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    Innkeeper's Lodge Harrogate-West

    East Park House East Park House Beckwith Knowle Otley Road | The Pine Marten, Harrogate HG3 1PR, England
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    8/28/2017 8/29/2017
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    $95
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    Traveler (33)
    Room & Suite (15)
    Dining (4)
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    Overview
    • Excellent33%
    • Very good40%
    • Average15%
    • Poor6%
    • Terrible6%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pool
    Room Service
    4.0 Star Hotel
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    Crowne Plaza Harrogate
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    Rooms
    Aug 28Aug 29
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (199)
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    1 - 5 of 197 reviews

    Reviewed 2 weeks ago via mobile

    Stayed here for two nights. Felt very welcomed by the guy behind the bar who checked us in. Our room was perfect. (No 10). Very spacious, extremely clean and the bed was the most comfortable I've slept in for a long time. We ate downstairs...More

    Thank Nicola73_9
    Response from AmyPineMarten, Public Relations Manager at Innkeeper's Lodge Harrogate-WestResponded 1 week ago

    Hi Nicola, Thank you for the lovely review - Room 10 is one of my favourite rooms too. I have passed your comments on to the Housekeeping Team, the Kitchen Team and all Team members on duty over the course of your stay - they...More

    Reviewed 2 weeks ago via mobile

    I booked to stay here based on it being literally 200 yards away from where I was working for two days and I was very impressed by the whole experience. The young staff were friendly and efficient at all times, the rooms were very clean...More

    Thank AlanandSally
    Response from AmyPineMarten, Public Relations Manager at Innkeeper's Lodge Harrogate-WestResponded 1 week ago

    Hi AlanandSally, Thank you for the 5 Stars! All the Team are really happy you enjoyed your stay and we hope to welcome you back soon. Amy

    Reviewed 2 weeks ago

    We arrived an hour earlier than booking in time but luckily our room was ready. We were shown to our room by a very polite member of staff who also helped us to carry our bags. The room ( no 1) itself was very clean...More

    Thank 9jen
    Response from AmyPineMarten, Public Relations Manager at Innkeeper's Lodge Harrogate-WestResponded 1 week ago

    Hi 9jen, Thank you for the 4 stars and apologies for the problems at dinner and we have discussed the issues with all involved. The beds are being replaced this week due to a couple of other comments on TA so we do listen and...More

    Reviewed 2 weeks ago via mobile

    First of all I would like to say the beds are superb and the rooms incredibly clean. Issues: -After hours stairwell, steep and very dirty. -Rooms aren't labelled very well. -Rooms, too hot too cold. -Poor wifi

    Thank Jack B
    Response from AmyPineMarten, Director of Sales at Innkeeper's Lodge Harrogate-WestResponded 2 weeks ago

    Hi Jack, I'm glad you enjoyed your stay, stairwell is looking beautiful again and I will look into the signage for the rooms to make it clearer for all to see. The new mattresses are going down a treat.

    Reviewed 4 weeks ago

    Stayed for 2 nights over the weekend in mid-July. We were allocated room 4 and first impressions were good apart from some small rips in the carpet. The main problem was the bed mattress, one of the most uncomfortable I have ever experienced, I rarely...More

    Thank mallett777
    Response from KimmyThePineMarten, Guest Relations Manager at Innkeeper's Lodge Harrogate-WestResponded 4 weeks ago

    Hello Mallett777, Thank you for your review. I am really sorry you had a bad experience with us. I have passed on your feedback to the management team and you will be pleased to know new mattresses' are getting ordered! Yay!! I hope you come...More

    Crowne Plaza Harrogate
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $99 - $119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Harrogate
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Innkeeper's Lodge Harrogate-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Harrogate
    • Also Known As
    • The Pine Marten (Innkeeper`s Lodge) Hotel Harrogate ,
    • Pine Marten Innkeepers Harrogate ,
    • Innkeeper's Lodge Harrogate-West Yorkshire
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    Traveler (33)
    Room & Suite (15)
    Dining (4)
    Hotel & Grounds (17)
    Bathroom (6)
    Nearby
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    2.87 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Room 1 provided they get a new bed/mattress"
    Read review
    "Do not stay in room 1, or any rooms over the staff area."
    Read review
    "Not room 2"
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    "They vary in size, ask if that matters to you."
    Read review
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