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    Hilton London Gatwick south terminal

    South Terminal Gatwick Airport, Crawley RH6 0LL, England
    +1 855-331-4754
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    12/24/2017 12/25/2017
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     6 people are viewing this hotel
    $119
    $84
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    $84
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    $85
    Traveler (1291)
    Room & Suite (471)
    Dining (82)
    Overview
    • Excellent21%
    • Very good37%
    • Average24%
    • Poor11%
    • Terrible7%
    Travelers talk about
    “new wing” (220 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (7,845)
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    1 - 5 of 7,568 reviews

    Reviewed today

    Arrived to stay for 1 night prior to flying home after a fabulous holiday. So disappointing! The room was dark, the bed was so creaky it was embarrassing. The bathroom dirty with mould all around the bath. The shower was a nightmare - one of...More

    Thank TheMissingLink66
    Hotel's Favorite
    Reviewed 2 weeks ago via mobile

    The last few years this hotel has had a big refurb which as customer was not great meaning noise etc.. I still feel they need to knock this down and restart. The walk from reception is to the new building is long the rooms are...More

    1  Thank martin O
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 1 week ago

    Thank you for choosing this hotel for your accommodation: Knocking the hotel down is of course not an option however, we are currently discussing investment of the property and looking forward to 2018. Thank you for your very positive feedback regarding team members which I...More

    Reviewed 2 days ago

    It is looking dated and need a lot of new carpeting. Rooms are OK. Mattresses are old and springy, not that comfortable and noisy. Breakfast is average as is the internet. Stay here as an airport over night. It is acceptable.More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Paul891
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded today

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate the scores given and your feedback and we're very sorry you were unhappy in some areas. Thank you for letting us know and we will...More

    Reviewed 2 days ago

    My stay was on Monday 4th December. My shower/bath tap for the hot water was capable of only producing a warmish tepid flow. So I gave up trying to run a bath.Part of the wood paneling on the side of my bed came away in...More

    1  Thank Spatzthecat
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded today

    Thank you for choosing this hotel for your accommodation and for taking the time to complete the survey: we are grateful for the scores given however see we could have done better in some areas and your comments will help us to achieve more for...More

    Reviewed 2 days ago

    We often stay here when we have a morning flight from Gatwick to save any worries about traffic getting to the airport. While its not the best Hilton I've stayed in, its comfortable and very convenient for the airport. I'm a Gold Hilton Honors member...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank CNJ1966
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 days ago

    Thank you for your post and for the good scores which are much appreciated. I am delighted that we are currently discussing investment of the property and looking forward to changes for our guests in 2018. Best regards....Kara Monteiro, General Manager

    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $96 - $168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Crawley
    • #7 Luxury Hotel in Crawley
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 821
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, getaroom.com, Orbitz, TripOnline SA, Cancelon and Evoline ltd so you can book your Hilton London Gatwick south terminal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • Crawley
    • Also Known As
    • Hilton London Gatwick Airport Hotel Lowfield Heath ,
    • Hilton Hotel Lowfield Heath ,
    • Hilton Lowfield Heath ,
    • Lowfield Heath Hilton
    Add Photo Photos
    Traveler (1291)
    Room & Suite (471)
    Dining (82)
    Pool & Beach (2)
    Hotel & Grounds (601)
    Bathroom (199)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    niallio03
    December 4, 2017|
    AnswerShow all 2 answers
    Response from Replica07 | Reviewed this property |
    Yes they do .... but it’s not great and very overpriced 😒
    0
    Votes
    orolady
    November 3, 2017|
    AnswerShow all 2 answers
    Response from Mac146 | Reviewed this property |
    They have built a new block with nice executive rooms but if you have a lot of luggage it can be a bit of a pain as it takes a while to get there and the lifts are a little unreliable.
    0
    Votes
    Room Tips
    "Don't stay there."
    Read review
    "email hotel with requests as to what rooms you would like"
    Read review
    "Book a room in the "new part" of the hotel....."
    Read review
    "Close to elevator as very very long corridors!"
    Read review
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