains we had the pork belly which was nice and the steak. The steak was £33 and for the money was very disappointing, medium/rare but quite chewy. Service in the restaurant was however very good. Breakfast in the morning was again a disappointment. Scrambled eggs were nice but the poached eggs were rock hard, these were returned and when re-served 1 of the 2 was again rock hard. Service was slow. Afternoon tea again a disappointment, £27 per head, the sandwiches were ok but we struggled to tell what filling was in each as there was hardly any, especially the egg mayonnaise which was simply like eating 2 slices of bread. Scones were ok and the cakes were average at best. Overall, very nice venue, nice location, good facilities but considering the money paid it is reasonable to expect much better food and service. Very underwhelming and there are much better places to visit.
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Date of stay: June 2021
Location
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Response from James Perry, General Manager at Rowhill Grange Hotel & Utopia Spa
Responded 2 days ago
Dear philipcC6949WP, Thank you very much for taking the time to leave your feedback following your recent Overnight Break at Rowhill Grange Hotel. I am delighted that you enjoyed both the grounds surrounding the hotel and your Luxury King room and that you found the Reception team to be helpful throughout the check in process. I am sorry to read that your sat nav had misdirected you to the hotel; we do provide a ‘sat nav post code’ on our website to assist with navigation. We are extremely disappointed to hear of your comments regarding the service in our Brasserie area and in particular your repeated table requests, rest assured we will discuss your comments with the relevant staff members. That being said, I am pleased you experienced very good service in the restaurant for dinner, and will equally relay those comments to the team. In terms of your feedback on the food, we are extremely disappointed that the steak was not to your personal preference, we often receive very positive feedback from our guests following our selection of dining experiences available within the hotel, in particular our Steaks and I am disappointed that this was not the case upon your visit. I have passed your comments on to our head chef who would also like to be associated with our apologies; I would also like to take this opportunity to assure you that upon being informed of your concerns, a member of our Restaurant Management team would have been more than happy to rectify the meal immediately. Thank you for your feedback on our Utopia Spa, I am pleased that our current Social Distancing restrictions within the Spa area continue to be successful in making our guests feel at ease. Once again thank you for taking the time to leave your feedback, I am pleased that you have seen the potential within the hotel and with this in mind, I do hope to be able to welcome you back to Rowhill Grange in the future; should you look to visit us again we would love to provide the excellent experience we know we can deliver. Kind Regards, Victoria Hotel Reception Manager
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PRICE RANGE
$142 - $361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rowhill grange hotel & utopia dartford, rowhill grange hotel and utopia spa
LOCATION
United KingdomEnglandKentDartford
NUMBER OF ROOMS
38
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Frequently Asked Questions about Rowhill Grange Hotel & Utopia Spa
Which popular attractions are close to Rowhill Grange Hotel & Utopia Spa?
Nearby attractions include Eagle Heights Wildlife Foundation (3.3 miles), Danson Park (3.9 miles), and The Orchard Theatre (2.3 miles).
What are some of the property amenities at Rowhill Grange Hotel & Utopia Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Rowhill Grange Hotel & Utopia Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rowhill Grange Hotel & Utopia Spa?
Yes, free parking is available to guests.
What are some restaurants close to Rowhill Grange Hotel & Utopia Spa?
Conveniently located restaurants include Royal Kitchen, the Orpington, and Orpington Citi Kitchen.
Are there opportunities to exercise at Rowhill Grange Hotel & Utopia Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Rowhill Grange Hotel & Utopia Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Rowhill Grange Hotel & Utopia Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rowhill Grange Hotel & Utopia Spa?
Many travelers enjoy visiting Hall Place and Gardens (2.4 miles), Lullingstone Roman Villa (3.5 miles), and Red House (3.7 miles).
Does Rowhill Grange Hotel & Utopia Spa have any great views?
Yes, guests often enjoy the park view available here.
Is Rowhill Grange Hotel & Utopia Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.