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Crowne Plaza London-Gatwick Airport

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Crowne Plaza London-Gatwick Airport
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1,710 Reviews from our TripAdvisor Community

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Showing 1,677: English reviews
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

rooms are furnishing excellent, the lobby, bar and complementary area are always crowded check in stuff are always smiling on your face, smoking not allowed in the hotel they will charge you 500 pound if they see you smoking.

Helpful?
Thank muhammad Bawjee... A
A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed in the Crowne Plaza before catching an early flight. Beds were comfortable, staff helpful but the parking was absolutely dreadful!! Rooms were clean and tidy. One thing that always annoys me slightly, particularly because I'm tall and have a back problem, is the shower. A walk-in shower would make this hotel perfect.

Helpful?
Thank A TripAdvisor Member
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you stay with us met with all your expectations apart from the Shower. The Hotel does have walk in showers, please do ask when making your reservation and we will... More 

Bourne, United Kingdom
Level Contributor
74 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For the purpose of my review bias, for the last 13 years I have stayed approximately 40-60 nights a year in the Intercontinental / Crowne Plaza Holiday Inn Group chain.  Date of this stay 13th July 2016 this is my first stay Room 654 My ongoing experience of the hotel is as follows: 1) Arrival was straightforward using the Sat... More 

Helpful?
Thank theresaheadinit
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to feedback your comments following you recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted that you had a very enjoyable stay with us and I enjoyed reading your very detailed review on the Hotel. I was pleased that your first stay was so enjoyable and that you... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is an excellent place to stop over night before a flight...comfortable and spacious food was excellent...prices are typical for airport area hotels. Stayed as part of hotel car park and airport longe package which is excellent value for money. Would recommend and use again.

Helpful?
Thank Ian B
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the Hotel an excellent stop over the night before your flight and that you found the parking package you had booked excellent value for money. We shall look... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here before flying from Gatwick the following day. The greeting we received was warm and welcoming and we were checked in quickly. Room was quite small especially with 2 large suitcases but we managed as we were only staying 1 night. Beds were comfortable and the room had air con so it was comfortable to sleep in. The... More 

Helpful?
Thank Ryan B
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to feedback your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay with us and that you were welcomed by the reception team and checked in efficiently. I was pleased to read that you found the room... More 

UK
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night and left our car whilst we were on holiday as part of their stay and park deal. Check in was a little slow due to the in-rush of people but they put more staff on the front desk to cut through the backlog. Dinner in the bar was reasonable. Service was excellent. The printers... More 

Helpful?
Thank Ian J
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay with us and that the room allocated to you exceeded your expectations. If you require the mini bar to be stocked then pleased do advise... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a lovely weekend. The staff were kind, receptive and very accommodating. A very clean hotel all round. The food was good but the custard portions could be much better. The board room facilities were provided accompanied by music facilities and water. I would definitely choose to come back

Helpful?
Thank 1cor2v9
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had a very enjoyable stay with us and found all the staff to be kind, receptive and very accommodating. We do pride ourselves in our high standards of service... More 

Gloucestershire
Level Contributor
318 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've just stayed at this hotel for 4 nights whilst working close by. The club room I had was extremely comfortable with plenty of space to unpack properly, a good size bathroom with complimentary toiletries and a great desk to work from. The room was extremely quiet considering it was close to a busy road so I slept very well,... More 

Helpful?
Thank No1Scribbler
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to feedback your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you enjoyed your club bedroom experience and found the room to be very quiet and with all the amenities to make for a comfortable stay. I will certainly pass on... More 

Towcester, United Kingdom
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took longer to get to the airport than I expected. The "shuttle" runs every 45 minutes and cost £6 for two. A taxi cost £10 and arrived in 3 minutes. The hotel was generally clean and spacious (by British standards at least). The bathroom was spotless and large. Our sense was that the menu in the food in the bar... More 

Helpful?
Thank Returner236
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay with us and found the Hotel to be generally clean and spacious and the same with the bathroom in the room allocated to you. I... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Very disappointed in our stay at Crowne Plaza Crawley. Found the staff extremely rude and unhelpful. Breakfast served until 10:30am. We arrived down for breakfast at 9:30 and was greeted by a staff member who mocked us by saying "you'll be lucky if there's anything left but go for it" which wasn't said in a jokey manner. Food was extremely... More 

Helpful?
Thank SwiftieKat
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to feedback your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that you were left disappointed with your overnight stay. I would like to discuss your stay with you in more detail and invite you to contact me directly on 01293 608608... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 

Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $80 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
#14 Family Hotel in Crawley
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