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Sofitel London Gatwick

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Sofitel London Gatwick
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7,153 Reviews from our TripAdvisor Community

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Showing 6,958: English reviews
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Reviewed yesterday NEW

We booked a family room (2 adults, 3 children) through holidayextras for 1 nights accommodation and 15 days parking with meet and greet. Upon arrival at the Sofitel we were met immediately and our car was taken before we could barely unload all our suitcases. In fact, we were so rushed by the gentleman collecting our car that we didn't...

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Helpful?
Thank Dez W
Lymington, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed January 24, 2017

My Wife and I stayed at this hotel the night before our flight to Egypt early January 2017. We paid for 16 nights parking and the special offer of dinner for two at the Cafe there. This was probably our sixth or seventh time we"ve stayed there and every time gets better and better. Simplicity it"s self as you just...

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Helpful?
4Thank David M
About Hotel's Favorite Review
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour David M, Thank you very much for taking the time to write a detailed review and provide us with your positive and constructive feedback. It was a pleasure to welcome you back at the Sofitel London Gatwick. It is so satisfying to read that you found our Ambassadors to be helpful and efficient which contributed towards your seamless experience...

Reviewed yesterday NEWvia mobile

My bad I arrived with yesterday's hotel booked ! Nightmare. Manager Jonathan and trainee Alexandra excelled themselves room sorted. Great experience perfect team thank you fir looking after us Great hotel too.

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Helpful?
Thank Archie C
Norwich, United Kingdom
Reviewed yesterday NEW

Big double bedroom and very comfortable beds. Good bathroom. Coffee and tea, ironing board, hair dryer etc. Two good restaurants. Helpful staff. A very short inside walk into the airport. Stayed before the holiday and on our return.

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Helpful?
Thank christie424
Lisbon, Portugal
Reviewed yesterday NEW

The hotel is nice and convenient. The receptionist at check-in was very nice. The room is ok although I found the bed too soft. Suprisingly manly in a modern hotel room there were only two charging pluggs available in the room, and none by the bed side!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MIM62
Brecon, United Kingdom
Reviewed yesterday NEW

We stayed heer prior to flying so were here for only a matter of 10 hours. All too often with hotels of this sort, check in is tedious , check out is tedious and service is awful. NONE Of that applied here, it was a pleasure to stay and we will be back in just a few months before our...

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Helpful?
Thank G_EvansWales
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

Sofitel is an excellent airport hotel and delivers where it matters for a pre/post-flight overnight: efficient check-in; decent rooms; very comfortable beds; excellent breakfast. It is the best hotel we've used at Gatwick. It is in the north terminal but is directly next to the shuttle service for the south terminal so ideal for both. The communal areas are modern,...

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Helpful?
Thank AlastairCampbell
Woodbridge, United Kingdom
Reviewed yesterday NEW

We have stayed here and at the Heathrow hotel many times. Generally unless you get a deal it's very pricey and we have never slept well as room on this occasion had an easyJet tram passing the room every few mins all night. Rooms are perfect and clean. Food is good in restaurants but again high priced. We stay here...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Trevor B
Greater London, United Kingdom
Reviewed 2 days ago NEW

Excellent location for an early, or not so early Gatwick flight. Rooms comfortable and well enough provided - more coffee/tea would be helpful though. Meal we pre-booked was fine and the queue for the table short. Breakfast looked expensive and we ate, as usual, in the airport. Tricky to find the hotel on our return as not well signposted. But...

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Helpful?
Thank UniSH
Reviewed 2 days ago NEWvia mobile

This is the fifth time in five consecutive years we have stayed at Sofitel London Gatwick - there's a reason for that. An excellent hotel with quietly efficient and very helpful staff at all levels, check-in, concierge, restaurant and house keeping. Once you're checked in here, you begin to relax, your shoulders start to drop, finding comfort in the rooms,...

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Helpful?
Thank Andy T
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $129 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, ACCOR, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Sofitel London Gatwick reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel London Gatwick staff and other travelers.
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Questions? Get answers from Sofitel London Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Superb location for both Gatwick terminals, especially North.”
 of 5 bubbles 670dezw, yesterday | Read review
“Book dayroom via dayuse.com - works out £20 cheaper than at the hotel”
 of 5 bubbles 303fionac, 4 days ago | Read review
“8th floor if you go for lounge access”
 of 5 bubbles 806Jessie806, 4 days ago | Read review
“Always try for a room on a higher floor , facing outwards.”
 of 5 bubbles paulbF2174KZ, 6 days ago | Read review
“Over looking runwy”
 of 5 bubbles jencodown_11, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question