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Best Western The Stuart Hotel

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119 London Road, Derby DE1 2QR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (273)
Room & Suite (136)
Dining (20)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western The Stuart Hotel
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 30 hotels in Derby
Location
Cleanliness
Service
Value
BEST WESTERN The Stuart Hotel is in the heart of Derby city centre close to many restaurants and bars with easy access from the motorways and the peak district. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. We have excellent food and beverage options for you from our cocktails and nibblets menus to our a la carte menus and 24 hour room service menus. We look forward to welcoming you.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
1,406Reviews4Q+A100Room tips
Traveler rating
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Popular mentions
Jordan S wrote a review Feb 2021
1 contribution
All staff were pleasant, some more friendly than others. As a vegetarian, the food options were very satisfactory as was the quality of the food. The room itself was not anything special and quite small but was good enough for my one night stay as a single guest.
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Review collected in partnership with Best Western
Date of stay: February 2021
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Cally wrote a review Jan 2021
Port Isaac, United Kingdom14 contributions2 helpful votes
Quite frankly the worst hotel I've stayed in for a long time. I had to travel as I was attending the funeral of a close family member. Upon arrival I found that the air con unit didn't work and lights in the bathroom didn't work. After settling in I also noticed the cleanliness was very questionable. There were hairs in the plug hole of the basin and bath, there was dirt around the bath, the showerhead was clogged with limescale and operated poorly. There was also also no complimentary soap or wash of any sort. The insert from the basin tap was also missing so water spewed everywhere when operated. The aircon unit was also clogged with a thick layer of dirt and dust, which didn't fill you with confidence of what you were breathing in, especially as COVID was at its peak. The management left running the hotel were basically the only reason I continued my stay, she was thoughtful, professional and compassionate to my situation and is a credit to the hotel.
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Date of stay: January 2021Trip type: Traveled solo
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michaeljohncolgan wrote a review Jan 2021
Kingston-upon-Hull, United Kingdom1 contribution
The staff were very hard working and did there best to make our stay as good as it could be in the current times I will be back hopefully in better times and had no problems with the hotel or the staff
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
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Location
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Trip type: Traveled on business
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tt922020 wrote a review Nov 2020
1 contribution1 helpful vote
Staff members really friendly and very helpful, the quality of the food is not good at all very disappointing and extremely overpriced the rooms are very standard and the WiFi wasn’t working half of the time in my second week
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Cornell B wrote a review Nov 2020
Leicester, United Kingdom7 contributions6 helpful votes
Absolutely disgusting customer service, tried to cancel my booking due to uk lockdown and receiving an email from them informing me I was not allowed to stay unless I was a key worker, to be told by the hotel manager “Don’t you watch the news” “that’s your problem, you new what was happening”. I booked this hotel around 2 weeks ago when we were not in lock down. I kindly asked her to waive the cancellation fee as I was not allowed to stay. She then informed me i should have chosen free cancellation and had I spoken to her politely she would have waived the fee, I had actually chosen this option when booking, at this point I asked if I could speak to someone higher to which she said I’m the manager , the highest person you can speak too. I then asked to speak to who she reports to which she refused said bye and hung up the phone, absolutely shocking behaviour, never been spoken to like that in my life. She spoke over me and I could not even have a conversation with her as she was so abrupt. I understand it’s a difficult time for everyone right now but that’s not how you should speak to a customer especially when your the manager, very disappointed I would have expected more from such a big company. I stay in hotels very often and I will never stay In a best western or recommend it to anyone.
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Date of stay: November 2020Trip type: Traveled as a couple
4 Helpful votes
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PRICE RANGE
$53 - $93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stuart hotel derby
FORMERLY KNOWN AS
BEST WESTERN The Stuart Hotel
LOCATION
United KingdomEnglandDerbyshireDerby
NUMBER OF ROOMS
100
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Frequently Asked Questions about Best Western The Stuart Hotel
Which popular attractions are close to Best Western The Stuart Hotel?
Nearby attractions include The Brunswick Inn (0.2 miles), intu Derby (0.2 miles), and Paradise Island Adventure Golf Derby (0.3 miles).
What are some of the property amenities at Best Western The Stuart Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western The Stuart Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western The Stuart Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western The Stuart Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Best Western The Stuart Hotel?
Conveniently located restaurants include Shalimar Gold, Viceroy Derby, and Anoki.
Is Best Western The Stuart Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Derby.
Does Best Western The Stuart Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western The Stuart Hotel?
Many travelers enjoy visiting Kedleston Hall (4.2 miles) and Derby Gaol (1.0 miles).
Is Best Western The Stuart Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.