Considering everywhere is closing, the staff here are warm and welcoming. Restaurant closed, so the receptionist told me the best local places to get food delivered to the front door. Would stay here again just because they staff are so cool
Having researched our options in Telford we were not disappointed with the Holiday Inn. The hotel was very clean, with attention to covid-19 regulations. All the staff were efficient and most helpful, nothing was too much trouble. The swimming pool slots & restaurant were well organised - overall a great stay for our family.
All in all a good stay, best part how comfortable the beds were. Great facilities regarding the recent covid situation e.g plenty of hand sanitizer, people encouraged to wear face masks, social distancing ect. But it thoroughly lacked that extra touch of cleanliness. As soon as we entered the room it smelt quite musky and dusty therefore had to open the window, possibly could benefit from some plug in or airwick air fresheners. Also the room was quite dusty especially around the edges of the carpet and on the chairs, in which I'm guessing as to why the room smelt how it did, Also there were no cleaning supplies available to freshen up the room.
We had booked to stay at The International hotel through Booking.com and when we arrived there was a note on the door saying to call into The Holiday Inn next door. I presumed due to Covid-19 all guests were staying at the one hotel, even with the building work that was being done the room was comfy and warm. Breakfast the next morning was a Covid-19 safe lunch bag containing a sausage or bacon roll with a yogurt, apple, croissant and an orange juice, coffees were also available so we took our food back upstairs. I would definitely recommend this hotel as it's very central to the park and town centre
Very safe and felt safe and clean. Constant cleaning of tables in Restaurant. Hospitality was second to none the bar staff And restaurant staff were simply superb. Food was lovely too especially in These challenging times Definitely be coming again.
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