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Europa Gatwick Hotel

Overview
  • Excellent3%
  • Very good10%
  • Average17%
  • Poor15%
  • Terrible55%
  • 3 weeks ago
    “Dont expect too much”
  • Nov 6, 2018
    “Location location location”
Balcombe Road, Crawley RH10 7ZR England See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
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Reviews (3,221)
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1 - 5 of 3,178 reviews
Reviewed yesterday via mobile

Upon arriving to the hotel I thought ‘this looks lovely’. I was wrong. We checked in and over heard someone being charged £50 deposit for the room in the same block as ours - one of the lodges. We were not charged and didn’t question...More

Date of stay: December 2018
Thank Sophie G
Reviewed 2 days ago

Stayed for three nights,hotel rooms a bit dated staff very friendly. Food was plentiful and varied. Reception area large and comfy. Taxi service to all surrounding areas very reasonable. We arrived back late from day trip ,our coach driver managed later dinner for everyone which...More

Date of stay: December 2018
Thank bsmithnufc
Reviewed 1 week ago via mobile

Clean functional room, staff in the main friendly, food in bar decent enough for the price (less than £10 for most dishes) bar prices reasonable. Considering the upgrade on my car parking was less than £20 excellent value. People who have moaned should consider this....More

Date of stay: December 2018
Thank Andy-Brockworth
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 5 days ago

Thank you for your valuable comments.

Reviewed 1 week ago

We stayed here the day before our honeymoon holiday because our flight was super early in the morning. I made a reservation over the phone and faced some confusing technical problems, so I contacted this hotel and the lady over the phone did not realise...More

Date of stay: September 2018
1  Thank Krupa_10B
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

Thank you for your comments. We are very sorry that you did not receive good customer care. We do not show anyone around the hotel upon arrival only give directions of where their room is. If you had purchased the leisure facilities on your booking...More

Reviewed 1 week ago via mobile

637885017 I have never in my life stayed in a hotel where a cleaning lady let's herself in a room at 8.32am and again at 9am when a late check out had been paid for - only to have a hotel accept responsibility but refuse...More

Date of stay: November 2018
1  Thank jo p
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

Thank you for your comments.

View more reviews
About
Description
The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture More this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Meeting Rooms
Multilingual Staff
Sauna
Wheelchair access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
211
Price range
$44 - $79 (Based on Average Rates for a Standard Room)
Also Known As
Europa Gatwick Crawley
,
Europa Hotel Gatwick
Location
United Kingdom > England > West Sussex > Crawley
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
211
Price range
$44 - $79 (Based on Average Rates for a Standard Room)
Also Known As
Europa Gatwick Crawley
,
Europa Hotel Gatwick
Location
United Kingdom > England > West Sussex > Crawley
Photos
Traveler (1,157)
Room & Suite (403)
Dining (9)
Pool & Beach (1)
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Questions & Answers
Ask a question
lfcf0
October 21, 2018|
Answer
Response from Mathew H | Reviewed this property |
Don’t go in there unless you want to come out with slime all over your feet
0
Votes
Alexander T
October 14, 2018|
Answer
Response from SnowyTenerife | Reviewed this property |
Well all I can say is you get what you pay for ! Are you really expected the Ritz. This is a well run budget hotel for park and fly customer. For god sake grow up and use it for what it is and stop moaning.
1
Vote
Paula R
August 27, 2018|
AnswerShow all 2 answers
Response from Fishface123 | Reviewed this property |
Taxi cost's approx. £9 or £10 max from Gatwick airport to & from the hotel each way.
0
Votes
Room Tips
"Do not go here."
Krupa_10B
1 week ago
Read review
"Try to avoid Lodge rooms, they are noisy and small. Main hotel room are larger and quite."
345frankn
3 weeks ago
Read review
"Get a family sized one they have less noise coming in than the normal rooms"
413billym
3 weeks ago
Read review
"Go somewhere else. You won't get a good room here."
57MikeWright327
4 weeks ago
Read review
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