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Village Hotel Swindon

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Village Hotel Swindon
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1,701 Reviews from our TripAdvisor Community

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Showing 1,688: English reviews
Piraeus, Greece
Reviewed December 28, 2016

Nice hotel with spacious rooms.nice location and close to town.on the negative, the clean condition of the room could be improved and if you book from epxedia keep in mind that you'll need to pay extra to use the pool

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Helpful?
Thank Hary K
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your review. I am pleased that you enjoyed your overall stay with us and found our location to meet with your needs. I can only apologise that you found the cleanliness of the room to be questionable and your feedback will be shared with our Head Housekeeper in due course. Kind regards Andrew

Swanley
Reviewed December 28, 2016

We have stayed at this hotel for over 20 years the service is always excellent, staff are always friendly and helpful, the nearby facilities ( cinema, bowling ice rink ) along with the leisure centre in the hotel make it excellent venue for families and there is plenty to do within a short distance of the hotel if you like...

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Helpful?
Thank wendyhI5771OC
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your kind review and for giving us top marks. I really appreciate your loyalty to the hotel and am delighted that we continue to deliver the high level of service you have come to expect. I look forward to welcoming you back again in 2017. Best regards Andrew

Stourbridge
Reviewed December 28, 2016

Stayed for Christmas night after spending the day with family. Faultless as normal. Large well facilitated room. Spotlessly clean and warm. Very comfortable bed and excellent breakfast with a large choice of hot and cold food. Very professional and courteous staff. Thanks!!!

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Helpful?
Thank Adam C
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for taking the time to write your review and welcome back. I will be sharing your kind words with the team in due course and I look forward to welcoming you back again soon. Best regards Andrew

Swindon
Reviewed December 27, 2016

very good over all experience friendly staff ,great food,and very clean,i had a lovely stay.,and would recommend this hotel,good spa treatments ,and pool and gym facilities. Would use this hotel again.

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Helpful?
Thank N5425LEdawnh
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your 5/5 review. I am delighted that you enjoyed your festive break with us and I do hope we will have the pleasure of welcoming you back again in 2017. Best regards Andrew

hagley
Reviewed December 27, 2016

I am very sorry to have to report that the cleaning in the room we stayed in room 150 was poor. Dust everywhere, hairs in sink, toilet seat moved so sitting down was extremely difficult. The bed was very comfy and the room looked lovely until you looked more closely. There were lots of faults, like the coffee machine being...

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Helpful?
Thank tony1946
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, I am sorry and most disappointed that you found the cleanliness of your allocated bedroom to not be up to our usual high standards and your feedback will be shared with our housekeeping team in due course. I do hope this will not deter you from staying again and I hope to welcome you back again soon. Best...

Swindon, United Kingdom
Reviewed December 26, 2016

Good Nights entertainment and the food was lovely, nice hotel bedroom lovely didn't use leisure facilities but they looked as good as other areas in the hotel. Poor after service if you need it, this could be improved.

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Helpful?
Thank honeysuckle54
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your review. I am pleased that you enjoyed your overall stay with us whilst attending one of our Christmas Party nights. I am unsure what you mean with regards to after service so should you wish to discuss this further then please do contact me directly at the hotel. Best regards Andrew

Reviewed December 26, 2016 via mobile

Arrived on Christmas Eve..staying 2 nights. Been before but this time we booked an upper deck room. Very dark room..cleaning could have been better..coffee machine needs a good clean..no good for just making tea..water not hot enough ..prefer a kettle. Bed was very comfy.. Shower very good too..but found a hair in the sink in arrival.. I wish we had...

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Helpful?
1Thank Jean S
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, I am pleased that you enjoyed your overall festive break with us and I have noted your comments regarding the bedroom cleanliness for which I apologise. I trust that you will continue to use Village Hotels in the future and I look forward to welcoming you back again soon. Best regards Andrew

London, United Kingdom
Reviewed December 25, 2016

Always good, we have stayed many times with 2 small children who love the pool. Room very large 9m x 6m, comfortable, excellent comfortable beds. Facilities sch as cafe, bar, coffee shop, not used. Recommended.

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Helpful?
Thank Geof D
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for giving us top marks following your recent stay with us. I am pleased that you continue to enjoy staying at Village The Hotel Club Swindon and I do hope it will not be too long before you stay again. Best regards Andrew

Swindon
Reviewed December 25, 2016

Mould everywhere, bed wasn't made. Also small bed. Room 325. Was no service at all in the pub house waited 45mins + for food 3 times. Even left early spent a night and that was enough. Never again! 😡😡

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Helpful?
Thank 78dannyj
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your review. I am sorry that your expectations were not met on this occasion. We do not have a room 325 so I am unsure as to how to further investigate the issues you experienced in the bedroom so please do contact me directly at the hotel. Kind regards Andrew

Ruislip
Reviewed December 24, 2016

Breakfast was excellent pub food was a poor experience as order got lost which I had to chase or it would never have arrived as we had grandson with us that evening he was impatient when it finally arrived, only one, ended up leaving most of the meal

Review collected in partnership with this hotel
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Helpful?
Thank martinhJ7898JQ
Andrew S, General Manager at Village Hotel Swindon, responded to this review

Dear Guest, Thank you for your review. I am sorry that your pub experience was not as intended. I will be sharing your feedback with the team in due course to better understand what went wrong and what lessons we have learnt as a result. Best regards Andrew

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Village Hotel Swindon is situated on Shaw Ridge Leisure Park and 3 miles from Swindon Town Centre. The Leisure Park has a bowling alley, multi screen cinema, restaurant, Pizza Hut and a public house. Within walking distance is an ice skating rink, a small shopping area with supermarket, post office, pharmacy, petrol station. Great Western Designer Outlet Village is within a 10 minute walk. Village Hotel Swindon has 147 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 

Additional Information about Village Hotel Swindon

Address: Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
Location: United Kingdom > England > Wiltshire > Swindon
Price Range: $67 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Village Hotel Swindon 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
De Vere Village Swindon Hotel Swindon
Swindon De Vere Shaw Ridge
Hotel Style:
#2 Spa Hotel in Swindon
#3 Luxury Hotel in Swindon
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Questions & Answers

Here's what travelers have asked, with answers from Village Hotel Swindon staff and other travelers.
2 questions
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Plano, Texas

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Questions? Get answers from Village Hotel Swindon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For big groups, get the suite”
IbzoL, 1 week ago | Read review
“Most rooms are excellent”
I2835GBjohnd, 1 week ago | Read review
“The family rooms were brillian”
I3645CQbrendas, 1 week ago | Read review
“We were at the opposite end of the hotel - rooms were quiet.”
flange1971, 3 weeks ago | Read review
“2nd Floor was fine”
Connor25, Mar 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question