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Hotel Hilton London Gatwick Airport

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South Terminal Gatwick Airport, Crawley RH6 0LL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2174)
Dining (168)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Hilton London Gatwick Airport
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 29 hotels in Crawley
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Whether it is a business or leisure trip, the newly refurbished Hilton London Gatwick Airport is just footsteps from flights at Gatwick Airport’s South Terminal, and minutes from North Terminal via the complimentary 24-hour monorail. Wide range of bedroom options to suit from solo travellers to large families. This hotel offers a family-friendly buffet restaurant where kids aged 10 and under eat for free, and a premium dining a ’la carte restaurant to experience modern, British flavours with a twist. Proud to serve Costa Coffee Coffeeshop, LivingWell Gym Express on-site, and 21 modern meeting rooms are available with one of the largest venue space at Gatwick for up to 450 delegates. Up to 16 days of Park & Fly packages are available with flexible parking options.
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Property amenities
Paid private parking nearby
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
27Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
10218Reviews171Q+A100Room tips
Traveler rating
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Popular mentions
Maximilian G wrote a review Jul 24
Malta4 contributions
Location directly at the terminal is just perfect. Everything else is ok to fine, just don’t expect too much. overall - primarily for the sake of convenience - recommended and I like to stay here. Room rates are also often reasonably priced.
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Date of stay: July 2021Trip type: Traveled with family
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Clayton wrote a review Oct 2020
Belper, United Kingdom70 contributions53 helpful votes
Hotel's Favorite
We got to the Hilton after a long day of traveling and used this hotel due to the location for a flight the next day, The location is excellent and the connection to the airport is easy to use. I'm not sure why passed reviews moan about this as a bit of a walk as it's really not and is well sign posted within the airport and outside where buses and taxis do drop offs. As for the hotel it's lovely big and for any airport hotel well above the average. We had a Junior Suite which was lovely big and had a great view facing the planes landing. Considering how close we were to the airport there was no noise at all which surprised us. We were like kids watching the planes flying close by to land. The best part was the Exceitive Lounge which offers plenty and then some. During 6,30pm to 8,30pm they offer drinks for guests with a great choice and also offer hot food options. I'm lost again by past reviews and guests moaning about the amount of choice as there is more than enough on offer to please everyone. I can only see a true snob turning there noise up at this hotel. We had a great stay and all the staff were friendly welcoming and we would use this hotel again should we need to fly from Gatwick or once coronavirus allows. When we do stay again we would book any room that has access to the Exceitive Lounge as it's well worth the upgrade if you can get it during your stay. Over all and considering this is an Airport hotel where they do cost more I do feel this was good value for money and a very high standard in all areas. All staff we spoke too were nice and very friendly and all had masks on.
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Kara Monteiro, General Manager at Hotel Hilton London Gatwick Airport
Responded Nov 10, 2020
Dear Ccuk2020, Thank you so much for taking the time to share your positive review. The team and I are thrilled that you enjoyed your stay and found our location to easy to access and convenient. We are so grateful for your kind words. We very much look forward to welcoming you back soon Stay safe and well Kara
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cymru1948 wrote a review Jul 22
Aberdeen, United Kingdom249 contributions114 helpful votes
We were flying from Abz to Tampa and had to change london airports, so needed accommodation prior to BA flight to Florida Comfortable and great, walk in, connection to terminal. Staff were friendly and helpful.
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Date of stay: August 2020
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Ruth Hewitt wrote a review Jul 17
Criccieth, United Kingdom13 contributions7 helpful votes
Want to express our thanks to the great staff. We used test and rest, all very smooth mostly due to the great help from Ama Isabel at reception. All hotel facilities extremely clean. ( only negative comment is the garden area is running wild.. needs some TLC)
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Date of stay: June 2021Trip type: Traveled with family
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Lannon D wrote a review Jul 17
Crawley, United Kingdom4 contributions
For the most part this hotel is great. The lobby bar supervisor needs to give his head a shake though. He emphatically refused to take cash with a fairly condescending tone ( I get during covid restrictions cash use is discouraged), but if he was so concerned about following covid restrictions he may want to wear his mask over both his nose and mouth and not have it hanging on his face under his nose. If we are so concerned about following the rules maybe we should follow them completely and not pick and choose the most convenient for us to follow.
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Date of stay: July 2021Trip type: Traveled on business
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PRICE RANGE
$98 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london gatwick airport hotel lowfield heath, hilton hotel lowfield heath, hilton lowfield heath, lowfield heath hilton
LOCATION
United KingdomEnglandWest SussexCrawley
NUMBER OF ROOMS
821
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Frequently Asked Questions about Hotel Hilton London Gatwick Airport
Which popular attractions are close to Hotel Hilton London Gatwick Airport?
Nearby attractions include The London Bar (0.3 miles).
What are some of the property amenities at Hotel Hilton London Gatwick Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Hilton London Gatwick Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Hilton London Gatwick Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Hilton London Gatwick Airport?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Hilton London Gatwick Airport?
Conveniently located restaurants include Wagamama, Giraffe, and Grain Store Cafe & Bar.
Are there opportunities to exercise at Hotel Hilton London Gatwick Airport?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Hilton London Gatwick Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Hilton London Gatwick Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Hilton London Gatwick Airport?
Many travelers enjoy visiting Standen (7.1 miles), The Deepdene Trail (8.8 miles), and Sackville College (7.0 miles).
Is Hotel Hilton London Gatwick Airport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.