Holiday Inn Express Derby Pride Park
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Wheelwright Way Pride Park, Derby DE24 8SQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (15)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Derby Pride Park
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 30 hotels in Derby
Location
Cleanliness
Service
Value
Modern Holiday Inn Express hotel in Derby’s Pride Park with breakfast and parking. Enjoy a peaceful location 10 minutes' walk from Derby town centre, within the Pride Park business and retail complex, a short drive from the M1. Direct trains speed you from nearby Derby station to Birmingham and central London and we’re within easy reach of Rolls Royce’s factories and offices. It's 29 miles to the stately grandeur and landscaped riverside gardens of Chatsworth House, while the thrilling rides in Alton Towers theme park are just 26 miles away. Pass through picturesque Matlock Bath en route to the dramatic moors of the Peak District, an hour's drive from the hotel. Comfortable rooms offer modern décor with a host of handy facilities including free Wi-Fi, a flatscreen TV with Freeview, iron and ironing board, hairdryer and kettle. Pizzas are available round the clock from the bar and there’s a selection of restaurants to choose from within Pride Park and Derby town centre.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Vending machine
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Flatscreen TV
On-demand movies
Bath / shower
Hair dryer
Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Polish
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
91Restaurantswithin 0.75 miles
26Attractionswithin 0.75 miles
699Reviews12Q+A81Room tips
Reviews
Traveler rating
- 302
- 272
- 90
- 21
- 14
Time of year
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Popular mentions
Lovely comfortable rooms with a good shower and facilities. Breakfast is still good even as grab and go coffee cereal and bacon rolls. Covid rules are followed and staff are friendly and helpful if you need advice on the local area.
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Date of stay: January 2021Trip type: Traveled solo
Helpful
Response from Mark Jobling, Owner at Holiday Inn Express Derby Pride Park
Responded Jan 28, 2021
Dear craigb309 Thank you for taking the time to leave feedback regarding your stay. We are happy to hear that you found the rooms to be comfortable with good facilities. We are also happy to hear that you enjoyed the breakfast even though it was not our full offering but a grab and go. We hope that we can welcome you back in the future. Kind regards Mark Jobling *Hotel Operations Manager)
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I recently stayed at this hotel while attending a business meeting in the area. I’ve got to say how disappointed I was that the room was not clean at all. With Covid cleaning supposed to be more intense I was shocked that the room could be unclean The basics should be easy The TV remote still had food on it from a previous guests stay Disgusting and I would never stay their again. I actually cancelled another stay at a different holiday Inn following this experience. The 2 hotels I’ve stayed in since Jurys Inn & DoubleTree Hilton have specifically cleaned the TV remote with sanitiser
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Date of stay: October 2020Trip type: Traveled on business
Helpful
Response from IHG Service, Owner at Holiday Inn Express Derby Pride Park
Responded Nov 5, 2020
Hello Campers2018, I have notified our management about the TV remote and the cleanliness of the room. We aim to provide a clean and healthy environment for all our guests. I hope you can accept an apology for that. Thank you so much for choosing us for your stay. I have sent you a PM to talk about this a bit more. We'd love to host you again and show you that we can do better. Alejandro G. Case Manager IHGService
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Stayed here as we wanted to visit places in the area . The room was clean,staff friendly & helpful. Location is great ,price ok . Just one problem, the lighting in the room was not ideal. No middle ceiling light ,just spotlights at side of beds and a hanging light in one corner. Needs a light ofer the long mirror . Beds clean and comfy ,a very pleasant weekend was had .
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Very much as expected for a holiday inn express, rooms were good and clean, Breakfast is now more limited but was well run, all staff we encountered were pleasant, and free parking right outside the hotel. Overall good valve.
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Date of stay: September 2020
Value
Cleanliness
Service
Helpful
I arrived at the hotel early (as a Spire Level guest I have 10 am check in subject to availability). Upon arrival I headed to the seating area to put down my heavy bags before I went to the check in desk. Before I even had the chance to put down my bags I was "pounced on" by Belinda asking me what I was at the hotel for, was I checking in, was I leaving. It was very uncomfortable, almost like she was in a state of panic. I proceeded to reception and asked to check in, no rooms were available so I asked if they could call housekeeping and get a time frame and I would wait in the vacant seating area and have a coffee. I was dealing with a young lady who was polite and friendly but then Belinda decided to interrupt , which is terribly unprofessional when you're dealing with one member of staff and then suddenly you have to deal with two, it's almost like gang behaviour. Then I was told that I couldn't wait in the hotel and that I should wait outside (in the cold and rain) until I could check in. I was dumfounded. I paused for a moment to process what she had said and then I asked (to clarify) " you want me to wait outside in the cold and the rain until I can check in, with my luggage etc ?" So, I told her that is not the type of welcome I expect and to suggest someone wait outside the hotel was absolutely stupid. I'm sure most would agree with me on that one. I realise tensions are high and the need for social distancing but the reception was empty and the mere suggestion that someone should have to wait outside to check in is nothing less than pure stupidity. Minutes later the manager comes out clearly agitated and full of anger accusing myself of calling a staff member of being stupid. First, I called the suggestion stupid not her (although, i'll let those reading this decide for yourselves). Secondly, I expect a manager to be calm, composed and professional but all I saw was a level of unprofessionalism unbecoming of a manager and he should revisit his training manual. Finally, I have been a IHG customer for many years, stayed in 100+ hotels and spent over 700+ nights and never been treated like that. Most hotels I frequent know me personally and if asked would tell you how charming and friendly I am. I regard a lot of IHG staff as friends as I have know them for such a long time. This was a miserable experience for me that left me feeling truly saddened and clearly the staff here need to learn how to be more courteous and friendly, but it's understandable that why they are the way they are if the management was anything to go by. Clearly mismanaged by someone that allows his staff to behave in any way whatsoever. I have probably been coming to these hotels longer than Belinda has worked in them and it counted for nothing. Whilst this wont deter me from staying with IHG again, they cannot be held responsible for a mismanaged team, I will look for alternatives when in Derby and avoid this hotel at all costs.…
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Date of stay: September 2020Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: Stay at Pentahotel round the corner
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Helpful
Response from IHG Service, Owner at Holiday Inn Express Derby Pride Park
Responded Oct 8, 2020
Hi cuauht_mocr956, I appreciate your feedback and for choosing to stay at our Holiday Inn Express Derby Pride Park. Your continued support as a Spire Elite is valued. Our aim is always to ensure every guest feels cared for, valued and respected. I am sorry what you experienced was otherwise. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I have also sent you a private message to obtain additional details regarding your stay. I hope you will give us a chance by staying with us again to show that your unsatisfactory stay was an exception. Cheers, June A. Case Manager IHGService
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PRICE RANGE
$48 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express derby pride park hotel derby, holiday inn derby, derby holiday inn
LOCATION
United KingdomEnglandDerbyshireDerby
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Derby Pride Park
Which popular attractions are close to Holiday Inn Express Derby Pride Park?
Nearby attractions include Pride Park Stadium (0.4 miles), The Brunswick Inn (0.3 miles), and Alter Rock Climbing Centre (0.7 miles).
What are some of the property amenities at Holiday Inn Express Derby Pride Park?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Derby Pride Park?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Derby Pride Park?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Express Derby Pride Park?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Derby Pride Park?
Conveniently located restaurants include Shalimar Gold, Viceroy Derby, and Anoki.
Is Holiday Inn Express Derby Pride Park located near the city center?
Yes, it is 0.9 miles away from the center of Derby.
Are any cleaning services offered at Holiday Inn Express Derby Pride Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Derby Pride Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Derby Pride Park?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Holiday Inn Express Derby Pride Park?
Many travelers enjoy visiting Kedleston Hall (4.5 miles), Derby Gaol (1.4 miles), and Dale Abbey Ruins (4.9 miles).