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Sofitel London Gatwick

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6,210 Reviews from our TripAdvisor Community

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Showing 6,037: English reviews
Badsworth
1 review
5 of 5 stars Reviewed yesterday NEW

We always stay here before flying overseas because it's so convenient for flying from Gatwick airport and we can park our car here safely while we are away. The hotel staff are very friendly, polite and helpful, and the accommodation is clean and comfortable.

Review collected in partnership with Sofitel.com

Helpful?
Thank davidtP6227CO
Fayence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is fantastic! I have stayed at this hotel a lot this year and everything is great: the food, the service, the rooms, the price and the location. If you are visiting London, this is the easiest option: drop your luggage off at your room here, go and visit the sights of London and the surrounding areas and then... More 

Review collected in partnership with this hotel

Helpful?
Thank finewriter
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My son is newly married and I booked this hotel for him and his new wife before they flew off on their honeymoon. On arrival, they were checked in by Zainab and Gaetano (apologies if my spelling of your names is incorrect). The welcome they received was wonderful in every respect; bags carried, friendly staff, fast check-in and to top... More 

Helpful?
1 Thank DJLilli
Swiss Alps, Switzerland
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

This busy hotel is attached to the North terminal via a direct walkway so is perfect for easy access to departures. We found the service was excellent and the Chinese restaurant outstanding, the room was light and airy modern and spacious the beds ideal for a good nights rest.

Helpful?
Thank 315howardd
Billericay, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel and the car parking service were excellent . The hotel was comfortable and efficient. The car drop off and collection were easy and efficient. Great service. The bonus was walking directly from the hotel reception into the airport and then again, walking to the hotel to collect our car which was waiting for us. Excellent. Made Life so... More 

Helpful?
Thank Billericay B
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our suite was really good - so much space. Bad points - club lounge was disappointing. Very little food from 9pm. We came back after dinner in hotel and could only have a couple of chocolates! Breakfast could do with a toaster. But generally good.

Review collected in partnership with Accorhotels.com

Helpful?
Thank susanchater
London, United Kingdom
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'd last stayed at the Sofitel Gatwick Airport in February 2016. I wasn't quite as enarmoured with my stay this month. I had chosen a 'Classic' (that is, a standard) room this time (due to price - it's not cheap!!!), as opposed to the Superior room I had on my visit in February, and it did not live up to... More 

Helpful?
1 Thank Brian T
Bognor Regis, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I've stayed here a few times recently on the way to and from places, it is of course very convenient for the terminals of the airport. The staff are excellent, very efficient and helpful. The last couple of times I've been in a suite with lounge access and the lounge is great, nice selection of snacks and drinks with attentive... More 

Helpful?
Thank Natalie H
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Natalie H, Thank you for taking your time in completing the survey and providing us with your positive and yet constructive feedback. It was a pleasure to welcome you at the Sofitel London Gatwick on yet another occasion and is very good to read that you always find our Ambassadors to be helpful and efficient. Please rest assured that... More 

Gravesend, England, United Kingdom
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Saturday night stay with meet and greet for our car. Our bags taken to reception for us car gets parked for 16 nights we check in straight to room mm perfect. very nice staff,very helpful, we are back in October for the same, room, parking, and meal, its cheaper than you think.

Helpful?
Thank IANBARKER_12
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour IANBARKER_12, I am pleased and grateful to read your 5 star review. I thank you for praising our high standards of service; I will definitely share your review and complements with our Ambassadors! We look forward to welcoming you back at Sofitel Gatwick in not too distant future. Sincerely, Globy Ouseph General Manager More 

Peterborough, United Kingdom
Level Contributor
274 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a Bank Holiday weekend pre-flight stay, so the public areas of the hotel were very busy, but the rooms remain very quiet and peaceful, and still have the unmistakable Sofitel look and feel. It is a 5 minute walk from check in. The staff remain typically Sofitel welcoming and efficient. Just, again, please do something about the access... More 

Helpful?
Thank doc50
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Doc50, We very much appreciate your positive yet constructive comments regarding your stay at the Sofitel London Gatwick. Your feedback is important to us as we strive to enhance satisfaction and we are very grateful for any suggestions, therefore also your valued feedback has been noted down. Doc50, we are looking forward to welcome you back at our hotel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $128 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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