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Courtyard London Gatwick Airport

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Courtyard London Gatwick Airport
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2,101 Reviews from our TripAdvisor Community

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Showing 2,018: English reviews
London
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

You Have Been Warned! I spend more than half my time away from home and staying in hotels. This place is a joke. I decided to book because we got the hotel stay with parking for 2 weeks as a package deal. Never again! Wish I still had my car so we could escape for a while... This place is... More 

Helpful?
Thank gusto h
1 review
5 of 5 stars Reviewed 2 days ago NEW

Really good location for work in crawley and travel into london, stayed for two nights was served by Eva both nights and the service was fantastic both nights. breakfast buffet offered a good selection

Helpful?
Thank Dan W
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is just acceptable if on company time, but I spend 5 nights there recently for personal reasons and I've never had such a high check out bill. From parking to wifi to the extortionate bar, don't take the room rate as anything like what you'll payout when all said and done. The Marriott is taking advantage of a captive... More 

Helpful?
Thank MJR789
Felixstowe, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed one night before flying to Rome. The food was lovely, freshly cooked. Staff were brilliant especially Raqu. Only problem we found was the wi-fi, with super thick glass, we couldn't get texts out. Really close to Terminal 4, the shuttle buses are also frequent.

Helpful?
Thank TravellingThelma
Whitley Bay, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked an overnight along with 2 weeks parking for the holiday, thought we would eat in the hotel and paid 40 pounds upfront for a steak meal with a glass of wine. When we got the bill for the meal, they had charged individually for the meal and wine, then deducted the meal voucher and then charged a service... More 

Helpful?
Thank A52D
Heinz S, General Manager at Courtyard London Gatwick Airport, responded to this review

Dear guest, Thank you very much for your feedback following your stay. I am sorry your steak package deal was not applied correctly. I can only assume that the staff member was new, but the restaurant manager could have sorted it out for you. Please accept our apologies. I am glad that you found every thing else to your satisfaction.... More 

Broxbourne, United Kingdom
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, very busy, what you'd expect from an airport hotel. We had a mare with the curtains which were broken when we arrived. When we realised, the hotel did offer to move us and it would have been a smaller bed for the boys so we declined. Food over priced and under seasoned so would give that a big... More 

Helpful?
Thank BluePurrl
Heinz S, General Manager at Courtyard London Gatwick Airport, responded to this review

Dear guest, Thank you for taking the time to review your stay. I am very sorry we did not meet your expectations. Please accept out apologies. Thank you for choosing the Courtyard Gatwick More 

Birmingham
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Found checkin for both the hotel and parking very smooth and friendly. Rooms are clean, large and comfortable. We were on the ground floor in a family room at the end of a corridor so it was nice and quiet. Hotel is well insulated and we were not bothered by aircraft noise. All in all it was a very pleasant... More 

Helpful?
Thank nikfik
England, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here the night before our flight. Took was large and clean and was In good nick. Comfy bed and clean bathroom. What more do you need! Booked online and payed for two weeks parking. Check in was quick and easy and sorting out parking was also just as easy. Just a few signatures then hand your key over. We... More 

Helpful?
Thank Timothy J
London
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

You are greeted in reception by the weirdest smell of Magic Tree air freshener and cleaning fluid. Like a hospital but worse. Check in was easy, rooms clean. BAR EXTORTIONATE. Seriously do not go to the bar. It's cheaper to take a taxi and go elsewhere than eat or drink here. Also, do not be fooled by the 'short walk'... More 

Helpful?
Thank swjumbo
Heinz S, General Manager at Courtyard London Gatwick Airport, responded to this review

Dear guest, Thank you for taking the time to review our hotel. I am sorry you did not like the scent in our hotel. It has been carefully chosen and you find it in over 1.000 Courtyards worldwide. Our bar prices are very competitive compared to our local competition. The walk to and from the South Terminal to the hotel... More 

Kent
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A perfect stay (again) lovely hotel. If you have a car a little tip book the car parking with your room. It works out cheaper and they drop the car off at the airport on your arrival. The rooms are nice, the restaurant bar area great a really good start to our holiday. Highly recommended.

Helpful?
Thank JameskKent
Heinz S, General Manager at Courtyard London Gatwick Airport, responded to this review

Dear guest, Thank you for taking the time to review your stay. I am very happy to read that you enjoyed your stay and service. I will pass your compliments to the team. I hope we can look forward to welcoming you back again soon. Thank you for choosing the Courtyard Gatwick More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 

Additional Information about Courtyard London Gatwick Airport

Address: First Point Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England (Formerly Courtyard by Marriott London Gatwick Airport Hotel)
Location: United Kingdom > England > West Sussex > Crawley
Price Range: $84 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard London Gatwick Airport 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Courtyard West Sussex
Hotel Style:
#7 Luxury Hotel in Crawley
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