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Hallmark Hotel Derby Mickleover Court

Traveler (192)
Room & Suite (41)
Dining (8)
Certificate of Excellence

About

#8 of 28 hotels in Derby
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hallmark Hotel Derby Mickleover Court is fabulously located in Central England, only three miles from Derby city centre. The hotel has plenty of free parking onsite and 99 comfortable bedrooms including 15 family bedrooms. The hotel offers lots of great facilities including a brasserie, lounge, bar and free superfast WiFi throughout the hotel. A health and leisure club including a swimming pool, sauna, spa pool, whirlpool and steam-room. 11 meeting rooms for up to 200 delegates. Stylish wedding venue for up to 200 guests. Sky Sports and BT sports is available within the bar area.
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Property amenities
Fitness Center with Gym / Workout Room
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
1,382Reviews
22Q+A
100Room tips
Traveler rating
  • 614
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  • 201
  • 67
  • 38
Time of year
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  • English
Popular mentions
My Son stayed here, and will be doing so for 3 weeks over the next few months, as part of a satellite course in Derby. He is a teenager, a long way from home and found the Staff helpful. There was an issue with housekeeping and this was sorted quickly and efficiently. He is a
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded yesterday
Dear purplepurplegroove, Thank you for your honest comments following your son's recent stay. I am glad to hear that the Hotel Teams were friendly and hospitable during the stay and sorted the issues with the bedroom swiftly. Sorry to hear about the food issues, however I'll ensure that Chef and his Team are made aware. Thank you once again for your comments and we look forward to welcoming your son back soon. Warm regards Ash
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We had previously stayed in this hotel in April this year, noting that a little TLC was needed in some areas of the hotel. It is pleasing to see that work has been done in those areas. However our rooms balcony, and those of others we could see, do need attention. The food we
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 3 days ago
Dear Craige54, Welcome back and thank you for your lovely 5-star review. We're glad that you picked up on some of the small noticeable improvements within the hotel. With a few more planned in the coming weeks, I'm certain that they'll be much appreciated by other guests. Thank you once again and we look forward to welcoming you back to our hotel in the future. Warm regards Ash
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We stayed here as part of a large group. What really impressed us was the attitude and friendliness of the staff, nothing was too much trouble for them. We were on ‘party ‘ rates, but were never made to feel like second class guests. My first stay in Hallmark but I will
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 3 days ago
Dear TravellerWiltshire, Thanks for your lovely review. We're glad that you enjoyed your stay with us and we hope that we are able to welcome you back soon. Warm regards Ash
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Positives first : all the staff in the hotel were welcoming and efficient. Easy to park near the entrance , and to access WiFi inside the hotel.Then, not so good.. I agree with previous reviewer - the room was tired, + bathroom extractor u/s, and aircon not giving any heat.
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 3 days ago
Dear MichaelT996, Thank you for your honest review following your recent stay. We are glad to hear that hotel Team were friendly and welcoming, however sorry to hear about your disappointment with the room. As you can imagine, as property of our size requires a planned approach to maintenance and upkeep. I will review our planned preventative maintenance schedule, so that we can move some tasks around to ensure that the areas that you mentioned get some TLC. We have recently made some small improvements in our hotel lobby, and with a few more areas planned, I'm certain on your next visit you'll be able to notice the improvements. We look forward to welcoming you back soon. Warm regards Ash
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After phoning and booking an "accessible" room we were a little disappointed with the layout of the actual room because there was only access to one side of the double bed. On discussion with reception staff we were offered another room and also aids to help with making it
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 1 week ago
Dear 651LFB, Thank you for taking the time to post a review following your recent stay. I am glad to hear that the Reception Team managed to resolve the initial bedroom challenge and good to hear that the rest of your stay was good. We look forward to seeing you back soon. Warm regards Ash
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Previous
PRICE RANGE
$70 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the menzies mickleover court hotel derbythe menzies hotel mickleover
LOCATION
United KingdomEnglandDerby
NUMBER OF ROOMS
99
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