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Arora Hotel Gatwick / Crawley

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Arora Hotel Gatwick \/ Crawley
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1,943 Reviews from our TripAdvisor Community

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Showing 1,868: English reviews
England, United Kingdom
Reviewed yesterday NEWvia mobile

I have stayed in this hotel twice whilst visiting family. The rooms are clean and comfortable. Staff are pleasant and helpful. Parking was good and the Cafe food very good. It's very near to all amenities. I would stay again no problem

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Helpful?
1Thank Rita K
bedfordshire
Reviewed 2 days ago NEW

Myself and my wife stayed at the Arora for 2 nights (Friday and Saturday) they had a good deal on their website and we book a superior queen room. We had a very warm and friendly greeting from the young lady on reception and took the extremely fast lift to the 2nd floor. Very impressed with the room, very comfortable...

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Helpful?
Thank BeulahBedfordshire
Dovercourt, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here the night before our flight out of Gatwick the next morning as part of a Park and Fly package. It was New Year's Eve so I was a bit worried about noise as we had an early start. Unfortunately there were a group of Irish revellers with no consideration for others who stood outside shouting at each...

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Helpful?
Thank Kevin B
Wolverhampton, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed here for 3 nights in January with work. I had a nice clean room which was spacious. I found my bedroom really hot, the air conditioning was automatically set to 21 degrees, obviously you could alter it but when you left the room it re-set back to 21degrees- which was way to hot! The air conditioning was very...

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Thank StewClur
Crawley, United Kingdom
Reviewed 1 week ago NEW

We've spent Christmas day at the Arora every year for 10 years now. We keep thinking we should try somewhere else, but the standard never slips and it's truly a wonderful day. The food on offer is out of this world with enough choice to keep all of the more fussy family members happy. The staff are an absolute delight....

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Helpful?
Thank Mat_C_6138
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for reviewing our hotel following your most recent stay with us. I would like to thank you for showing your continuous loyalty by choosing to spend your Christmas with us for the past 10 years. We are indeed lucky to have a very strong Kitchen & Front Of House team who are always looking to...

Reviewed 1 week ago

This is a beautiful hotel with great service. It located right next to a train station that will take you to the main station in London, England. The breakfast buffet (not free but discounted it you by when you check in) was a delight. Breakfast items to fit the English setting pus fresh fruit, meats and much much more. The...

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Helpful?
1Thank Don M
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for the taking the time to review our hotel following your recent stay. I am delighted to read you thoroughly enjoyed your stay and found our room, breakfast facilities to your liking. Indeed our location is very popular as we are centrally located with in Crawley town and we are only a few minutes walk...

Reviewed 1 week ago via mobile

I visit arora gym in Crawley about once a week and always enjoy my time in their spa/ gym. Relaxed atmosphere, clean sauna and steam room , very friendly and professional staff. I'm usually there when Roland is working as he's very helpful and always gives me a good advice on how to do my work outs and how to...

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Helpful?
2Thank Maria T
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear valued Guest , Thank you for sharing your experience on Trip Advisor with the trip advisor community following your weekly visit to our gym. I am very proud to read how you always enjoy your time in our relaxed atmosphere Health Club. I am also delighted that you find our staff to be very friendly and professional specially Roland...

London, United Kingdom
Reviewed 1 week ago via mobile

We booked this through an agent and found that the price we'd been charged for our two night stay was a lot more than advertised. Breakfast was £17 and certainly not worth it. One night we wanted room service but the little man on the end of the phone was so rude and unpleasant that we didn't bother. He demanded...

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Helpful?
1Thank Chris B
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking the time to raise your concern as your feedback enables us to continually review our service delivery and standards and makes necessary improvement whenever possible. First and foremost please accept my apologies as I was disappointed to read that your experience on your last visit did not meet your expectations. I was absolutely horrified...

Milton Keynes, United Kingdom
Reviewed 1 week ago

We stayed one night before travelling & parked our car there for the duration of our holiday. We found the hotel to be spotlessly clean & the rooms to be very comfortable. We stayed for a second night on our return from holiday & were upgraded for free. The premier rooms are exactly the same as the superior ones but...

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Helpful?
Thank Thomsgran
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking the time to give your feedback following your recent stay with us. We are fortunate to be able to have a large onsite underground car park, being safe and secure enabling us to offer parking packages and I am glad to read that this was suitable for you as well as useful. I am...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Booked this hotel through Expedia and got a very good deal Stayed 1 night and it was very good! Hotel run a shuttle bus, but times can be a bit erratic. However they will arrange a taxi to come and pick you up from Gatwick airport (reasonably priced - £11) Fast and straightforward check-in. Good security, as you cannot operate...

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Helpful?
Thank wmcdowall
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear guest, Thank you for leaving your comments for the Trip Advisor community regarding your stay with us recently. I am glad to read that you enjoyed your stay with us and were able to feel safe throughout your stay. However, I am disappointed to read that there were a few points regarding the room facilities that were not up...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $71 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Arora International Gatwick Crawley
Hotel Style:
#2 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#8 Family Hotel in Crawley
#11 Business Hotel in Crawley
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Questions & Answers

Here's what travelers have asked, with answers from Arora Hotel Gatwick / Crawley staff and other travelers.
11 questions
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Questions? Get answers from Arora Hotel Gatwick / Crawley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we stayed in room 215, overlooks the fountain near the entrance.”
 of 5 bubbles BeulahBedfordshire, 2 days ago | Read review
“Ask for a room away from the station for peace & quiet”
 of 5 bubbles Thomsgran, 1 week ago | Read review
“Away from railway”
 of 5 bubbles CGT21, Nov 15, 2016 | Read review
“There is a train that runs by some rooms, ask to stay on the side of the fountain.”
 of 5 bubbles freedomandleela, Nov 14, 2016 | Read review
“I believe any of them are good ..”
 of 5 bubbles mindya_11, Oct 23, 2016 | Read review
5 of 5
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