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Ibis London Gatwick Airport

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Ibis London Gatwick Airport
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1,939 Reviews from our TripAdvisor Community

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Showing 1,697: English reviews
Exeter, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Stayed 9/11/16 great sleep quiet very clean good bar breakfast had continental due to 4am wake up stay all over Europe in ibises cheep great value stayed here twice staff friendly and happy to help back soon

Helpful?
Thank loul97
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Sam White, General Manager More 

uKhahlamba-Drakensberg Park, South Africa
1 review
Reviewed 1 week ago

I stay at the ibis at Heathrow airport and Gatwick approximately 3 times a month. The staff are always lovely ( as they were on this particular stay) but one night of the 3 that I was there just last week I got no sleep. I can only describe the noise as a riot. Apparently a school trip. I called... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank sarahlE7366PU
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate... More 

Jersey, United Kingdom
1 review
Reviewed 1 week ago

Excellent value for money hotel, 5 minutes from airport, clean, well-presented rooms, friendly staff, good food and selection of drinks, available throughout the day. I use this hotel 3 - 4 times a year and have been using it for over 10 years to date. Highly recommended!

Review collected in partnership with Accorhotels.com

Helpful?
Thank M7007SWstevenb
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager More 

King's Lynn
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Booked this hotel through Holiday extras, we went for an overnight stay package with airport parking at Gatwick (Purple Parking) with Ibis Hotel. Very pleasant, quiet room on 4th floor at rear gave a peaceful night before early morning flight. Nice reception staff. Only one and a quarter miles approximately from Ibis to Purple Parking so ideal. Ibis restaurant looked... More 

Helpful?
1 Thank Scalliwags
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White, General Manager More 

Fairlight, United Kingdom
Level Contributor
255 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
Reviewed 2 weeks ago

Stayed here for one night good easy to find location on the A23 parking was charged as an extra which was approx 18% of the room charge the room was clean and tidy the down side being no aircon working in the room during winter :( the h=had to open the winter for my liking making the room quite noisy... More 

Helpful?
1 Thank FairlightW
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

too many aspects of failure to mention them all, however, staff are too busy chatting to advise of anything....basically zombies in uniform. don't stay here, there are plenty of options around crawley that are way better. the family room is a jammed single room, just a big walk in wardrobe. breakfast is rubbish, powdered eggs, nothing fresh....at 10 quid a... More 

Helpful?
1 Thank Rosco J
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate... More 

channel islands
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

Stayed between flights, perfectly acceptable room, nice bed, good breakfast, what more could we want, shuttle bus between hotel and terminal , very relaxed stay over. Wish I'd found this place earlier, was great value.

Helpful?
Thank muttley001
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Berne
Level Contributor
157 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 weeks ago via mobile

This is a typical Ibis - rooms perhaps on the small size, but adequate. The bar/restaurant is also good and adequate. The advertised airport shuttle only goes infrequently in the morning and evening, but the local #100 bus is excellent (and cheaper). The hotel is remote, but at Gatwick they all are, and there is a Tesco Express within five... More 

Helpful?
Thank HectorFromBerne
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 

Additional Information about Ibis London Gatwick Airport

Address: London Road | County Oak, Crawley RH10 9GY, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $36 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Reservation Options:
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
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Questions & Answers

Here's what travelers have asked, with answers from Ibis London Gatwick Airport staff and other travelers.
34 questions
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Questions? Get answers from Ibis London Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from lifts”
 of 5 bubbles loul97, 1 week ago | Read review
“go somewhere else”
 of 5 bubbles roscoj777, 2 weeks ago | Read review
“Shuttle bus to and from airport means that catching the train towards London is quick and easy.”
 of 5 bubbles joank203, Oct 26, 2016 | Read review
“A room at the back if you plan to sleep”
 of 5 bubbles 297leannes, Oct 5, 2016 | Read review
“Avoid rooms near the lifts on the 5th floor”
 of 5 bubbles robsaw, Sep 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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