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Sofitel London Gatwick Hotel

Traveler (1226)
Room & Suite (450)
Video (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Four-star luxury hotel, uniquely attached to Gatwick Airport terminal, Sofitel London Gatwick boasts 3 restaurants & 2 bars to dine in including Club Lounge on the 8th floor with runway views. The hotel offers 8, 15 or 21 day parking packages with onsite parking. 11 extensive meeting and event rooms. The hotel is 30 minutes from central London on train and all its attractions.
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Property amenities
Restaurant
Room service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Park, Stay & Fly
Hotel deals

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
43Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
9,641Reviews
169Q+A
100Room tips
Traveler rating
  • 5,198
  • 3,087
  • 891
  • 292
  • 173
Time of year
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  • English
Popular mentions
Had two connecting rooms as we were traveling with family. Very quiet with a nice breakfast buffet in the morning. Beds were comfortable though the pillows were not. Though if I had to choose, I'd rather take a comfortable bed than a cushy pillow. Can't get any more
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What a wonderful service from the lovely receptionist Ria when we arrived today. We were early, but she found us a room that was ready which we upgraded to for runway views. My husband is not good with lifts so she showed him where the stairs were in case he could not do the
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I stayed in a family suite - 1 queen bed in a separate bedroom and then 2 singles in the lounge. There’s a pullout sofa should you need it too. Location was supremely convenient for an early morning flight (2 mins walk under cover to check in), dinner at the bistro was good
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Response from Sofitel_LGW, Guest Relations Executive at Sofitel London Gatwick Hotel
Responded today
Bonjour TDT, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! I am glad you liked our family room and our location which is indeed offers an easy access to North terminal via the link-bridge. I am also very pleased to read that you liked the room and dinner . Thank you also for your confidence and recommendation and we are looking forward to welcoming you back on your next travels. Kind Regards, Isabelle Nganzie Guest Relations Executive
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We booked this hotel with parking as we were flying out early the next morning. We were not disappointed, and it took all the stress out of driving to the airport. We would do this again without hesitation. Great room and friendly staff, so close to the departures terminal as
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Response from Sofitel_LGW, Guest Relations Executive at Sofitel London Gatwick Hotel
Responded today
Bonjour RedSkelly, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! Most of our guests find the Park and Fly package extremely good and convenient and it is great to see you did also. I am also grateful to read that our ambassadors delivered amazing service and the convenience of our Hotel being directly connected to North Terminal by a covered walkway. We are looking forward to welcoming you back to Sofitel London Gatwick soon. Kind Regards, Isabelle Nganzie Guest Relations Executive
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Excellent service at reception, fast and friendly. Very well appointed room, quiet and with a confortable firm bed. We had a meal in the Brasserie which was first class. Easy check out in the morning. I was impressed and look forward to my next visit.
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Response from Sofitel_LGW, Guest Relations Executive at Sofitel London Gatwick Hotel
Responded yesterday
Bonjour Chaenocephalus, Thank you for your 5 stars feedback! I am glad to read that you liked the room allocation and the bed. I am also delighted to know that your dinner in our La Brasserie restaurant exceeded your expectations as well as the smooth service provided by our amazing ambassadors. Thank you again for your feedback and we look forward to welcome you back on your next trip to Gatwick. Kind Regards, Isabelle Nganzie Guest Relations Executive
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Previous
Do the rooms have sky tv? Like sky Atlantic?
Has the bridge to the terminal re-opened yet?
Yes, all OK
0 votes
Bonjour popet12, I am pleased to confirm that we do have upgrades available for the amount of £40.00. Should you wish to go ahead and upgrade your room, please contact our Guest Relations Team on 01293555100. We are looking forward to welcoming you very soon. Kind regards, Marie Simon Guest Relations Executive
1 vote
Bonjour Jade29098, I hope this finds you well. Our 8th floor is exclusively dedicated to our Luxury rooms. We do have our Superior room with Runway view available for the discounted upgrade rate of £40. Should you wish to upgrade your booking, please do contact our Guest Relations Team team and we will be glad to assist. Kindest regards, Marie Simon Guest Relations Executive
1 vote
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How long will the internal tunnel be closed for please.
Bonjour, Due to recent weather conditions a concern has been raised by Gatwick airport who own the tunnel which is currently being investigated. Once again we sincerely apologise and know this is an inconvenience and should not have happened. We have additional staff on hand to assist all our guests during this time and Gatwick airport maintenance team is currently working on it. As we prioritise the health and safety of our guests we thank you for your patience due to this matter as this is beyond the hotels control. Kind regards, Guest Relations Team
1 vote
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"There are no good rooms with a view as far as I could see so choose an inside room with a view over the atrium where there is little noise."
"Ask for a upper room"
"Be absolutely sure that you have a room away from train track, if you dont they wont move you!"
"Dont open your doors to anyone!! and check the Tunnel is open"
"Top floor!"
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PRICE RANGE
$139 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel london gatwick hotel crawleysofitel hotel london gatwicksofitel hotel crawleysofitel crawleycrawley sofitelgatwick london sofitelgatwick hotel sofitel
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
518
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