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Telford Hotel & Golf Resort

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Great Hay Drive, Sutton Heights, Telford TF7 4DT England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (366)
360
Panoramas (94)
Room & Suite (239)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Telford Hotel & Golf Resort
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 25 hotels in Telford
Location
Cleanliness
Service
Value
The hotel resides in the UNESCO World Heritage Site of the Ironbridge Gorge and overlooks the gorge. You can look out over them from our 1779 Restaurant, while you feast on seasonal dishes. Or from your contemporary suite, with LCD TV, stylish décor and fabulous bathroom. You can daydream of them while you’re massaged into a state of relaxation in our spa. And you can walk amongst them as you wander our 170 acres of idyllic grounds, or play a round of golf on our exceptional course.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English
1,815Reviews24Q+A100Room tips
Traveler rating
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  • 302
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  • 62
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Popular mentions
tracyjarratt wrote a review Jan 4
West Midlands, United Kingdom18 contributions17 helpful votes
booked a super package at the spa called a slice of heaven, this was excellent value for money and included 4 mini treatments,lunch, use of the pool, jacuzzi and steam room. The staff were very friendly and helpful and made us feel safe at all times. All Covid regulations were in place and followed at all times. Thank you for allowing us some time to relax and celebrate my moms 70th birthday.
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Date of stay: December 2020
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Response from Patrick Lynch, Guest Services / Front Office at Telford Hotel & Golf Resort
Responded 3 weeks ago
Dear tracyjarratt Thank you for choosing to stay with us at Telford Hotel and Golf Resort and for taking the time to share your feedback with us. We value all feedback and I am delighted that you had an enjoyable visit to the hotel and equally great to see that you found the hotel Covid compliant. We hope to see you back at the resort in the near future. Kind Regards Patrick Lynch Operations Manager
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Joanne Lethbridge-May wrote a review Dec 2020
2 contributions1 helpful vote
So we were once again back at the hotel & staying due to business the day we arrived & the day after. This was Wednesday 30th December, the very same day Boris enforced new Tiers, we had fab food with great service from start to finish, it’s why we return time & time again whether it’s business or pleasure. However the residents giving the receptionist attitude & Fs & blinding at her because now they have to get a grab & go breakfast was completely unacceptable & they should be ashamed of themselves, she didn’t enforce the rules Boris Johnson did, so if one of you are reading this how about you put what you said to that poor girl in a letter to Boris & hopefully realise what a ***** you were to her.
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Date of stay: December 2020Trip type: Traveled on business
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Response from shane gray, Guest Services / Front Office at Telford Hotel & Golf Resort
Responded 3 weeks ago
Dear Jomay82, Thank you for taking time to write a review on TripAdvisor and your supportive words and sentiment. As a hospitality business we understand and accept the frustration and irritation that our guests and visitors feel, however we are the target of some of this frustration as we have to enforce the guidelines and regulations that are in place for the current pandemic. I am very sorry that you had to witness the guests resentment to the necessary change in breakfast policy, as I am very disappointed that my team had to face such resentment and blame. We are all facing the same restrictions in work and life and society needs to remember we are all human and have feelings which can be wounded by such futile and unnecessary outbursts. I am delighted that you are a regular visitor and I look forward to your next visit where I am certain we will be able to show you another enjoyable stay. Shane Gray Guest Experience Manager
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Gill L wrote a review Dec 2020
Shrewsbury, United Kingdom133 contributions62 helpful votes
I had a really comfortable stay at Telford Hotel & Golf Resort. Even during Covid the hotel was friendly and welcoming. The standard room that was booked was clean and was Covid safe. The restaurant was not open, however, food was served in the bar area which was a little walk from the room but nevertheless was pleasant and staff were very friendly and helpful. The spa was open, booked appointment had to be made. Fantastic staff who were very accommodating and friendly and made you feel relaxed. Just note need to book swimming pool if wanting to go for a swim. Really nice stay, felt relaxed and safe, only down side was the menu in the bar was limited and there were no vegetarian sausages at breakfast! Would I stay again - yes definitely.
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Date of stay: December 2020Trip type: Traveled solo
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Response from shane gray, Guest Services / Front Office at Telford Hotel & Golf Resort
Responded 4 weeks ago
Dear GillL888, Thank you for taking time to write a review on TripAdvisor and your lovely comments. We take great pride in our guest care and attention to detail and in these challenging times it is very rewarding to see our commitment and efforts are rewarded by such a great review. I look forward to seeing you in the near future and showing you another great "night away". Shane Gray Guest Experience Manager.
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Andrea wrote a review Dec 2020
1 contribution
Had a fabulous weekend here, amazing value for money. Staff were fantastic, very welcoming and nothing was too much trouble. Shane was so friendly and helpful and did a fantastic job. Hoping to book another weekend soon as such a beautiful part of the country & so much to do nearby. Well worth a visit.
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Date of stay: December 2020Trip type: Traveled with friends
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Response from shane gray, Guest Services / Front Office at Telford Hotel & Golf Resort
Responded Dec 20, 2020
Dear AJTMCC, Thank you for your lovely review on TripAdvisor and your perfect 5 star score. In these uncertain times it is very rewarding to see that our team, service and guest care is still able to make you feel welcome, amazing and have an excellent stay. We all work very hard to achieve our quality standards and I am delighted that I was able to make your stay special. I look forward to your next visit, where I am certain we will be able to show you another excellent visit. Shane Gray Guest Experience Manager.
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Neatham wrote a review Dec 2020
UK617 contributions293 helpful votes
Our room was very comfortable. There was plenty of space to hang clothes. The wifi worked really well. The bathroom was clean with a good hot shower. Staff were friendly and helpful at all times. The pool was beautiful. Quite large for a hotel pool and with subtle lighting. This hotel is walking (or cycling) distance from Ironbrdge, Coalport and Madeley so it makes a great base for sightseeing.
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Date of stay: December 2020
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Location
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Response from shane gray, Guest Services / Front Office at Telford Hotel & Golf Resort
Responded Dec 19, 2020
Dear Paola H, Thank you for taking time to write a review on TripAdvisor. I am delighted to see your comments and it is very rewarding to see our hard work and commitment in these unprecedented times is being rewarded by such lovely comments and ensuring you have an enjoyable and "super" stay. I look forward to your next visit, once these current restrictions and guidelines are relaxed and we are able to show you another super stay. Shane Gray Guest Experience Manager.
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PRICE RANGE
$79 - $120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
telford hotel & golf telford, telford hotel and golf resort
LOCATION
United KingdomEnglandShropshireTelford
NUMBER OF ROOMS
114
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Frequently Asked Questions about Telford Hotel & Golf Resort
Which popular attractions are close to Telford Hotel & Golf Resort?
Nearby attractions include Blists Hill Victorian Town (0.4 miles), Jackfield Tile Museum (0.6 miles), and Coalport China Museum (0.3 miles).
What are some of the property amenities at Telford Hotel & Golf Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Telford Hotel & Golf Resort?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Telford Hotel & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Telford Hotel & Golf Resort?
Conveniently located restaurants include The Woodbridge Inn, The Brewery Inn, and The Shakespeare Inn.
Are there opportunities to exercise at Telford Hotel & Golf Resort?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Telford Hotel & Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Telford Hotel & Golf Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Telford Hotel & Golf Resort?
Many travelers enjoy visiting Benthall Hall (2.4 miles) and Buildwas Abbey (3.3 miles).
Does Telford Hotel & Golf Resort have any great views?
Yes, guests often enjoy the park view available here.
Is Telford Hotel & Golf Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.