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The New County Hotel

44 Southgate Street, Gloucester GL1 2DR, England
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302 Reviews from our TripAdvisor Community

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Showing 297: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Shower did not work had to be moved, hotel WiFi was appalling as it also did not work. Rooms were stuffy, windows locked, sink blocked and loose. No bath mat, no rubbish bin, no breakfast , took full payment at reserve stage. Although reception were helpful, we will not stay there again.

Helpful?
Thank Phillip |
England, United Kingdom
Level Contributor
145 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I came here with my partner and friends for a drink on a beautiful summers evening this week and had a lovely evening the tables were situated outside and the staff were prompt and friendly!! I shall defo be coming back again for another drink and maybe try some food next time!!

Helpful?
Thank kate s
Southampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

More character than the big chains, with narrow stairs and creaky floorboards. Rooms seem to have been refurbished, and were clean. Bathrooms for the two rooms that we stayed in were new, clean and tidy. The beds still need replacing. Tired and saggy mattresses led to an uncomfortable night. The place was deserted, and there was a significant lack of... More 

Helpful?
Thank Imsojudgingyou
Beverley, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a double room via Booking.com,as photographs on site looked fine. So let us think of some positives, the location is central, there is a NCP car park at the rear at £5 for 24 hours instead of £12.50,with a voucher provided by the hotel,and the girl on reception was friendly and tried her best. We finally accepted ( because... More 

Helpful?
Thank Robert G

Travelers are raving about these Gloucester hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My partner booked a hotel room at this accommodation for the both of us for two nights, on 10th July and 11th July 2016. The toilet was broken and told couldn't have another room as there were none and they were fully booked, I was told by the night "porter to pee in a bucket" Reception didn't know anything in... More 

Helpful?
1 Thank Richardlee K
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is fine if it's somewhere to rest your head! We stayed here over the weekend whilst my other half worked the riat airshow. It's a very spacious room, en-suite and conveniently situated right in the centre of town! It was clean, but had many downfalls. Like the reviews say it could do some with tlc! It had covered... More 

Helpful?
Thank Tlag249
england
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrival was fine with just a standard welcome. We went to our room and although it was clean (as in housekeeping standard clean) it needed work. The carpet was full of stains and I did not want my skin to come in contact with it. There were nails over the bed where I can only assume the headboard once sat.... More 

Helpful?
Thank andyjsmith2
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Not the cheapest around town so thought maybe ok.. woken at 5am by shouting in the hallway by a guest who had been locked out by his drunken friend .. fortunately I was due up soon so wasn't fazed too much although other guests seemed much less impressed !! The room was mediocre at best.. Chipped furniture .. Dirty in... More 

Helpful?
1 Thank jez l
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This place would get no rating if possible. Arrival was fine, young man was pleasant on the "front desk" Unfortunately there was no food available and also no breakfast being served due to work being done...started off well... Room was small, smelly, dirty, and roasting! You certainly get what you pay for. Shower head was loose and had no power.... More 

Helpful?
2 Thank dmct123
Level Contributor
4 reviews
5 of 5 stars Reviewed June 9, 2016

We were staying only for 1 night, but we were welcomed with a friendly smile. The hotel was ideally placed in the centre of town with parking less than a 2 minute walk away. It was very clean and tidy with very friendly staff

Helpful?
Thank Patricia H
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Amenities

Highlights
  • Bar/Lounge
  • Free Internet
  • Room Service
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more   less 

Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range: $52 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New County Hotel 3*
Number of rooms: 39
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester
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