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Holiday Inn Milton Keynes Central

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500 Saxon Gate West, Milton Keynes MK9 2HQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (245)
Room & Suite (66)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Milton Keynes Central
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 38 hotels in Milton Keynes
Location
Cleanliness
Service
Value
The Holiday Inn Milton Keynes is a spacious, purpose built city centre hotel, offering 166 bedrooms all with high speed internet access and 10 meeting rooms. Xscape - the largest real snow indoor ski slope in Europe is just 10 minutes walk. Other local places of interest include Bletchley Park Station X,Silverstone home of the British Grand Prix, Theatre & intu indoor shopping centre The Centre: MK, making us an ideal base for the DVD Event in June.Spirit health club is available for guests and members, facilities include a fully equipped gym, steam room, male and female saunas and a heated indoor swimming pool.Holiday Inn Milton Keynes is the ideal base to explore Central England with both Oxford and Cambridge within an hours drive. The M1's junction 14 is 10 minutes from the hotel. Milton Keynes Central Rail Station is only a 10 minute walk from the hotel trains travelling between London and Milton Keynes everyday you can be in central London in as little as 10 minutes.
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Full view
Property amenities
Paid public parking on-site
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Dutch and 6 more
1144Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
Matt S wrote a review Jun 7
Southampton, United Kingdom500 contributions194 helpful votes
I’ve stayed here a few times during the covid pandemic on business. Always felt safe, and looked after. The service was always very good, as was the quality of the superior rooms. Very thankful for the staff there, and will continue to use in the future.
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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leicestraveller wrote a review May 2021
Leicester, United Kingdom96 contributions66 helpful votes
I must have stayed at this hotel 20 if not 30 or more over the last 10 or so years. I remember when it used to have the weird atrium area and I’ve stayed in pretty much every room- so I know how it’s changed over the years. The good points: the location is excellent if you want to do some shopping and eating out. Really central and everywhere is walkable. Also the atrium bar/lounge is really nice these days since it was refurbed a couple/few years ago. Very nice to sit and work in. The bad points: the staff have never really blown me away. Don’t get me wrong, there was one guy this weekend who clearly loves his job and is very good at it (Dave? In the bar...) but everyone else is so flat and uninspiring. The hotel is looking tired these days and is begging for the rooms to match the public areas. Our stay was one for getting some shopping done and having dinner away from home after many months of lockdowns! It wasn’t expensive at the hotel but even so I don’t feel we got value for money. We had to search for someone to order food and drink from constantly. We left after waiting (no exaggeration) 20 minutes for the bill after our lunch. I don’t know where the couple of staff members they had were going, but they weren’t front of house. When I said at checkout that service was really absent, she said “you should have come to reception”- I did! But I got bored of having to beg to spend money. We felt like a burden. Hotels (the bar/restaurant specifically) need to be a better experience than just staying at home in my view. And this hotel isn’t anywhere near as easy or as enjoyable as getting a bottle of wine in the fridge at home. And they have the audacity to give themselves a service charge! I had to ask for this to be taken off. I think this stay was our last at this hotel. It’s sad because it used to be so good- but it’s just totally uninspiring now and the staff are so poorly motivated/trained that it ruins the experience.
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Milton Keynes Central
Responded 2 weeks ago
Hi leicestraveller, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. While we are glad to know that you are a regular visitor to our hotel, I am sorry for the inconsistencies, particularly with the level of service you received, that occurred during your stay. We utilize all comments for improvement of our product and services and will continue to work towards the highest standards for our guests. Again, many thanks for the feedback and for staying with us. I hope that you will consider us again if your travels bring you back to our area. Have a wonderful day! Sincerely, Connie D Case Manager IHGService
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EODUK wrote a review May 2021
Gillingham, United Kingdom541 contributions195 helpful votes
I stay at this hotel on a regular basis due to its central location in MK. The public areas are modern and airy but I'm afraid the rooms are in need of and update decor is tired and worn. I hate the fact guests have to pay for parking I feel I'm being ripped off. Room service was available and the food was basic but OK, breakfast served to the room was decent and hot. I found the staff were very helpful and coping well with the restrictions imposed on their working day. After over 10 years of staying here I think next time I will try another venue.
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Date of stay: April 2021Trip type: Traveled on business
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Response from IHG Service, Owner at Holiday Inn Milton Keynes Central
Responded 4 weeks ago
Hi EODUK, Thank you for choosing our hotel for your recent travel to the area. We want to share the joys of travel with all. I'm sorry to hear about your dismay with the lack of free parking, and the condition of our hotel and rooms that affected your experience. I have shared your comments with the hotel management for their reference. I'm positive that they'll consider your review for future hotel improvements. I hope you would still consider us again and give us another chance to host you the next time you visit the area. Regards, Virgil N. Case Manager IHGService
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Kieran B wrote a review Dec 2020
1 contribution
Upon arrival I was greeted by a lovely lady called Maria. She was incredibly friendly and outlined what was open/closed in the hotel and the processes that the hotel has in place due to the covid restrictions. The room that I was put in was a nice size for us with a sofa, TV and heating. The view from the room overlooked a courtyard type area which was surprisingly quiet and I didn't have any issues due to noise. We had breakfast and dinner during the stay and everytime we were sat far away from other guests to maintain social distancing and everyone was wearing masks. Social distancing and face coverings could be observed throughout our stay at the hotel from both guests and staff and I felt safe and the situation was taken very seriously by the hotel. I would have liked to have used the facilities like the gym and pool but understand why that wasn't possible. I do think the hotel could use a bit of an upgrade in terms of aesthetics but it didn't take away anything from our stay.
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Date of stay: December 2020Trip type: Traveled as a couple
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james n wrote a review Oct 2020
London, United Kingdom78 contributions18 helpful votes
I booked two rooms at this hotel and booked two rooms which was fine all of us arrived in two cars upon arrival we were asked to put our reg numbers into a parking system which we did and paid for a nights parking. Now some months later I receive a parking fine for £170 although I paid for parking and was told it’s fine this will be the last time I’m using this chain of hotel as I’ve been lied to.
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Date of stay: July 2020Trip type: Traveled with family
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Response from IHG Service, Owner at Holiday Inn Milton Keynes Central
Responded Oct 22, 2020
Hi jamesn616, Thank you for your recent stay and for sharing your feedback. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. It is a disappointing setback that this was not reflective of your stay. I am sorry we missed the mark in ensuring the level of satisfaction and convenience every guest should expect from an IHG hotel. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. We always challenge ourselves to be better and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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PRICE RANGE
$64 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn milton keynes hotel milton keynes, milton keynes holiday inn
LOCATION
United KingdomEnglandBuckinghamshireMilton Keynes
NUMBER OF ROOMS
166
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Frequently Asked Questions about Holiday Inn Milton Keynes Central
Which popular attractions are close to Holiday Inn Milton Keynes Central?
Nearby attractions include Be At One Milton Keynes (0.2 miles), intu Milton Keynes (0.1 miles), and Church of Christ The Cornerstone (0.1 miles).
What are some of the property amenities at Holiday Inn Milton Keynes Central?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Milton Keynes Central?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Milton Keynes Central?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Milton Keynes Central?
Conveniently located restaurants include Melis Restaurant, Bistro Live MK, and Deroka Turkish Mediterranean Restaurant.
Are there opportunities to exercise at Holiday Inn Milton Keynes Central?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Milton Keynes Central located near the city center?
Yes, it is 0.07 miles away from the center of Milton Keynes.
Are any cleaning services offered at Holiday Inn Milton Keynes Central?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Milton Keynes Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Milton Keynes Central?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Holiday Inn Milton Keynes Central?
Many travelers enjoy visiting Bletchley Park (3.0 miles) and The Iron Trunk Aqueduct (3.8 miles).