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Sofitel London Gatwick

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Sofitel London Gatwick
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6,346 Reviews from our TripAdvisor Community

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Showing 6,170: English reviews
Dusseldorf, Germany
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Very relaxing start to holiday. A one night stay for an early flight to Naples. A special mention for Zainab the girl who greeted us at reception. So exceptionally pleasant. We had a nice meal in the cafe type restaurant. Then a relaxing drink in the bar. Our room was comfortable looking out to the planes landing. A nice start... More 

Helpful?
Thank GaryMillwall
Surrey, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The beds are the most comfortable anywhere. We book 1 night and 8 days parking several times a year. Communicating with some desk staff is sometimes difficult and frustrating when English is not first language. However, the concierge service is excellent. They book special assistance to collect me from the hotel reception which is so appreciated otherwise I should not... More 

Helpful?
Thank 221roz
Swindon, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had stayed at this property in September 2014 overnight before flying out to Santorini for a friends wedding. We did not realise the hotel was at the North Terminal and we were flying from the South but it made no difference and getting to the South Terminal was easy. Travelling to Santorini recently an overnight stay was booked again... More 

Helpful?
Thank robbos47
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was lovely and So handy for the terminal. Very modern, clean & buzzing with activity. Drinks are Very expensive though, a pint of larger & a glass of wine was £20 😳😳 but I would stay there again purely for the convenience of parking and getting to terminal

Review collected in partnership with this hotel

Helpful?
1 Thank panda351
leeds, west yorkshire
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the night before our flight out of Gatwick. Lovely hotel. Room was really nice, with very comfortable bed. Breakfast was buffet style, and was very tasty. The oriental restaurant is just the best ever chinese restaurant. If flying from Gatwick, thisis the best place to stay.

Helpful?
1 Thank d.darke
Ilford, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again a great stay :) one night using the park/stay/fly package Staying on the 8th floor we had a lovely room & access to the exclusive lounge...it was busier this year than on previous visits but the service was equally as good (to my shame I cannot remember the name of the lady serving the drinks in the evening... More 

Review collected in partnership with this hotel

Helpful?
1 Thank wendy119
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice stay. Exactly has expected for room and service as specified on website. Second visit didn't disappoint. No trouble getting a table on the Saturday evening with out booking. Early morning call and checkout.

Helpful?
Thank Karen E G
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Karen E G, Thank you posting your comments relating to your most recent stay at the hotel. I am glad to hear that you found our accommodation and facilities to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Globy Ouseph General Manager More 

Highland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First time to this hotel, treated as a real valued customer. Start of a holiday sent us off feeling great. 100% for excellence would stay again. Nothing was too much trouble one of the best hotels at Gatwick

Helpful?
1 Thank Oldcountryman
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Oldcountryman, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

When routing out of the UK via Gatwick, this is just the easiest way to break the trip into manageable chunks. The Sofitel is right at Terminal North, and you can pop over, check your luggage in and come back for breakfast before checking out. Great! The lifts were a bit patchy, with one out of service, causing something of... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Midnightmarker
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Midnightmarker, Thank you for taking the time to review our hotel following your recent stay with us. I am happy to read that you enjoyed the convenience of our location by being directly connected to North Terminal via a covered walkway. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More 

Bristol, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First class hotel with the park and stay very good value and a most convenient location . Nice bedrooms and good food . However what stood out was the very , very high standard of service provided by the members of staff . They were welcoming , helpful and professional and actually seemed to be looking out to help you... More 

Helpful?
1 Thank 325happytravels
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour 325happytravels, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! I am delighted to read you where satisfied with our services and have used our Park & Fly facility. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $131 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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