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Arora Hotel Gatwick / Crawley

Agoda.com$48*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Arora Hotel Gatwick \/ Crawley
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2,095 Reviews from our TripAdvisor Community

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There are newer reviews for Arora Hotel Gatwick / Crawley
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Showing 2,005: English reviews
Suffolk, England
Reviewed October 13, 2015 via mobile

Booked to stay for one night with parking for 3 days. Check and out was very smooth and the room was clean and of a good size. To be honest it was perfect for what we wanted, however there was one big issue..... The hotel transfers at £3.50 each, they told us it now only runs from 6.00am to 16.30pm...

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Helpful?
Thank Robbo1965
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking your time to share your experience with us on Tripadvisor. We are delighted to read that you found the rooms clean and of a good size and perfect for your needs. In regards to our hotel shuttle please note that as advertised on our website, the shuttle service has an additional cost and is...

Reviewed October 12, 2015 via mobile

Location: close to Gatwick Airport, pleasant walk to the train station, shops, restaurants and parks. Average hotel and staff. The room and bathroom (with bathtub) is clean and pleasant but internet is temperamental. PS. Staff declined to store my frozen items in the freezer but there is a cooler I the room.

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Helpful?
Thank Misheeee
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us as your feedback enables us to continually review our service delivery and standards and makes necessary improvement whenever possible. Please note that we are currently working on the internet speed in order to avoid any similar situation to happen in the future. Be aware that food...

Harrow, United Kingdom
Reviewed October 10, 2015

Stayed at Arora Crawley before flying out from Gatwick. Was pleasantly surprised with how modern and spacious this hotel is. The staff were welcoming. We had a room on the 5th floor which was comfortable and had the added benefit of having a bath and a shower. The bed was comfortable and room was lovely. We ate at the Grill...

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Helpful?
1Thank Sapness
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, We are delighted to hear about your experience with us. Your observation on the food and staff welcoming recognizes their consistent hard work. We will definitely share your comments with our team. Please note that the tray charges for the room-service are in line with the hotels in the Gatwick area and this is a charge for the...

East Sussex, United Kingdom
Reviewed October 9, 2015

stayed at the Aurora Crawley/Gatwick. initially thought we were too far from Gatwick, but the hotel was first class, its facilities and extremely pleasant staff were excellent and the courtesy coach the following morning arrived on time with yet another extremely pleasant and helpful driver. would certainly recommend this hotel and will stay there again when we have an early...

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Helpful?
2Thank Canny54
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, We thank you for posting your feedback about your experience at the Arora Gatwick Crawley Hotel. We are glad to read that your overall experience was satisfactory and that you found our hotel first class with pleasant staff. Your comments will be passed on to our team members which will serve as an encouragement to keep delivering the...

Reviewed October 9, 2015 via mobile

+ Spacious and very clean rooms. The bathroom is well maintained. Bed is divine and selection of pillow is great. Location of the hotel is great with the mall and supermarket around the corner. The pub attached to the hotel is great on game day. The gym is in good condition and pretty complete. - Breakfast is shocking, the "hot"...

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Helpful?
Thank Mr_piko
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking the time to share your experience with Arora Hotel Gatwick Crawley as your feedback enables us to continually review our service delivery and standards. We are truly sorry to learn that you had experienced the above mentioned with our Restaurant whilst staying at our Hotel. Please contact our Food and Beverage Manager on BrunoGoncalves@arorainternational.com...

Crawley, United Kingdom
Reviewed October 6, 2015 via mobile

A good hotel in heart of Crawley Town Centre with shops just a short walk away. Friendly and helpful staff. Used this hotel a couple of times during said month. Had issues with key coding failures on 2nd visit mind to access room, but all in all a good place to stay.

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Helpful?
1Thank jezpersaud
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you very much for sharing your words with us in Tripadvisor. I am glad to read that you found our Hotel good with friendly and helpful staff. In regards to the key cards, please note that we are currently working on this as a matter of urgency, in order to avoid similar issues to happen in the...

Reviewed October 6, 2015 via mobile

Great to see Bruno is still running this hotel to a superb standard and all staff extremely friendly and helpful. As before (last year) parking was very straight forward and checkin swift and friendly. Room impeccable with all the finishing touches of a fine quality hotel. I can't recommend this hotel enough. But the fact that we continue to use...

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Helpful?
1Thank holidaylover1711
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, It is with great pleasure that we read your review. Thank you very much for your personal words. I am delighted to hear that you found my team still extremely friendly and helpful and that the check-in was swift. I will pass your words to the team as they serve as an encouragement to keep delivering the excellent...

Atlanta, Georgia
Reviewed October 5, 2015

Enjoyed access to restaurants within walking distance and small store in hotel provided 3L of water for 5 pounds. Didn't like the separate wifi logons needed to enable my laptop and cell phone or slow speed of internet. Could have upgraded for a fee. I'll think about doing that next time.

Review collected in partnership with this hotel
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Helpful?
Thank dalea579
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you very much for sharing your words with us. Please note that the shop in the hotel is managed by a different company and not from the Arora Hotel Gatwick Crawley. In regards to the internet multiple device connections, please be advised that you need to contact our reception in order to get a code for any...

Swindon, United Kingdom
Reviewed October 5, 2015

We are regulars at the Arora and we still like it here :) as usual, the hotel is spotless and the staff are friendly. It would be nice if they recognised regulars more, little things like not having to fill in a form every time you check in, would be nice if they just said welcome back, has any details...

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Helpful?
4Thank Wendy T
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you very much for taking a minute of your time to share your comments with us. We are delighted to read that you found our hotel spotless our staff friendly and our service remarkable and efficient. We will pass your words with our team as they serve as an encouragement to keep delivering the excellent service that...

Colchester, United Kingdom
Reviewed October 5, 2015

We stayed overnight prior to catching a flight out of Gatwick, would be difficult to fault our stay in anyway, totally clean, very professional staff on Recept, it does have the feel of a quality hotel

Review collected in partnership with this hotel
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Helpful?
1Thank SteveSpur61
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are delighted to read that you found our hotel very clean and that you found our Reception staff very professional. We will pass your comments to our team in order for them to have their hard and professional work recognized by our guests. We look forward to...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $68 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Arora International Gatwick Crawley
Hotel Style:
#2 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#8 Family Hotel in Crawley
#11 Business Hotel in Crawley
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Questions & Answers

Here's what travelers have asked, with answers from Arora Hotel Gatwick / Crawley staff and other travelers.
18 questions
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Questions? Get answers from Arora Hotel Gatwick / Crawley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check they dont take two payments from your bank”
junerevell58, 1 week ago | Read review
“mall which is very close by.”
siri0ne, 1 week ago | Read review
“.i wouldnt think any of the rooms were of lesser quality.stewardesses and pilots frequent this hotel.very up market”
jw04jani, 1 week ago | Read review
“Facing front, overlooking fountain was a bit noisy with tour buses arriving but with window closed it was nice and quiet.”
Z898ZPcarolw, 2 weeks ago | Read review
“Family rooms are huge !”
rick_carnall, 2 weeks ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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