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International Hotel Telford

St. Quentin Gate | The International Centre, Telford TF3 4EA, England
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377 Reviews from our TripAdvisor Community

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Winsford, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my second stay and it was much improved. The customer service was as good, if not better than a five star hotel. The rooms had been revamped and the room was gorgeous, and the bathroom was sumptuous. The whole experience felt as though I was paying a lot more than the affordable £55. The new decor in the... More 

Helpful?
Thank Emma662014
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Emma662014 Thank you so much for your fantastic review! I've passed it on to all the team which has made for a very happy day. I'm glad that you had a relaxing stay and hope that you might find time to come and stay with us again. Kind regards Lis Frost Guest Relations Manager More 

laura9944
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is very conveniently located with a 5-10 minute walk to many restaurants, the cinema and the main Telford shopping centre. The rooms are fairly standard, similar to many budget chain hotels. We have stayed three times now, visiting family in the area on each occasion. The rooms usually have minor faults, e.g. stained ceiling tiles near the... More 

Helpful?
Thank laura9944
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear laura9944 Thank you for your review and for your loyalty to us. Your feedback is appreciated although I am sorry that you have been disappointed with breakfast. I have passed this on to the team so they can make sure this shortfall doesn't happen again. I do apologise for the minor faults that you have encountered in your room.... More 

Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated right next door to the Telford International Centre, the hotel is perfect for attending Shows / Conferences there. The rooms are comfortable and come with en-suite shower, no bath (or not in any room I have ever stayed in). Plenty of free on-site parking, adequate Continental Breakfast provided, but very basic Evening Meal options available. However there is a... More 

Helpful?
Thank Fidz10
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Fidz10 Thank you for your review after staying with us for an event at the Telford International Centre. I'm glad you find our location is perfect for this. Our facilities and room comfort are perfect for business or leisure and would always advise our guests to check the website to see everything that we offer. Thank you for your... More 

Manchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A good size, clean room. Enjoyed the use of the swimming pool, however, the hotel had two separate functions on one evening and the bar area was crushing. A good location for attending the exhibtion centre on site, and there are other bars/restaurants nearby, but definitely not for a relaxing break.

Helpful?
Thank scleasby
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear scleasby Thank you very much for your review and it was good to read that you were also able to take advantage of purchasing a voucher to use the swimming pool at the hotel next door to us. I do apologise that you found the bar area to be crowded during your stay and hope this won't prevent you... More 

Bishops Stortford, United Kingdom
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 15, 2015

The Hotel is situated next to the Holiday Inn but if you are looking for good value without too many frills then this is a good place to stay. I have stayed here twice and the rooms are very comfortable ( A minor point is that the grouting in the shower of room 495 could do with a good clean).... More 

Helpful?
Thank Paul T
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Paul T Thank you very much for taking time to post a review after your recent stay with us. Thank you too for your loyalty towards us and for the feedback about the grouting, I do apologise and thank you for letting me know. I look forward to welcoming you back in the future. Kind regards Lis Frost Guest... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed December 2, 2015

Worst experience ever had in any hotel before. Being on business just became a stigma to quick and distant treatment. Hotel staff seemed really reluctant to do anything that would aid personal service. No food is available after 11pm. No attempt is made to involve guests of decision making. The easiest option is always given regardless of choice. Rude and... More 

Helpful?
Thank arshad b
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Arshad B Thank you for taking time to provide feedback after your recent stay and as I communicated to you privately last week, there is no facility to provide hot food after 11pm, although our night team were more than happy to make some sandwiches for you and also provided information on local delivery services. It was really unfortunate... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 30, 2015

You will find this hotel next door to the Holiday Inn which I am told is the same management company for both. I travelled here for business so I didn't require anything out of the ordinary. One of the few hotels that still charge for wifi mind you. Upon arrival I was greeted by the staff and for the few... More 

Helpful?
Thank winchy101
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear winchy101 Thank you for taking time to post a review after your recent stay and for the great feedback about our staff who work hard to make every stay an enjoyable one. I have sent you a private message to find out in which room you stayed as I was sorry to read about your experience with the shower... More 

Altrincham, United Kingdom
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

Visited here in September for a trade show at the international centre. Clean and comfortable hotel and very quiet. Plenty of free parking which was great and ideally situated for the centre of Telford. I would say that perhaps the breakfast offering could be improved but this is not a deal breaker. All staff encountered were also extremely helpful and... More 

Helpful?
Thank Edward W
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Edward W Thank you for reviewing your stay from September, your feedback is appreciated. Since then, we have made some changes to our public lounge and bar, and also reviewed our offering for the inclusive continental breakfast. I hope to welcome you back on a future occasion. Kind regards Lis Frost Guest Relations Manager More 

wolverhampton
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed November 15, 2015 via mobile

The hotel is very clean and the staff are lovely the breakfast is continental of u wish to have a full English u can get one from the hotel next door for £5. The bar was very under stocked and both drinks we wanted they didn't have even though they were on the price list. If you pay in cash... More 

Helpful?
Thank amanda n
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear Amanda N Thank you for taking time to post a review after your recent stay, All your feedback has been noted. Please accept my apologies for the fact that the drinks you required were not in stock at the bar, this is most unusual and I know that the team will take steps to make sure this doesn't happen... More 

Birmingham, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 15, 2015

Great hotel for the price, located in the grounds of the International Centre... as the name suggests! right next door to the Holiday Inn too. 5mins walk to the town centre and very easy to find from the motorway. Room was great and the bar was open to a decent time too so can't complain at all. Would visit again!!!

Helpful?
Thank ExtraPillow
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review

Dear extra pillow Thank you for your review which has been passed on to all the team as usual. We always appreciate feedback from our guests, both positive and negative. We look forward to seeing you again soon. Kind regards Lis Frost Guest Relations Manager More 

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