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The Balmoral Hotel

Certificate of Excellence
Franklin Mount, Harrogate HG1 5EJ, England
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1 room 1 adult
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674 Reviews from our TripAdvisor Community

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Barnard Castle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 14, 2015

I booked this hotel in July 2015, for a stay in July 2016. I received a booking confirmation and of course there were terms and conditions should I cancel. I have now been informed by the hotel, that their rooms are all " sold "!!! My booking has been cancelled. As my stay was for the Great Yorkshire Show in... More 

Helpful?
1 Thank AllisonMet
Chesterfield Derbyshire
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 11, 2015 via mobile

Comfy bed Friendly staff That's the only pluses Very dated rooms Kettle but no tea or coffee Tatty decor damp patches Bath panel hanging off Useless shower No lamps No toilet roll / well 4 squares No toiletries Not recommend

Helpful?
Thank cavtodd
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 9, 2015

Booked this through booking.com in June with my credit card. Told yesterday that I've been cancelled! Now no place to stay and I need 3 nights in town to attend a professional conference. What kind of people do this? It's an outrage. I can't get through on the phone either.

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2 Thank Nena J
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 5, 2015

Booked2 rooms in this hotel a few weeks ago through Booking.com had booking confirmed only for the booking to be cancelled today without any explanation. Poor service least i expected was an explanation.

Helpful?
2 Thank IainRosalyn
Billingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 29, 2015

Just back from a 2 night break the hotel outside and lobby beautiful went into room 5 and was very disapointed blinds ripped and broken not a blind in bathroom,found the room quite shabby and dirty especially in corners and under the dressing table other people hairs,dust and tea/coffee stains on walls. Never complained but then shower broke had to... More 

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Thank Lise F
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

Fancied a night away from home Saturday and booked this hotel on booking.com. Booked a superior double room, plenty of character. Staff were delightful, really helpful and attentive. Breakfast choice superb, I opted for eggs royale - best poached eggs I've ever eaten. Will definitely book this hotel again.

Helpful?
Thank Monkey12347
Warrington, United Kingdom
2 reviews
3 of 5 stars Reviewed October 24, 2015

We stayed here for 3 nights as an anniversary treat. On arrival receptionist very friendly and gave us a glass of fizz to celebrate which was a nice touch. Our room was at back of hotel and really quite small. No lift so my husband struggled with case up narrow stairs. Room definitely needed a good makeover but bed very... More 

Helpful?
Thank Matty999
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

This hotel lives up to the appearance from the outside, and at a good price too. The lady on the reception was welcoming and friendly, and very happy to help. I stayed in room 12, which was spacious and full of character. I don't normally sleep well in hotels, but had a brilliant night's sleep here. The quality of the... More 

Helpful?
Thank 55565fjdjdj
Leicester, United Kingdom
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 17, 2015

Stayed here for one night on my own to visit an event in the area, picked it at random for the price and the picture of the front of the building and so glad I did. You may see from previous revews that I prefer hotels with a bit of character and personality (rather than the reliable but sterile business... More 

Helpful?
Thank Victoria B
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

Was on a little road trip with my man, we ended up in harrogate, we had no intention of staying over, but last minute decided to have a look and see what we could find, fell upon the balmoral, telephoned to get some prices, The lady was really sweet and extremely helpful, we were offered an upgrade to a suite... More 

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1 Thank Stephmcrae1
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