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Hilton Maidstone

Traveler (252)
Room & Suite (84)
Dining (35)

About

#13 of 17 hotels in Maidstone
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free Internet
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Paid Wifi
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Special Offer:Advance Purchase
Hotel deals

Location

Full view
40Car recommended
Grade: 40 out of 100
10Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,923Reviews
15Q+A
100Room tips
Traveler rating
  • 490
  • 659
  • 450
  • 197
  • 127
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  • English
Popular mentions
Had an afternoon tea with friends. Staff very friendly & helpful. The sandwiches were fresh & cakes were lovely. We had a really nice relaxing time. Used groupon voucher so very reasonable would recommend.
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Response from Jessica P, Personal Assistant to the General Manager at Hilton Maidstone
Responded 2 days ago
Dear 165julieannj Thank you for your review of our afternoon tea. I am pleased that you and your friends enjoyed your time with us and found the food lovely and our team friendly and helpful. I shall ensure that this is shared with the team and we look forward to welcoming you back in the future. Kind regards, Jessica Lawrence, PA to Leonardo Gagliano, General Manager
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Hotel's Favorite
My friend and I checked in to the hotel for one night as it was close to an event we were attending . We arrived early but were given our key card regardless. The room was large with two queen sized beds ,and was immaculately clean . The shower was powerful and hot and there
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Response from Jessica P, Personal Assistant to the General Manager at Hilton Maidstone
Responded Apr 15, 2019
Dear 905diana, Thank you for your review. I am pleased that you and your friend had an enjoyable stay with us and found our hotel room clean and comfortable, our breakfast excellent and our health club facilities good. It is also encouraging to read such positive comments about our team members and I shall ensure that this is shared with them. We look forward to welcoming you back in the future. Kind regards, Jessica Lawrence, PA to Leonardo Gagliano, General Manager
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This is one of the top 10 Hilton property experiences I’ve had in almost 50 countries of travel over many years. First we show up 3 hours early with two contiguous reservations for a total of 4 nights in a double bed room. We really wanted a King room and to not have to move
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Response from Jessica P, Personal Assistant to the General Manager at Hilton Maidstone
Responded 2 days ago
Dear timdl3110WX, Thank you for your review. I am pleased that you had such an enjoyable stay at our hotel and that our food selection was excellent and our rooms and facilities excellent as well. It is always encouraging to read such positive comments about our team and I shall ensure your kind words are shared with Elaine, Pratik and the rest of the team. Thank you very much for your recommendation and we look forward to welcoming you back in the future. Kind regards, Jessica Lawrence, PA to Leonardo Gagliano, General Manager
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I was there with my wife, in our wedding anniversary, it was really pleasure for us. Everything was amazing, excellent customer service, very clean, tidy and quiet room. Loved their facilities, especially swimming.
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Response from Jessica P, Personal Assistant to the General Manager at Hilton Maidstone
Responded 5 days ago
Dear Olivercook88, Thank you for your review. I am pleased that you and your wife had an excellent stay with us for your wedding anniversary. It is always encouraging to read such positive comments and I shall ensure that this is shared with our teams. We look forward to welcoming you back in the future. Kind regards, Jessica Lawrence, PA to Leonardo Gagliano, General Manager
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The hotel was ok but I was surprised to be informed on checking in that a £5 per night parking charge would be added to my account. This probably makes a lot of sense to the bean counters who decided to levy this charge but it only serves to alienate customers who, like me I
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Response from Jessica P, Personal Assistant to the General Manager at Hilton Maidstone
Responded 6 days ago
Dear Time2travelprods, Thank you for your review. I am sorry to read of the experience that you had at our hotel and that you were not happy for the additional car park charge. Please be assured that this decision was not taken lightly by our management team and was discussed at length. This charge is to help maintain the upkeep of the car park and the barrier that became a necessity due to the location of our hotel. Our management team has discussed including this in the price of the room but we do realise that not everyone drives, however, I shall share your feedback with them and this will be discussed further. Thank you for bringing this to our attention and I hope we will welcome you back in the future. Kind regards, Jessica Lawrence, PA to Leonardo Gagliano, General Manager
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PRICE RANGE
$89 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton maidstone hotel maidstonehilton international maidstonemaidstone hilton international
LOCATION
United KingdomEnglandMaidstone
NUMBER OF ROOMS
146
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