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1/28/2018 1/29/2018
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    Hilton London Gatwick south terminal

    South Terminal Gatwick Airport, Crawley RH6 0LL, England
    +1 855-331-4754
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    1/28/2018 1/29/2018
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    $123
    $87
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    Traveler (1303)
    Room & Suite (484)
    Dining (83)
    Overview
    • Excellent21%
    • Very good37%
    • Average24%
    • Poor11%
    • Terrible7%
    Travelers talk about
    “new wing” (222 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (7,942)
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    1 - 5 of 7,661 reviews

    Reviewed yesterday via mobile

    The hotel itself is so run down and felt very dirty. The carpets are frayed in corners of the corridor and the hotel is definitely not worthy of a Hilton brand. Check in was slow with Big queues at reception. The “executive” room we were...More

    Thank Brit_Explorer_83
    Hotel's Favorite
    Reviewed 3 weeks ago

    Stayed here for one night prior to a very early morning flight. Check in was speedy and efficient. We had asked for a quiet room and that is exactly what we had. The room was large with a garden view, the bed was super comfortable....More

    1  Thank tazzat7
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 weeks ago

    Thank you for choosing this hotel for your accommodation: we were absolutely delighted to see the great scores and read your comments and feedback and thank you so very much. We are well aware that our customers have several choices here at Gatwick and again...More

    Reviewed yesterday via mobile

    We stayed here for one night before our flight the next day and it was great value for money. The bathroom was a little tired and could do with upgrading but on the whole the room was a generous size, clean and comfortable. We ate...More

    Thank plodders
    Reviewed 2 days ago

    We stayed here on 15 December 2017 on or way to our holiday / wedding and honeymoon in St Lucia. Having stayed here a number of times in the 90s and 2000s I was disgusted to see how much this hotel has declined. You still...More

    2  Thank cotte
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 days ago

    Thank you for your post and again I am sorry we disappointed you: we know full well that cleanliness is completely under our control and the appropriate action was taken within the housekeeping department in December. Sincerely, Kara Monteiro, General Manager

    Reviewed 3 days ago via mobile

    Been made to feel special. Nothing is too much trouble. Also used parking service. Man was there ready to take the car very polite. The receptionist was outside, polite, recognised it was our first visit and gave us very useful information. To reach the south...More

    1  Thank Poppiesclass
    Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 days ago

    Thank you so much for your very kind and understanding review which is most appreciate. I was delighted to see the good scores and again thank you. I am also delighted to confirm that significant investment is being made in the property and we are...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $98 - $179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Crawley
    • #7 Luxury Hotel in Crawley
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 821
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hilton EMEA, Agoda, Hotels.com, Hotwire, Orbitz, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hilton London Gatwick south terminal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • Crawley
    • Also Known As
    • Hilton London Gatwick Airport Hotel Lowfield Heath ,
    • Hilton Hotel Lowfield Heath ,
    • Hilton Lowfield Heath ,
    • Lowfield Heath Hilton
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    Traveler (1303)
    Room & Suite (484)
    Dining (83)
    Pool & Beach (2)
    Hotel & Grounds (605)
    Bathroom (195)
    Business Center & Event Rooms (8)
    Nearby
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    Ask a question
    Questions & Answers
    niallio03
    December 4, 2017|
    AnswerShow all 2 answers
    Response from Replica07 | Reviewed this property |
    Yes they do .... but it’s not great and very overpriced 😒
    0
    Votes
    orolady
    November 3, 2017|
    AnswerShow all 2 answers
    Response from Mac146 | Reviewed this property |
    They have built a new block with nice executive rooms but if you have a lot of luggage it can be a bit of a pain as it takes a while to get there and the lifts are a little unreliable.
    0
    Votes
    Room Tips
    "Don't Bother"
    Read review
    "Refuse an interconnecting room with guests unknown to you"
    Read review
    "I believe rooms are allocated on arrival"
    Read review
    "If you're laden with luggage don't stay too far away from the lifts!"
    Read review
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