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Holiday Inn Derby Riverlights

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#8 of 31 Hotels in Derby
Certificate of Excellence
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503 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Winlaton Mill, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Central clean looks new rooms good size nice sized TV cleaning staff great hotel staff very helpful 5 minutes from rail station a couple of minutes to main shopping centre and museum. Bus pass holders close to all main bus routes.

Helpful?
Thank Mrcoolweb
Aberdeen, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I find chain hotels can be hit or miss, this one is definitely hit! Ive stayed here on business twice now and found everything to of a high standard. The room was spacious and clean with great rain shower. The breakfast buffet was well stocked with lots of variety so very handy for a longer stay. Lastly the staff were... More 

Helpful?
Thank L2YDN
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear L2YDN, Thank you kindly for writing a positive review and giving us 5 stars. Reading such feedback is always humbling and ensuring consistency in good service delivery is important to us. I will also pass on your feedback to my team. We look forward to welcoming you again to the hotel. If in the future we can make your... More 

1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

I have been to this hotel once before and could not fault it so I booked again for a one night stay with my partner the first stay we had we had booked a smoking room as it gave me the choice as both me and my partner are smokers we thought great so the second booking I made I... More 

Helpful?
Thank Joanne A
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear Joanne, Thank you for being our guest. However I appreciate we did not meet your expectations and I apologies for the lack of communication from our part. We do have a system in place to contact guests informing them of the change to the hotel and updates to websites were also carried out during the transition to non-smoking rooms.... More 

Burgess Hill, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel, we stayed at this hotel for 3 nights with 4 children in tow. Normally staying at hotels with children is hard work. This hotel was fabulous, catered so well for children, the children stayed and eat for free (brilliant) the hotel has shops bars, pubs, casinos, bounce resolution and a beautiful river full of wildlife all within walking... More 

Helpful?
Thank Joanne S
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Hi Joanne, Thank you for taking the time to write such a kind and lovely review and for you and your family being our guest. Glad we could help in any small way to make your stay relaxing and family friendly as possible. Look forward to seeing you in October. If the hotel team or I can be of any... More 

Newcastle
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night with wife, 2 kids and in-laws. Booked using PC points (15,000), wanted two rooms with extra bed on each but option was not given online. I rang hotel and spoke to David, he told me to book and he would sort it out. Booked, rang him back and he put into rooms next to each other... More 

Helpful?
Thank TheCorner69
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Hi TheCorner69, Thank you for the review and for you and your family staying at the hotel. I'm happy we were able to tailor your booking and appreciate you contacting the hotel directly to speak with David and confirm your options. I will also pass on your comments to our cleaning team. Sorry about the AC issue but nice to... More 

Norwich
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked two rooms for the family interconnecting rooms was brilliant and sociable, great large rooms very clean and modern with comfortable chair to watch tv. Staff all friendly and efficient would recommend this hotel to anyone, only downside of city centre hotel is £8 charge for car park in shopping centre and a 5 min walk.

Helpful?
Thank Filby007
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear Filby007, Thank you kindly for such a lovely review of our hotel. I will make sure to pass on your comments to our maintenance and cleaning team. Many guests do justly comment on the parking. Unfortunately our great central city location does mean parking becomes tricky but we have arranged a discounted price for our guests down originally from... More 

Stourbridge, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a girly weekend away with my sister. The hotel is perfect location to the shops and a little walk to the bars and restaurants! It is very clean and modern. The breakfast was excellent - choice of everything so there was a good variety here for all. staff were nice and friendly. No faults with this hotel... More 

Helpful?
Thank chloe e
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Hi Chloe e, The team and I just wanted to express thanks for writing your review and being our guest at the hotel. Trust you enjoyed the shopping and local restaurants and happy to read your comments on our great team and breakfast experience. Have a lovely weekend ahead and looking forward to seeing you back in Derby, Kind Regards,... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a fantastic stay this weekend, the gentleman who checked us in (working about 6pm sat 30th July so sorry I have forgotten your name!) gave us the perfect first impressions, really friendly and overly helpful - best check in experience we have had. Our room was clean and tidy, bed comfy and had the plus of having a... More 

Helpful?
Thank TheGreatGlampdoors
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear The GreatGlamdoors, Really pleased to read your review and thank you for your kind comments regarding your stay at the hotel and your experience with the room. I will also pass on your feedback to Dave who helped you during check in. However, I wanted to apologises for the faulty air-con. We have already determined the issue and simply... More 

The Hague, The Netherlands
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here only one night, due to the fact we wanted to bring our dog and our usual place does not accept our four legged creatures. I have to say it was great, the room was huge!!! It is centrally located and the staff were friendly. The only downside was the Campari was so far away and as we... More 

Helpful?
Thank Maruskaberuska
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear Maruskaberuska, Forgive the delay in our reply, but glad to read your review of our room, location and friendly staff. It's really important for the team and I that guests enjoy their stay, so reading your comments and recommendation are truly welcomed. The car park is less than 5 mins walking distance but for future reference we do have... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Very easy check inn and great room for the money we paid! We had a good view over the river which kept the kids happy!! Only one criticism was the 1hr wait for food even tho they seemed to be quite quiet!! When food finally arrived it wasnt special but edible! Over all a good stay .

Helpful?
Thank Barry R
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear BarryR, My name is Peggy and I’m the general Manager at the hotel. Thank you for your review and your comments on our room view and easy check inn. Nevertheless I apologise on behalf of the hotel that we kept you waiting 1 hour for food. Would it be possible to speak with you directly to discuss further? My... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Stresa
Stresa
Cuisines: Italian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more   less 

Additional Information about Holiday Inn Derby Riverlights

Address: Morledge, Derby DE1 2AY, England
Location: United Kingdom > England > Derbyshire > Derby
Price Range: $74 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Derby Riverlights 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Derby Riverlights Hotel Derby
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