We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very disorganised, whilst some staff were very professional others walked around for several hours disheveled with shirt hanging out! Not the image one would expect! Other staff were highly professional, wearing trousers and braces, perhaps some lack of training ?
I wish that I could use London's Gatwick Airport more often; instead of Heathrow Airport. Heathrow is a much better airport but it doesn't have anything that quite matches the Hilton London Gatwick Airport. It is becoming a little tired-looking but a major refurb is...More
5 Thank frankinthesun
Response from RemcoNordenGM, General Manager at Hilton London Gatwick AirportResponded July 31, 2017
Thank you for yet again choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and to read your very positive feedback and thank you so very much. I am so very grateful that you continue to support us and...More
Bed's mattress had clearly seen better days, as had the pillows. This made for a very uncomfortable night's sleep. The room in general had a tired feel to it, particularly the bathroom. A real shame as the staff were very helpful and friendly.
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Good sized quiet room on the same floor as reception, larger than average hotel bed which was comfortable. Only one extra pillow, why not one each? We arrived into Gatwick around mid morning and it was a bonus to be able to leave our luggage...More
Stayed in this hotel the night before a flight, the hotel its self is ok, check was quick and we were upgraded to a deluxe room, about half an hour later their was a massive queue to check in, so can get very busy. Was...More
$99 - $217 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Expedia, Priceline, Orbitz, Booking.com, Travelocity, Agoda, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your Hilton London Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
United Kingdom >
West Sussex >
Also Known As
Hilton London Gatwick Airport Hotel Lowfield Heath ,