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Hallmark Inn

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1 room 2 adults 0 children
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Hallmark Inn
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399 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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Derby, United Kingdom
Reviewed 2 days ago NEW

Friendly helpful staff,logged my phone and I pad.PAtric and Richard exepptional.Well done chaps!!! Sam in reception was a delight and particularly helpful The food is excellent there is a fine Italian next door.

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Thank andrewsaywood
Reviewed 1 week ago via mobile

I stayed here for one night on business. For this reason I didn't pay for the room so I cannot comment on the price. So the first thing I'll say is the location is excellent, i got into Derby from the train station at around 10pm and the Hallmark inn is literally 1-2 minutes across from the train station which...

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Thank Georgia D
Nottingham, United Kingdom
Reviewed 3 weeks ago

this was my first visit here and i did not regret it, the staff were very polite and pleased to have me and were asking if everythings fine or if i had needed anything. the bathroom and bedroom was very clean and the service was great. i would definitely recommend others to come here

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Thank richard398
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Richard, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I am pleased to hear that you would definitely choose to recommend us here at the Inn, we always try to ensure our guests have an enjoyable stay and look to revisit. Don't forget in future to book us direct as...

Montpellier, France
Reviewed 3 weeks ago

The room and facilities in the room were fine although th bedding and shower could have been seriously improved. However, the offhand and unhelpful attitude of staff was most off-putting as well as some of the other guests who were shouting, swearing, spitting, and slobbering over each other. A pity, because the location is good. I had actually thought I...

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Thank louise d
England, United Kingdom
Reviewed January 16, 2017 via mobile

The hotel was lovely and so was the room and staff. 😀The only thing which I didn't like was you pay for parking which than you thought you would get a space but no as the hotel shared the car park with a restaurant so it was first come first served bases even if you paid there was no guarantee...

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Thank Carrie22015
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Carrie, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. Thank you for our first review in 2017 !! I am pleased to hear the room was to your liking and the customer care standards were high, we always try to ensure our guests have an enjoyable stay and look to...

Witham, United Kingdom
Reviewed December 16, 2016

The hotel is in a great location 2mins away from train station and 10mins for town. BUT The hotel in its self is really poor the beds were rock sold not really comfy at all. The food was really horrible had to go and find other places to eat. The male staff didn't really treat my like I was guest...

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Helpful?
Thank lukew95
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. Naturally I am disappointed that you failed to have an enjoyable experience on your recent stay at the Inn. Our intention is that every guest enjoys our great hospitality but on this occasion we appear to have fallen short of...

Bucks
Reviewed December 13, 2016

We stayed for 3 nights Fri, Sat & Sun. The staff couldnt do enough for us they were really lovely! The rooms are sufficent @ 15sqm lovely TV! The radiators lovely and warm but the window did need some manipulation! They could really do with matress toppers and some new pillows as not the best for comfort but again it...

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Helpful?
Thank Donna B
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Donna, I am pleased to hear that you enjoyed your weekend away here at the Inn, we always try to ensure our guests have an enjoyable stay and look to revisit. I have passed on all your comments to the team and praised everyone on a job well done. Thank you for your kind words in relation to customer...

Bournemouth, United Kingdom
Reviewed December 12, 2016 via mobile

Stayed in this hotel several time over the last 2 years. Rooms are acceptable, bar is dated but it exists & breakfast is ok. I would recommend room only which can be bought around £50.00 and get dinner and breakfast elsewhere. Car park charge of £8 has been introduced adding cost onto he stay without adding any value. Not a...

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Thank tom2002cl
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Tom, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I was glad that you noted that our rooms represent great value for money and that the accommodation and breakfast are of a good standard. If you were thinking of an upgrade why not try our sister hotel the Hallmark Hotel...

Staffordshire, United Kingdom
Reviewed December 9, 2016

The hotel is ok but requires TLC updating as the shower head leaked and the sink basin was slow to drain but the largest issue was the new car park charges - £8 per night! We were a party of around ten so the car park charges were a main topic of conversation, if you dine in the restaurant next...

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Thank francebyfifty
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. We have recently introduced paid parking here at the Inn, however with the £8 included we still believe we represent excellent value for money particularly if you book with us direct. Thank you once more and we look forward to welcoming...

Liverpool, United Kingdom
Reviewed December 6, 2016

A perfectly nice hotel with no frills. Well priced with a good breakfast thrown in. Staff were very friendly & helpful for the whole weekend. The room was warm and clean and contained a shower that didn't need a degree to figure out.

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Helpful?
Thank James C
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I was glad that you noted that our rooms represent great value for money and that the team displayed excellent customer service skills. Thank you once more and we look forward to welcoming you back to the Hallmark Inn Derby. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hallmark Inn

Address: Midland Road, Derby DE1 2SL, England (Formerly European Inn)
Location: United Kingdom > England > Derbyshire > Derby
Price Range: $46 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hallmark Hotel Derby
European Hotel Derby
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Questions & Answers

Here's what travelers have asked, with answers from Hallmark Inn staff and other travelers.
3 questions
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4 months ago
Nottingham, England, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Hallmark Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All quiet across road from rail station”
 of 5 bubbles andrewsaywood, 2 days ago | Read review
“We had room 132 it was a nice clean quiet room”
 of 5 bubbles donnabO9962RU, Dec 13, 2016 | Read review
“Stay clear of the lift!”
 of 5 bubbles peterrslp, Nov 19, 2016 | Read review
“Ask for a room at the back of the hotel..”
 of 5 bubbles sarawatson13, Nov 1, 2016 | Read review
“Choose on the inside to avoid street noise”
 of 5 bubbles andy63119, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question