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Arora Hotel Gatwick / Crawley

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Southgate Avenue, Crawley RH10 6LW England
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Update from hotel: This property is temporarily closed until 07/03/2020.
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Hotel direct offer!Onsite Park
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$86
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$106
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Traveler (642)
Room & Suite (328)
Videos (1)
Certificate of Excellence

About

#1 of 29 hotels in Crawley
Location
Cleanliness
Service
Value
Certificate of Excellence
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Shuttle bus service
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Rate:Onsite Park
3,504Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
Had a buffet breakfast at the grill restaurant while staying there for a night, had a plessure to meet Bart at reception and at the restaurant, also cheerful Maria at the restaurant. Maria and Bart were just amazing, helpful and proffesional staff, good job.
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Hotel's Favorite
I am staying at the hotel for a works training trip and I have been overwhelmed with how helpful the staff have been accommodating some requirements I had for my stay, I will definitely be recommending this hotel to any of my friends and family, great customer service goes a long way for me and the Arora has it in abundance.
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Response from Harish S, General Manager at Arora Hotel Gatwick / Crawley
Responded Nov 6, 2019
Dear Guest, Thank you for your fabulous review after your stay with us. I am pleased to read that you enjoyed your stay throughout your visit to the Arora Gatwick, we pride ourselves on providing excellent customer service. We have passed on your kind compliments to our team and especially Darren, which will continue to inspire and motivate us to deliver exceptional customer service. We look forward to seeing you again soon. Kind regards, Harish Sunassy General Manager
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Upon my stay here, the name Raji was already known amongst my other colleagues. Raji bridges the gap between himself and customers and makes it seamless. Nothing but praise for him, he holds up the highest standard of customer service and does it with a smile and heart. The next morning I was greeted by Masha and Raji near the breakfast bar with smiles and welcome body language. They sparked conversation and made my morning a beautiful one. Masha is very approachable and even gave praise to her other colleagues selflessly. I hope to cross paths again Raji and Masha
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Response from Harish S, General Manager at Arora Hotel Gatwick / Crawley
Responded Mar 16, 2020
Dear Guest, Thank you for your remarkable review. I so much agree that it is always the people that make the difference, and I am honoured and proud to have such a passionate and professional team here at Arora Gatwick/Crawley Hotel. They are not here to provide only "service" - but they truly care and I am so pleased it shows so much! Your feedback will be shared with the team in particular with Raji and Marija. We hope to have the pleasure to see you again very soon. Kind regards, Harish Sunassy General Manager
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Been staying in this hotel for more than 2 days with my family I really enjoyed the stay.. particularly with Chandu who works in room service in evening and in the palm deli.. he makes the best coffee by far thank you for looking g after my family will visit again.
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Response from Harish S, General Manager at Arora Hotel Gatwick / Crawley
Responded Mar 16, 2020
Dear Guest, Thank you for sharing your fabulous feedback with the tripadvisor community. I am thrilled to read that you experienced one of Chandu’s amazing coffees under our palm trees, next to the waterfall. All of our team go above and beyond the call of duty for our guests and customers; best example is Chandu, who is our shining star. I will share your compliments with him and the rest of the team. We look forward to your next visit. Kind regards, Harish Sunassy General Manager
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Hotel, above average. Meaning very nice but my room was ever so slightly tired around the edges, but completely comfortable and spotlessly clean. Small note! My room faced the railway line so could be slightly noticeable around the early morning, but nothing bothering. A nod to the staff though, very polite and helpful, especially the front desk supervisor ladies i dealt with. Excellent service
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Response from Harish S, General Manager at Arora Hotel Gatwick / Crawley
Responded Mar 16, 2020
Dear Guest, Thank you for sharing your fantastic review on TripAdvisor. We pride ourselves in providing a 5 star service and I am thrilled you experienced this. It is a pleasure to read how pleased you were with your stay. I am very glad that you enjoyed the quality of the service provided by our team and to read you are planning to visiting again. Your compliments will be passed on to the reception tean. We look forward to welcome you back in the near future. Kind regards, Harish Sunassy General Manager
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Previous
PRICE RANGE
$82 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arora international gatwick crawley
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
432
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Frequently Asked Questions about Arora Hotel Gatwick / Crawley
Which popular attractions are close to Arora Hotel Gatwick / Crawley?
Nearby attractions include Crawley Memorial Gardens (0.2 miles), County Mall Shopping Centre (0.1 miles), and Gala Bingo Crawley (0.3 miles).
What are some of the property amenities at Arora Hotel Gatwick / Crawley?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Arora Hotel Gatwick / Crawley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Arora Hotel Gatwick / Crawley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arora Hotel Gatwick / Crawley?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Arora Hotel Gatwick / Crawley?
Conveniently located restaurants include Taormina, Southgate Fish and Chips, and Railway.
Are there opportunities to exercise at Arora Hotel Gatwick / Crawley?
Yes, guests have access to a fitness center during their stay.
Does Arora Hotel Gatwick / Crawley have an airport shuttle?
Yes, Arora Hotel Gatwick / Crawley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Arora Hotel Gatwick / Crawley located near the city center?
Yes, it is 0.4 miles away from the center of Crawley.
Are any cleaning services offered at Arora Hotel Gatwick / Crawley?
Yes, dry cleaning and laundry service are offered to guests.
Does Arora Hotel Gatwick / Crawley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.