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Sofitel London Gatwick

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Sofitel London Gatwick
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6,192 Reviews from our TripAdvisor Community

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Showing 6,020: English reviews
Portsmouth, United Kingdom
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We had a lovely stay here before going on our holidays. The luxury room was very comfortable and nice although we didn't get a view of the run way because we had to request this so next time would request this but the lounge you get to go in with view of the run way was superb very nice staff... More 

Helpful?
2 Thank R072
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Love this hotel. Excellent check in, comfy room and excellent service. Service above & beyond would definitely recommend. Loved the wine selection really a great way to start our trip. Visited the oriental restaurant for dinner and would highly recommend the food. Thank you

Helpful?
1 Thank mr r
Gorleston-on-Sea, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Lovely Hotel good signposting.Very friendly staff.Stayed one night only,nice room,clean and plenty of hotels water.In great location for North terminal 2 minute walk way through tunnel.Had meal in urban cafe with a prepaid voucher for two courses.Food served within a reasonable time and hot.Will be definitely return to this hotel if I fly from Gatwick.

Helpful?
1 Thank froggie14
Sendai, Japan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

A very luxurious hotel with an amazing breakfast. Located at Gatwick and linked to the train station. Excellent service and very friendly staff. Staff was also very helpful suggesting which tours of London were best. Definitely one of the best hotels I've stayed at so it goes without saying that I highly recommend it.

Helpful?
1 Thank sradixtt
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Sradixtt, We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I am also pleased to learn that you enjoyed your stay and that you were satisfied with our facilities and services. I will share your comments with our team and I am sure that this... More 

Porto, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check -in very quick and mention the correct information Restaurant dinner, very tasteful food with amazing service. Spacious room, lovely view, excellent bed. I will definitely recommend this hotel and I will stay again ! Congrats Sofitel team ! Big thank you to Barbara , the guest relations manager , she did the extra mile to make my stay truly... More 

Review collected in partnership with this hotel

Helpful?
Thank Tiago D
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Tiago D, I am pleased and grateful to read your post; thank you very much for your fantastic comments! I am also delighted to read that the Sofitel London Gatwick offered you a wonderful evening prior to a trip away and you found our facilities and accommodation to your satisfaction. I will personally pass your complements on to Barbara... More 

Cardiff, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is a lovely hotel, very clean and comfortable. Perfect before or after a flight as it is so conveniently located, they can also arrange car parking. The breakfast there is fantastic. The staff there are lovely and helpful, and patient with us as we had young children travelling with us. One small criticism- the lifts (elevators) are all a... More 

Helpful?
Thank LizzieeBeee
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour LizzieeBeee, I am pleased and grateful to read your post; thank you very much for your fantastic comments and a 5 star review. I am also glad to hear that you found our accommodation and facilities to your satisfaction. I will share your comments with our team and I am sure that this feedback will serve as an encouragement... More 

Milton Keynes
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for 1 night early August after arriving from a long haul flight under normal circumstances I would not have been able to access my room until later, but the young asian girl was very helpful on seeing me alone waiting in reception obviously trying to stay awake, gave me a room, i have stayed previously on a number... More 

Helpful?
Thank AJamesMiltonKeynes
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour AJamesMiltonKeynes, Thank you for your appreciative comments and recommendation. I am pleased and grateful to read your post! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to... More 

Great Wakering
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a night ahead of an early departure, and booked parking for the week. Easy to find at the North terminal, the concierge was excellent in helping us unload and guiding me to the parking whilst the family went to reception. Desk service was excellent and we were soon established in a very comfortable family room (double plus single),... More 

Helpful?
Thank V2379WUjohnp
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour V2379WUjohnp, Thank you for posting your positive comments relating to your most recent stay at the hotel and given us a fantastic 5 star rate! I was glad to hear that you are where pleased with our hospitality and accommodation. Most of our guests find the Park and Fly package extremely good and convenient and it is great to... More 

essex england
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a really nice hotel, very well situated in Gatwick's North terminal. Great bars and restaurants at reasonable cost. The rooms are well furnished and are very clean and comfortable. We use this hotel any time we are at Gatwick airport. I highly recommend it.

Helpful?
Thank lordreg
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Lordreg, Thank you for posting fantastic comments relating to your most recent stay at the hotel! I am delighted to hear that you have chosen our hotel for your accommodation whilst travelling through Gatwick. I am also pleased to learn that you enjoyed your stay and that you were satisfied with our offerings. Thank you also for your recommendations... More 

Margate, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had dinner with my son prior to his flight the next day. Very friendly staff,nice and clean and very well presented restaurant. Lovely home baked bread rolls and a delicious taster soup. Waiter explained the specials to us and we both opted for the lamb. My son had Scallops to start and they looked very good. Then the main course... More 

Helpful?
Thank David C
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour David C, Thank you for taking the time to review our La Brasserie Restaurant, following your recent stay with us. I am delighted to read that you have enjoyed you dinner. Please rest assured that your lovely comments will be passed onto the team and I am sure that this feedback will serve as an encouragement to all of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $129 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Business Hotel in Crawley
#3 Romantic Hotel in Crawley
#4 Family Hotel in Crawley
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