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Sofitel London Gatwick

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Sofitel London Gatwick
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6,362 Reviews from our TripAdvisor Community

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Showing 6,185: English reviews
Royal Tunbridge Wells, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Sofitel should be renamed Suffering Hell. 'Bonjour' is not really appropriate as a welcome whether you are staying at Gatwick or Sydney. Check In was ok, let down when we were directed to the Fish and Chip restaurant behind for dinner. There is certainly more on the menu than fish and chips. It was then downhill faster than Eddie the... More 

Thank mikey777icc
Maidstone, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have used Sofitel on a number of occasions when travelling from Gatwick and it offers the perfect antidote to those nervous journeys to the airport on the motorway when you are never sure that you will not be held up. The rooms are excellent the staff professional and the beds very comfortable. It is always amazing that you can... More 

Thank idlerocks
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for one night and left the car for 11 nights. Hotel is perfectly located for the north terminal, the rooms are plenty big enough and comfortable. The check in/out is efficient. When I have parked here before I have not had issues. This time on our return they had lost my keys resulting in 35 minute wait for... More 

Thank paulncath
Berlin, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I was only there one night, which I guess is the majority of guests bearing in mind is basically in the airport. Location-perfect if you have an early flight or come in late it's very easy to get to and very well sign posted. Staff- welcoming and helpful. Couldn't have asked for more on that. Beds- very comfortable. Pillows were... More 

Thank Lucy I
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is beautiful, but the Kua bar is very poor. Nice bar, short staffed and charged 12% service charge when there was no table service nor did they clear our glasses from the table. Im normally a big tipper but am annoyed to be charged 12% just to use their bar. I would at least expect my drinks order to... More 

Thank Gemma C
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I booked a room for just the one night. Not only were the staff very helpful with my booking, they went the extra mile to ensure that my family's needs were catered for. One female member of staff named Zainab spoilt my little girl rotten, and made her feel really special. The extremely friendly and professional nature... More 

Thank Phil D
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very good hotel, next to the airport. Helpfull personnel. Food in the hotel is good as well, breakfast has more than enough choice. Only downside is the gym, located somewhere in the basement in a small room.

Thank 539ronaldv
Brossac, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a good hotel which is ideally located for the North terminal at Gatwick airport. There is a walkway linking the hotel to level 1 of the terminal. The room we stayed in was very comfortable with good facilities - there was even a small ironing board and iron - I wish all hotels would provide this. There were... More 

Thank dvnuser
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The property is comfortable and very easy access to the Gatwick North Terminal.I am a Club Accord member and check in was very fast,efficient and friendly. The restaurant was excellent and the service was exemplarary

Review collected in partnership with this hotel

Thank Irvine V
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $131 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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