We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ibis London Gatwick Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Ibis London Gatwick Airport
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,977 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,731: English reviews
Lincoln, United Kingdom
Reviewed yesterday NEW

Functional. Friendly, good breakfast. Restaurant at hotel. Room spotless and albeit not huge, all the usual facilities. Located near to several other eateries. Good value. Located near to airport and main arterial road network.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Robbie553
Reviewed 4 days ago NEWvia mobile

Found the Ibis very basic, but for £40 you get what you pay for. So I would say it is good value for money. For a place to sleep before an early flight it was sufficient for our needs. Room did smell a bit stale, like old cigarette smoke. Shower door made a large cracking noise when opened and closed,...

 Report
Helpful?
Thank Julie C
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

Marseillan, France
Reviewed 1 week ago

Modest, clean, inexpensive. Lovely staff. As a stop over, the night before a flight, I would suggest this is just about perfect. The only oddity was, having pre-paid for the room, I could not open an account for drinks and food etc. Not such a big problem, but there we go....

 Report
Helpful?
Thank RichardKemm
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future travel plans. Kind regards, Sam White, General Manager

Reviewed 1 week ago

Very good hotel. The shuttle bus was cheap both there and back. The reception was very efficient and the room a good size. The breakfast next morning was a continental one and very good value. I would recommend this hotel to anyone

 Report
Helpful?
Thank Pam W
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White, General Manager

Malaga, Spain
Reviewed 1 week ago

Price and location is very good while waiting for a flight. It takes less than 10 min to get into south terminal by shuttle (3 pounds). Check-in was fast but did not feel welcome. Staff member was poorly trained and i was given the wrong breakfast time and shuttle information. The staff member in the bar even looked annoyed when...

 Report
Helpful?
Thank Fran S
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager

Reviewed 2 weeks ago

Conveniently situated near to the airport Carparks and with easy secure on site parking Clean and comfortable rooms with good shower and bathroom facilitys, good stock of beverage in room ,if you require an early breakfast or evening meal this is well catered for ,internet available in lobby and free WiFi in rooms

 Report
Helpful?
Thank Brian P
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon. Kind regards, Sam White, General Manager

Southport, United Kingdom
Reviewed 2 weeks ago

I have used this hotel before but never eaten there. Was not impressed with food and quite expensive but everything else was fine. Ideal for Gatwick Airport. Rooms were good and hotel not noisy like some airport hotels.

 Report
Helpful?
Thank 686Maria567
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager

Leyland, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here as an overnight transit. Well situated for getting around and accessible either by shuttle bus or taxi. The room was comfortable and extremely well priced. Every single member of staff was courteous, helpful and able to answer any question you asked. Would definitely go back when transiting through Gatwick.

 Report
Helpful?
Thank dk6ixxty5ive
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Sam White, General Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago

The Bad: One atrocious staff member who manages customer phone queries by repeating the same thing even louder over the top of the customer when queried on unclear information on Ibis website, and speaking faster when asked to slow as I couldnt understand her accent, then hanging up. Lack of details regarding airport bus on website - timings, location of...

 Report
Helpful?
Thank happy_lost
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points you’ve raised personally, and in the meantime, I hope we can welcome you back to the ibis London Gatwick Airport very soon. Kind regards, Sam White, General Manager

Cheltenham, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is on the Gatwick Airport shuttle coach and just over a mile away. Our visit was very smooth in all ways and very good value and reasonable quality. It was also nicely and surprisingly quiet for all our evening, night and morning stay. Recommended.

 Report
Helpful?
Thank Prtomkins
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon. Kind regards, Sam White, General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

187 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (157)
Viewed
Room/Suite (54)
Viewed
View from Room (11)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (9)
Viewed
Dining (13)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (6)
Viewed
Dining (12)
Viewed
Room/Suite (7)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Crawley hotels
1.8 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
1.7 mi away
BLOC Hotel Gatwick Airport
0.3 mi away
Premier Inn London Gatwick Airport (Manor Royal) Hotel
Show Prices
Show Prices
Show Prices
1.7 mi away
Arora Hotel Gatwick / Crawley
1.7 mi away
Hampton by Hilton London Gatwick Airport
1.7 mi away
Sofitel London Gatwick
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 

Additional Information about Ibis London Gatwick Airport

Address: London Road | County Oak, Crawley RH10 9GY, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $35 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Orbitz, Hotels.com and Travelocity so you can book your Ibis London Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Ibis London Gatwick Airport staff and other travelers.
39 questions
Ask a question

See all questions (39)

Questions? Get answers from Ibis London Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a quiet room”
 of 5 bubbles , 1 week ago | Read review
“Quiet rooms at the back of the hotel”
 of 5 bubbles Jan076, Dec 13, 2016 | Read review
“Away from lifts”
 of 5 bubbles GaryH_UK, Dec 7, 2016 | Read review
“Away from lifts”
 of 5 bubbles loul97, Nov 25, 2016 | Read review
“go somewhere else”
 of 5 bubbles roscoj777, Nov 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay