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The New County Hotel

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The New County Hotel
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311 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Northamptonshire, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Staff very good and helpful, room clean bed comfortable bathroom in need of update. the bedrooms are situated on the first , second and third floors and there are no lifts hotel located central for easy walking to docks and town centre

Thank peterlightit
Aldershot, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Shame as newly refurbished - room was lovely with kettle, microwave and fridge - nice new shower room and walk in wardrobe - hairdryer didn't work and we told reception on departure. Unfortunately the rooms have the old style sash Windows and no double glazing and we were kept awake by drunks and druggies shouting outside until about 5a.m. It... More 

Thank Dobbin100

Travelers are raving about these Gloucester hotels

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was spotlessly clean but very tired, comfortable beds. It was undergoing renovations downstairs but the workmen were seen and not heard at unsociable hours . The staff were extremely helpful and pleasant. The location is excellent . If it is just a bed you are looking whilst therefore is going on for then this is the place .

Thank 819geraldine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We went in but no one served us - there was one local at the bar and a table of 3 ladies - we were all were stunned no-one attended me. It looks nice from the outside but that is just the frontage. Avoid like the plague - there are much nicer places in Gloucester to go to. Management seems... More 

Thank Tomato T
Champaign-Urbana, Illinois
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is well located. Construction crews were working on refitting the breakfast room, so we had to go out for breakfast. (We made our booking months earlier, and so were not aware of this issue.) The room was pleasant and comfortable. The best thing about the hotel is its reception staff: they were so friendly and helpful. The weather... More 

Thank SC04
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is being refurbished. This is made clear at booking. Receptionist a delight, workmen very polite and at the end of the day, they have a job to do, and in the scorching heat, probably not an easy one. Room clean, bed comfy, great bathroom, though shower a bit of a monster!!! No noise heard at all, good peaceful... More 

Thank sophie0408
Norwich, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed August 3, 2016

No lift, No breakfast despite advertising as a restaurant with light airy rooms. Stuffy, hot, very very noisy with drunks, druggies, ruffians and rough sleepers shouting to each other noisily until the early hours immediately outside our bedroom window. Torn carpets, mouldy shower what more could you want! After two sleepless nights we demanded a change of room (with a... More 

Thank Popscallion
Level Contributor
7 reviews
6 hotel reviews
2 of 5 stars Reviewed August 1, 2016

Stayed here two nights. Not pleasant at all. The room was musty and stuffy, but the windows couldn't be opened. The furnishings, bed, bathroom were all greatly worn. The world's loudest seagulls were outside squawking constantly (not the fault of the hotel, of course, but did add to general awfulness of the place). TV and shower very difficult to operate.... More 

Thank Peggy N
London, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 1, 2016

Having booked this hotel as a location near the cathedral in order to attend the Three Choirs Festival several months before we visited, checked Trip Advisor the week before we stayed. Realised that all rooms were upstairs and with no lift. Made email contact and spoke to roombooking staff beforehand to request a room on first floor as my mother... More 

Thank Jill G
Leicester, United Kingdom
1 review
1 of 5 stars Reviewed July 29, 2016 via mobile

Stayed for the Blues Festival and loved Gloucester but the hotel was awful. Staff were rude and unhelpful. The front door was left unlocked at night so anyone could walk in off the street, which is busy and opposite a noisy pub so didn't feel safe. Wouldn't recommend at all, the place is terrible!

Thank GranLoves2Travel
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67 photos of this hotel

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Room/Suite (15)
Bathroom (6)
Hotel & Grounds (2)
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All Management Photos (22)
Hotel & Grounds (3)
Room/Suite (13)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more   less 

Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range: $42 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New County Hotel 3*
Number of rooms: 39
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester
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