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Hilton Maidstone

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Hilton Maidstone
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1,222 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Poole, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed overnight and was given room 102. Avoid at all costs. It's opposite the toilets and the window opens onto the courtyard. People were drinking and talking until well after 11pm. Complained and was told we could change rooms but as we had already retired it was not feasible. Think there should be a curfew of 11 pm out of... More 

Helpful?
Thank Maggie B
Isle of wight
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very pleasant very helpful staff, overall a very good and pleasant stay.I would recommend this hotel to anyone who is travelling to euro tunnel or on a local business trip. We left too early for breakfast but I've eaten in other hilton hotels before and it was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank shutty20
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Shutty20, Thank you for taking the time to review the Hilton Maidstone. I was pleased to read that you had such an enjoyable stay with us. I hope that you will be staying with us again in the future and will be able to have the chance to experience our breakfast as well. Kind regards, Jessica Pollard, PA to... More 

Maidstone, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just called in to have a look st the restaurant and menu as we saw it listed on Tastecard. Christos approached us to ask if we needed any help. He was very helpful, explaining the options available and we stayed for lunch. He was extremely attentive, friendly, and provided a very high level of customer service rarely seen these... More 

Helpful?
Thank Hazel G
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Hazel G, Thank you for taking the time to review the Hilton Maidstone. It was a pleasure to read your review and I am pleased that you had such an enjoyable experience with us. It is always encouraging to read such positive comments about our team and I shall ensure that this is shared with Christos and the rest... More 

Nottingham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall a good experience a few niggles here and there but the staff were lovely and the rooms were clean and comfy. Really good location to the motorway and easy parking. Spa is basic but nice - few "hair" issues but overall it was a nice relaxing experience.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sazzy85
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Sazzy85, Thank you for taking the time to review the Hilton Maidstone. I was pleased that you had an enjoyable stay with us and would like to thank you for letting us know about the issues with the spa. Please be assured that this will be rectified as soon as possible. It is always encouraging to read such positive... More 

Plymouth, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed at a couple of different Hilton hotels and I always expect them to be a bit special and a definate cut above the travel lodges and other such establishments. In the case of the Maidstone Hilton, although the hotel lived up to expectations, the room didn't. The room was very spacious and had everything we needed; but... More 

Helpful?
Thank Generalpatten99
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Generalpatten99, Thank you for your review of the Hilton Maidstone. I am pleased that you had an enjoyable stay with us but would like to apologise for the cleanliness of your room. This is not our usual standard and please be assured that I shall be discussing your feedback with our housekeeping manager to ensure that this is looked... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I realy enjoy during the stay at hilton Maidstone, I would like to thank all staff at the hotel they know how to make the guest enjoy Sales, Reservation, Reception, Front office, Room Service and Resturant all are great, when ever i visit Maidstone i will stay at Hilton

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ahmed R
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Ahmed R, Thank you for taking the time to review our hotel. I am pleased that you have enjoyable stays with us and would like to thank you for your positive comments about our team. I shall ensure that this is shared with them and we look forward to welcoming you back soon. Kind regards, Jessica Pollard, PA to... More 

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We would like to thank everyone at the hotel for making our anniversary so special. It started with rose petals in the bed, a card and a complimentary drink each to having champagne served at dinner. This was meant to be just a nice evening away for myself and husband, but the hotel made it so much more and we... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kirsty P
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Kirsty P, Thank you for taking the time to review the Hilton Maidstone. I was pleased that you had an enjoyable stay with us and that we were able to make your anniversary special and memorable. I shall ensure that your comments are shared with the team and we look forward to welcoming you back again. Kind regards, Jessica... More 

MissMonteCarlo
1 review
3 of 5 stars Reviewed 1 week ago

We spent our yearly usual few days in our usual hotel the Maidstone Hilton this week, and although we had an amazing break away, I felt the hotel wasn't up to the same standard as in previous years. I chose our room 262 digitally which was great and the room had a beautiful view of the garden courtyard. However, the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank MissMonteCarlo
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear MissMonteCarlo, Thank you for reviewing the Hilton Maidstone. I was sorry to read that your stay was not up to the same standard that you have experienced in previous years. We are constantly updating our hotel and have this year refurbished our corridors and restaurant as well as a number of our bathrooms and bedrooms, which will be continuing... More 

Nottingham, United Kingdom
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room was very good a nice size and well furnished -placing a TV parallel with the bed is a bit strange as I would guess most folk in hotels watch it from the bed. The bathroom was very good though with the often usual hotel plumbing challenges with slow to warm water and slow drainage The restaurant offers good... More 

Helpful?
Thank Robert J
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Robert J, Thank you for your review of the Hilton Maidstone. I was pleased that you had an enjoyable stay with us and were able to make good use of our facilities and restaurant. I apologise that you experienced an issue with the water and would like to assure that I shall be speaking with our maintenance team to... More 

Southampton
1 review
4 of 5 stars Reviewed 1 week ago

Hilton hotels provide a very good selection of breakfast items and Maidstone Hilton did not let them down. Also cheerful breakfast staff is always a bonus. We were very pleased with our stay which is why we stay at Hilton hotels whenever we can, and are always disappointed when we have to book somewhere else.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 113siobhanb
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear 113siobhanb, Thank you for taking the time to review the Hilton Maidstone. I was pleased that you had an enjoyable stay with us and that our breakfast did not let you down. It is always encouraging to read such positive comments and I shall ensure that this is shared with our breakfast team. We look forward to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 

Additional Information about Hilton Maidstone

Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Location: United Kingdom > England > Kent > Maidstone
Price Range: $84 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Hotwire, Hotels.com, Booking.com, Travelocity, Agoda, Priceline and HotelTravel.com so you can book your Hilton Maidstone reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hilton Maidstone Kent
Hotel Style:
#1 Green Hotel in Maidstone
#3 Luxury Hotel in Maidstone
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