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Holiday Inn Basingstoke

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Holiday Inn Basingstoke
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339 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Folkestone, United Kingdom
Reviewed 1 week ago NEW

This hotel was excellent - the staff went out of their way to help at all times and were very affable as well , every thing was clean, the room was very comfortable. The breakfast was good as was the evening meal albeit a bit over price and a very limited menu. my Lady who is a veggie found it...

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Helpful?
Thank Brian M
Lis1501, General Manager at Holiday Inn Basingstoke, responded to this review

Dear BrianM Thank you for your review. We are delighted you found the hotel to be excellent and th team very helpful and affable. I have noted your feedback about the menu and we are currently reviewing this. I hope you will come back again. If you don't see what you want on the menu, please do ask and, if...

Glasgow, Montana
Reviewed 1 week ago

I have stayed in the Holiday Inn Basingstoke every week since September 2016. I have always found the staff extremely friendly and very helpful. The restaurant is very good and has a good menu. The rooms are air conditioned and well laid out, access is great with car parks front and rear. There is a small supermarket in the petrol...

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Helpful?
Thank Robert T
Lis1501, General Manager at Holiday Inn Basingstoke, responded to this review

Dear Mr T Thank you for your review. It has been a pleasure to have you and your colleagues stay at the hotel. Really pleased we have delivered for you with both our service and facilities. We hope you will continue to come visit us for both work and pleasure. Kind Regards Lis H General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Booked this as we were going to dorset for two weeks an after a full 12 hours shift we wanted a pre holiday holiday! And continue our trip in the morning. Absolutely amazing stay...staff were very helpful an friendly! An the room service breakfast was Amazing! Kim and lisa

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Helpful?
Thank kimmyDonk
Lis1501, General Manager at Holiday Inn Basingstoke, responded to this review

Thank you Kim and Lisa So glad you had a great pre holiday holiday with us and you enjoyed an amazing and plentiful room service breakfast. Hopefully we will see you again on your next visit to the south coast Kindest Regards Lis H General Manager

Greystanes
Reviewed 3 weeks ago

I was pleasantly surprised by this hotel, warm welcome, only took a standard room as I was part of a group, but nice room, comfortable bed. TV controls took a bit of working out. Expensive bar, but staff were nice. Breakfast delicious. Would recommend as the price for one night plus breakfast for 2 was only £60. Very good value.

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Helpful?
Thank molly1164
Lis1501, General Manager at Holiday Inn Basingstoke, responded to this review

Dear "Molly1164" Thank you for your kind comments. I am pleased you and your group had a pleasantly surprising stay and found all the facilities you wanted int he room at great value. We hope you will come back soon for another weekend visit. Kind Regards Lis H General Manager

Reviewed 3 weeks ago

Incredible place with Incredible people Amazingstoke's best hotel! It should be a 5+ star hotel The service was superb all the staff are helpful and friendly. The rooms were clean fairly sized and very warm and comfortable also the amazing housekeeping staff made my my room nice and clean with a free snickers bar. The location is the best as...

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Helpful?
Thank Kalyan D
Southampton, United Kingdom
Reviewed 4 weeks ago

Very impressed. Greeted by lovely warm receptionist, Sarah, for whom nothing was too much trouble - she also remembered we'd been to a show and asked us if we had had a good time when we came to check out. Very clean room and fab breakfast - loved the pancake making machine!

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Helpful?
Thank Karen S
Lis1501, General Manager at Holiday Inn Basingstoke, responded to this review

Dear Karen S Thank you for your review. We are delighted to read your comments, especially Sarah. She is certainly an asset to the team. We hope to see you again soon for some more pancake making. Kind Regards Lis H General Manager

Newcastle upon Tyne, United Kingdom
Reviewed January 15, 2017

I stayed here for 3 nights Monday to Thursday - the reception staff welcomed me and had a very friendly manner. The check in process was easy and enjoyable. My room was clean and spacious. The evening meals were priced appropriately and were very tasty - the staff in the bar and restaurant were very friendly (great for a single...

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Helpful?
Thank MichelleMoss191
London, United Kingdom
Reviewed January 15, 2017 via mobile

I decided to book this hotel for 1 night before I head to London Heathrow to catch my flight due to its location. Situated near M3 and would take 30 minute drive to LHR, perfect! Parking is complimentary which is a plus. This hotel is exactly what you expect from Holiday Inns and most hotels in UK-bit dated but you...

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Helpful?
Thank FERNLOUIS
Haydock, United Kingdom
Reviewed January 11, 2017

Booked 1 night accommodation 6 months prior to travel. Made a mistake by booking a non refundable deposit. HOLIDAY INN took the money the day that the booking was made. Have to cancel the room due to having to cancel the cruise we were supposed to be going on. Customer services refused to refund the money or let me move...

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Helpful?
1Thank jinx2387caz
IHGService, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear jinx2387caz, Thank you for choosing the Holiday Inn Basingstoke and leaving feedback. I am sorry to hear that you had had a trouble with billing. Billing issues can only be dealt with directly with the hotel since they have access to all billing records. Nonetheless I have sent you a private message to get more information. Appreciate you for...

Hampshire, United Kingdom
Reviewed January 1, 2017 via mobile

Five couples stayed at the hotel for New Years Eve dinner-dance and stayed over. Not a single criticism of anything. Reception very welcoming and accommodating, food great, serving staff very friendly and efficient, music and DJ had something for everyone and got the tempo spot on, the room was very comfortable with all facilities we needed, breakfast was delicious ......

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Thank Peter_Ingamells
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Basingstoke is a modern hotel boasting air-conditioned bedrooms of which 4 are accessible. Located within easy access of the M3, M4, Basingstoke Town and Festival Place Shopping Centre, the Holiday Inn is ideal for both Business travellers and Leisure visitors. Business travellers will find the Holiday Inn Basingstoke located close to the business parks of Viables, Daneshill, and Chineham. ( Motorola, Sony, Huawei). We offer free car parking. Leisure visitors can find easy access to attractions in all directions. To the East are Legoland, Windsor, Thorpe Park and Ascot Racecourse. To the South are Jane Austen House, Winchester and Marwell Zoo. To the West is Newbury Racecourse and Stonehenge. In Basingstoke are the Anvil and Haymarket theatres and the aquadrome leisure complex to which we have complimentary passes. The Bar has a relaxing atmosphere in the evening especially after dining in the Restaurant which offers dishes from around the world. Our lounge provides the ideal location for informal daytime meetings. The Academy Conference and Training Centre has 6 air-conditioned suites with Wireless internet access the rooms can accommodate from 2-140 delegates. The hotel also offers a specialist events organiser to plan your function with a personalised touch. ... more   less 

Additional Information about Holiday Inn Basingstoke

Address: Grove Road, Basingstoke RG21 3EE, England
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range: $64 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Basingstoke 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Basingstoke Hotel Basingstoke
Basingstoke Holiday Inn
Holiday Inn Basingstoke Hampshire
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Basingstoke staff and other travelers.
2 questions
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Wrexham, United Kingdom

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Questions? Get answers from Holiday Inn Basingstoke staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms facing the car parks are quieter. To be fair, the rooms face the road have very little noise due to the double glazing.”
 of 5 bubbles 563robertt, 1 week ago | Read review
“All rooms are great”
 of 5 bubbles kalyand538, 3 weeks ago | Read review
“For dinner go to the restaurant, not to the bar”
 of 5 bubbles 246mayg, Dec 11, 2016 | Read review
“Don't bother staying at this hotel if there's a wedding on !”
 of 5 bubbles HertfordshireBella, Nov 18, 2016 | Read review
“Get a room on the back end outside away from road”
 of 5 bubbles 482martinr, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question