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Telford Whitehouse Hotel

Watling Street Wellington, Telford TF1 2NJ England
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Free cancellation until 03/31/21
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Panoramas (81)
Room & Suite (123)


#14 of 25 hotels in Telford
The Telford Whitehouse Hotel is located just off the M54 at junction 6, with direct access to the M5/M6 and M42; 15 minutes from the medieval town of Shrewsbury and the World Heritage site of the Ironbridge Gorge Museums. The Wrekin can be seen from the Hotel, with the local area offering extensive walks for Ramblers and with a network of dedicated cycle routes it affords those with children the opportunity to take active holidays. advisable to pre-book your appointment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Baggage storage
24-hour front desk
Dry cleaning
Breakfast available
Breakfast buffet
Kids' meals
Non-smoking hotel
Shared lounge / TV area
Laundry service
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Room features
Room service
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / closet
Private bathrooms
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Room types
Non-smoking rooms
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Popular mentions
Jade wrote a review Jan 14
1 contribution
I would like to say how helpful the receptionist Kirsty was during my stay. She was able to answer any questions I had & efficiently dealt with my requests. Room was very clean & I will be staying here again. Recommended.
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Date of stay: January 2021Trip type: Traveled with friends
A S wrote a review Dec 2020
4 contributions
I'll get the good out of the way, the room is a decent size, they don't ration the tea and coffee, there's an iron in the room and the roll felt clean. That's where the good ends Arrived at 18:35 no one on reception, a helpful signed proclaimed they would be back in a few minutes. When the chap did return he told me I should have called him. I explained I was only checking in and that didnt seem to meet the criteria of urgent listed on the notice for reasons to call. But that's ok I don't mind being told off for waiting. I asked if I could get something to eat as it had been a long day. "I'm sorry we have already finished" is what I was told. "Finished what?" I replied ""dinners" I was told It's 18:38 and their ability to serve dinners has been stopped. Later I ordered Nandos, while I was waiting for it to arrive I asked about breakfast. I was told they are doing breakfast at 9am as they had only just reopened. I said that wasn't a problem as I had a late start the next day. I enquired about allergies as I'm a coleiac and was told he was fairly sure the sausages were gluten free, but not the hash browns, wasn't sure about the beans, egg "I suppose" but he'd have to check. I said that scone I was sure I could get enough of the things available to make it worth while. I explained I had a very long day the next day so was looking forward to a big breakfast as I wouldn't get a chance to stop to eat for the rest of the day. My Nandos arrived and I went back to my room. Next morning 9am I went to reception to ask where I had to go for breakfast and was told it was too late as orders had already been made. I asked what she meant, and was told that breakfasts were served in the rooms and had to be preordered and pre paid for. So as you can imagine not being told that the night before by the incompetent **** on the front desk with his away sign I got a little irked and asked for more info. Why wasn't I told this? "Oh he should have told you" yes I imagine he should have but he wasn't. So you have no restaurant, no information about early closures on your website no signs in the hotel telling people it's room service only no warnings nothing? This has been without a doubt the worst hotel experience I've had. I'm in hotels all the time and usually try to stick to chains as they know what they are doing. This lot couldn't organise a **** up in a brewery. So once you are done being treated like cattle you start to be less forgiving about other things. Carpet looks like it's been bleached, your cups and glasses are given a quick rinse in the bathroom sink, I know this is standard practice in normal times but we are in a global pandemic, they should be getting washed properly. Spoon had something stuck to it showing poor cleaning skills. Room is very dated, think travel lodge 10 years ago. There is zero air conditioning in the rooms so expect condensation and lots of it. Shower curtain appears clean but is starting to grey at the bottom showing the beginnings of mould, again just highlighting lack deep of cleaning during a pandemic. Bedroom itself felt clean, no sticky surfaces or marks. I had 100 more jobs in the Midlands over the next 6 months. That means 50 more stays in hotels. Not one of them will be in this hotel. For fairness I'd like to point out I only paid £43 for this room as a last minute booking. It seemed like a bargain. So as long as you don't mind starving and the complete lack of interest from staff, or the poor levels of cleaning on the cups and spoon (not plural) them you could take your chances.
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Date of stay: December 2020Trip type: Traveled on business
John D wrote a review Nov 2020
Manchester10 contributions8 helpful votes
stayed here on the 21st oct for 1 night room was great nice and big comfy bed staff very helpful had problem with breakfast was not very good no choice no fruit cold coffee in short breakfast was terrible put it down to experience and left without complaining my wife then phoned to complain spoke to manager who gave us a full refund which was great a few days later we got a £100 parking fine for using the hotel car park even though we entered our car reg on the system in reception phoned hotel and they said there system wasnt working but then cancelled parking fine and also no hairdryer in room
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Date of stay: October 2020
Ruth Weir wrote a review Oct 2020
Skipton283 contributions92 helpful votes
We arrived two hours early, but housekeeping had our room ready... so we did not have to hang around. The room was large and bright, with two standard single beds with pristine bedding. The bathroom was bright and clean with good towels. The check in was easy and there was plenty of parking. Great value for money.
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
Woodhouse35 wrote a review Oct 2020
Worcester, United Kingdom137 contributions69 helpful votes
Stayed here for one night with my partner, worst hotel I’ve stayed at in a long time. Walls are paper thin could hear every word the next room occupants were saying. Had booked dinner and paid for wine and food, however when we went upstairs there was nobody there. Fire door propped open. Bar in the process of being built. Appears they don’t have enough staff as not all the tables were made up and one table was in a total mess. Really didn’t like the look of the restaurant upstairs. We went back to reception and said nobody was there, they said there was so we went back up and again nobody was there...so we went back to reception and said we would eat elsewhere...didn’t get our money back for the bottle of wine we had prepaid for! Similar set up for breakfast, we went in and walked out and went elsewhere... Don’t stay there, it might be cheap but it’s really not worth it... I normally take reviews with a pinch of salt but I really wouldn’t recommend this place to anyone!
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Date of stay: September 2020
1 Helpful vote
$43 - $97 (Based on Average Rates for a Standard Room)
telford white hotel
United KingdomEnglandShropshireTelford
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Frequently Asked Questions about Telford Whitehouse Hotel
Which popular attractions are close to Telford Whitehouse Hotel?
Nearby attractions include Sunnycroft (0.6 miles), Country Chic Interiors (0.7 miles), and The Railway Inn (0.2 miles).
What are some of the property amenities at Telford Whitehouse Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Telford Whitehouse Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Telford Whitehouse Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Telford Whitehouse Hotel?
Conveniently located restaurants include The Walnut, Bridge Builder, and The William Withering.
Are any cleaning services offered at Telford Whitehouse Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Telford Whitehouse Hotel?
Many travelers enjoy visiting Sunnycroft (0.6 miles) and Buildwas Abbey (4.4 miles).
Is Telford Whitehouse Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.