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Crowne Plaza London-Gatwick Airport

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Crowne Plaza London-Gatwick Airport
Crowne Plaza London-Gatwick Airport
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1,874 Reviews from our TripAdvisor Community

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Showing 1,836: English reviews
Corby northants uk
Reviewed 2 days ago NEW

We found the hotel , modern,clean,with plenty of seating at the bar. Breakfast same as most hotels with same selection of cold and hot food We had a suite which was amazing. But must take the time to mention Patrick at reception. Most personable and helpful young man. Nothing was to much trouble for him. A credit to the company....

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Helpful?
Thank Joan M
London, United Kingdom
Reviewed 2 days ago NEW

My experience of the Crowne Plaza was nothing special by far, for a start the bar and floor members in the dining area were very unresponsive and I waited nearly an hour for food, which wasn't even of a very good standard and arrived slightly cold for my liking. The reception staff were friendly, but I don't really have anything...

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Helpful?
1Thank meganbause
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent visit to the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that your dining experience did not meet with your expectations and you found the service to be slow. This is not the standard of service you would expect from the Crowne...

Holmfirth, United Kingdom
Reviewed 3 days ago NEW

I booked a double bed with sofa bed and was given a cramped single bed room, when I insisted on a change of room this was sorted out with a family room as the room type booked was not available. Dinner was very poor (as a result the second day we went out for dinner) I ordered grilled chicken with...

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Helpful?
1Thank LSwifty
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that your stay with us did not meet with your expectations and you found the food in the restaurant to be poor. I am unsure if you informed the Food and...

Horsham, United Kingdom
Reviewed 3 days ago NEWvia mobile

A hotel and party venue on the outskirts of Crawley/Gatwick. Plenty of parking, don't forget to let reception have your car registration though. Good size rooms and ease of access throughout the place. Very courteous and friendly staff. The bar is quite expensive, and the dance floor quite small for the size of the room. The disco was a good...

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Helpful?
1Thank Shirley E
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent visit with us at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the Hotel to be a great venue to hold your party and I was pleased that you and your party had a great night. We do...

Trowbridge, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is not a 4 star hotel. Whilst it is comfortable enough for one night before travelling, it lets itself down badly by poor maintenance of the rooms which are fairly shabby. The money all goes into the reception and dining areas although meals are not exactly cheap. The staff bend over backwards to give good service despite the poor...

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Helpful?
Thank prisbishop67
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that your stay with us did not meet with your expectations. The Hotel runs a continual maintenance program and we are always looking at areas that need attention. As you will...

Telford, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is a good solid airport hotel. Shuttle service is less frequent than other hotels (once every 30 mins) and it is a little further out than some. Cost £3 per person... Hotel is just what you w ound expect from the crowne plaza brand. This visit was a club room which was well appointed if a little difficult to...

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Helpful?
Thank Andy810
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you enjoyed your stay with us and that we met with your expectations. I was sorry to read that you found your club room to be difficult to find. Please...

Billericay
Reviewed 4 days ago NEW

We had a very comfortable night stay before flying from Gatwick. Our room appeared to have been recently refurbished, the bed was very comfortable and we slept well. Breakfast was adequate and dinner the previously night was expensive for a very average meal in a chilly restaurant. It is money grabbing to charge £10 to park your car overnight. It...

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1Thank BillericayEngland
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that you were not aware that the Car Park is chargeable at £10 for overnight car parking and that you found your meal in the restaurant to be expensive and average....

Broadstairs, United Kingdom
Reviewed 5 days ago NEW

We booked this hotel as part of a Hotel Parking option through APH and only stayed one night. It is a pretty impressive new hotel from the outside and we were not disappointed when we went inside. The rooms were pretty compact but more than adequate for what we wanted. They were clean and well presented and the atmosphere in...

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Helpful?
Thank bluemoosey
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the Hotel to be impressive and you found your room to be clean and well presented. We are very lucky to be centrally located to a number of...

Bury St. Edmunds, United Kingdom
Reviewed 1 week ago via mobile

We stayed for 1 night before a flight to France. We had a double room with a baby cot requested. The cot was installed for our arrival. The room was clean, bed comfortable and TV on the wall. We didn't have breakfast but arrived late and the bar looked great. Good atmosphere (football was on). We didn't hear any noise...

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Helpful?
Thank Danielle E
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable and relaxing stay with us before your flight the next day. We do pride ourselves on our high standards of service and I was delighted that...

UK
Reviewed 1 week ago

After 8 hours crossing the Atlantic, clearing the airport and collecting the car we were not in any state to drive 350 miles to our home so we booked in to the Crown Plaza Crawley. Check in was smooth with a very friendly staff. Our room was clean, comfortable and quiet. Heating worked well and after a few weeks in...

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Helpful?
Thank JeffNB
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read you r wonderful review and I was pleased that you had an enjoyable stay and comfortable stay with us. We do pride ourselves on our high standards of service and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 

Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $66 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Booking.com, Priceline, Expedia, Hotels.com, Odigeo, IHG and Travelocity so you can book your Crowne Plaza London-Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
#14 Family Hotel in Crawley
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza London-Gatwick Airport staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“From what I understand they are all good.”
 of 5 bubbles joanm490, 2 days ago | Read review
“Book a different hotel”
 of 5 bubbles LSwifty, 3 days ago | Read review
“The 800 series were very nice”
 of 5 bubbles JeffNB, 1 week ago | Read review
“Check room facilitates”
 of 5 bubbles patron2929, 1 week ago | Read review
“Book somewhere else”
 of 5 bubbles Smartlady2014, 2 weeks ago | Read review
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