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DoubleTree by Hilton Dartford Bridge

Traveler (88)
Room & Suite (29)
Dining (6)

About

#5 of 7 hotels in Dartford
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Dartford Bridge hotel is just 3 miles away from 'Bluewater', the leading shopping and leisure destination in Europe and only 5 miles away from the new Eurostar station, 'Ebbsfleet International', making the hotel an ideal stopover destination on your way to Paris or Brussels. Enjoy a stay in a newly refurbished Hilton Deluxe Room or unwind at the gym or with a swim. Dine at the carvery in Seasons restaurant or do business in one of the meetings rooms. Go designer shopping at Bluewater shopping centre, 4 miles away.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Spa
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Special Offer:2X Points Package
Hotel deals
585Reviews
22Q+A
33Room tips
Traveler rating
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  • 61
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Popular mentions
First thing you need to be aware of is that you will be charged to park here. They can keep there free cookie sort out the parking. This is not a cheap hotel. cheaper hotels in the area give free car parking to residents why is this not included in the cost. Only one lift
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Response from Voyager29183893170, General Manager at DoubleTree by Hilton Dartford Bridge
Responded 2 days ago
Dear harry_ice, Thank you for taking your time to review your recent stay at our hotel.we sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience Our hotel is located in a business park next to M25 where the parking is premium, our in house guest gets a substantial discount with a reduced price of £6 for an overnight parking, as the normal charges for 24 hour parking is £25. Out of the two lifts, one of our lift is out of order as we are awaiting a part to fix the lift and our maintenance team are working to resolve the issue. I have passed on your feedback regarding windows and tea selection to our housekeeping manager to prevent similar instances in the future. We do serve drinks and selected food items round the clock for our in house guests. I do sincerely hope you would give us another chance to show our hotel on a different light. Yours Sincerely Karthick. S
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Hotel's Favorite
We used this hotel for an overnight stay ready for an early morning departure from Ebbsfleet. Check-in was smooth and reception staff very friendly and chatty. The hotel looks impressive from the outside and on entering, the foyer is large but welcoming. As others have
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Response from Voyager29183893170, General Manager at DoubleTree by Hilton Dartford Bridge
Responded 1 week ago
Dear Jimmylox, Thank you very much for giving us top marks for your recent stay. I am glad to know that you found your stay excellent and the team were friendly. I am sorry to read about the grid lock due to the incident in the Dartford tunnel on your day of arrival. We do sincerely hope to welcome you back in the near future. Kind Regards Karthick.S
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My fiancee booked a weekend holiday for us as my birthday surprise! I cannot thank the team more for making our experience so unforgettable and unique! The reception manager Fatih gave us a huge upgrade in delux room and also offered complimentary drinks and dinner! The girls at
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Response from Voyager29183893170, General Manager at DoubleTree by Hilton Dartford Bridge
Responded 2 days ago
Dear JulieKalo, Thank you so much for your amazing feedback. I have passed on your feedback to Fatih, the team at the bar, Agnieska and Jakub, who are all delighted to receive your feedback. Positive comments as yours act as a great motivator for us. We look forward to welcome you back in the near future. Kind Regards Karthick. S
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My wife and I stayed here for one night. We read the reviews before we came and expected it to be a little dated and in need of makeover. Which was the case as expected. However what we didn’t expect was the lack of information in relation to the restaurant. No menu on display
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Response from Voyager29183893170, General Manager at DoubleTree by Hilton Dartford Bridge
Responded 1 week ago
Dear 228duncana, Thank you for taking your time to review your recent stay at our hotel. I am sorry to read your comments with regards to menu options and breakfast service. We do have our restaurant menu and other services in the inroom directory which is accesable through the Television. I can assure you we do not have set menu, however if the guests have booked on Dinner package or a group have requested for a set menu then we offer. I have passed on your feedback regarding breakfast to the breakfast manager to ensure we avoid similar instances in the future. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I do hope you will consider staying with us in the future. Your Sincerely Karthick.S
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I'm so disappointed by the food here. This is my second visit and I will be looking for another option for future trips. The standard in Dartford is low so this looked like a good option. Hotel with good reputation with on-site restaurant. The room is fine, the shower is grim
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Response from Voyager29183893170, General Manager at DoubleTree by Hilton Dartford Bridge
Responded 2 weeks ago
Dear averagej0anne, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Thank you Yours Sincerely Karthick.S
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PRICE RANGE
$79 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton dartford bridge hotel dartforddartford hilton hotel
FORMERLY KNOWN AS
Hilton Dartford Bridge
LOCATION
United KingdomEnglandDartford
NUMBER OF ROOMS
179
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