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Great Northern Hotel

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Great Northern Hotel
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427 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Galway, Ireland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Held a staff training afternoon here. Room was set up perfectly but was tropical all afternoon.. staff were helpful and couldn't be faulted. Training ran over so we decided to feed the crew. We were put waiting in the bar which we couldn't really understand as there was no one else in the restaurant. We were starting to have our... More 

Helpful?
Thank LocalGal_13
Crewe, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Hotel and room clean. Staff extremely rude. At 11.30pm asked for a round of drinks for 9 members of the family, was told can only pay by loading £50 onto our room which we did without any fuss. Whilst standing at the reception to sort out the transaction one of the 5 members of staff who stood at reception announced... More 

Helpful?
Thank ladyjali
Shaun R, General Manager at Great Northern Hotel, responded to this review

Ladyjali Thank you for your comments. This type of behaviour by my staff is unusual, and my apologies for this. I will be investigating who these were and deal with them accordingly. Please accept my sincere apologies for their rudeness. Kind Regards Shaun Rollinson General Manager More 

2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Disappointing to say the least. Rooms are spacious if a little dated. I stayed in room 216 and it was beyond hot despite no radiators being on. Was not sure what the source of the heat was but could not sleep due to intense heat. Tried sleeping with the window open but the train announcements at 5.30 coming from the... More 

Helpful?
Thank Paul M
Shaun R, General Manager at Great Northern Hotel, responded to this review

Paul M I am sorry that you did not enjoy your stay with us. As our rooms do not have AC, we do put portable fans in the rooms as some respite, but i do appreciate this this may not be enough. There was a run on breakfast that morning , who all came down roughly at the same time,... More 

Perth and Kinross, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the bar whilst waiting for my connecting train staff are more than helpful a little bit expensive at £3.75 per pint, but then again it's furnished to a high finish and also comes with a nice warm welcome

Helpful?
1 Thank 20joshhunter16
Shaun R, General Manager at Great Northern Hotel, responded to this review

Thank you for your review, the bar was refurbished last year as well ar our restaurant and coffee shop. The staff do try to make all our guests welcome and look after their every need. Kind Regards Shaun Rollinson General Manager More 

England, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided to pop in for lunch after being told at the station that our train was seriously delayed. Got drinks, ordered and relaxed. Checked online only to find that train was only now slightly delayed and we only had fifteen minutes! The hotel restaurant packed our food in takeaway containers in good time for us to dash across for our... More 

Helpful?
Thank Capella123
Shaun R, General Manager at Great Northern Hotel, responded to this review

Capella123 I am pleased that you were looked after so well, and that you enjoyed our restaurant. Please pop in again, but hopefully not having been delayed again. Kind Regards Shaun Rollinson General Manager More 

Manchester, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were visiting the Nene Valley Railway and wanted to be close. We were delighted with the Great Western Hotel, car park was alongside and free. The reception staff were excellent...the kind young man on duty when we arrived helped me receive the free Wifi on my iPad. The breakfast was plentiful, hot and well cooked , in a beautiful... More 

Helpful?
Thank 860sl860
Shaun R, General Manager at Great Northern Hotel, responded to this review

Thank you for your comments. I am very proud of the staff that i have and the srvice they provide to our guests. I look forward to your next visit. Kind Regards Shaun Rollinson General Manager More 

Ascot, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Didn't stay there sadly, but they helped me celebrate my brother-in-laws 50th birthday by arranging wine and a fabulous room. Exceptional Customer Service with no fuss for a last minute request. Hope I will get to stay there one day.

Helpful?
Thank Rodders1956
Norwich
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Despite location just opposite to train station hotel is nice and quiet. I was upgraded for free to superior double bedroom which was facing train station. Room spacious and clean. The only problem was with bathroom - poor ventilation and not possible to open window so whole air flow was through bedroom ... Not best solution. Breakfast very good. Overall... More 

Helpful?
Thank rikanika
Shaun R, General Manager at Great Northern Hotel, responded to this review

Thank you for your review, I shall be looking into the issue with the bathroom window, to see what can be done. We are proud of our breakfast as all hot items are cooked to order, as we feel the buffet style is never the quality expected. We look forward to seeing you again. Kind Regards Shaun Rollinson General Manager More 

Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We held our wedding reception here on Saturday 6th August 2016 and it was truly wonderful. The hotel itself is beautiful and the bridal suite was perfect. The staff made us feel at ease and looked after our every need - Lizzie was fantastic and kept us informed of what was happening throughout the day. A few members of staff... More 

Helpful?
1 Thank felicitykahsay
Shaun R, General Manager at Great Northern Hotel, responded to this review

F and A Thank you for your kind review, I am so pleased that the whole day made your day so special, and you could relax and enjoy this memorable day. We all look forward to seeing you both on your first anniversary. Kind Regards Shaun Rollinson General Manager More 

Woodford Green, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Situated directly opposite Peterborough Mainline Station, I had a business meeting to attend with some colleagues from the North of England and this seemed like a useful half way meeting point from London. I was so much more impressed than I expected to be! The 1852 building is beautiful and every staff member I met was excellent. We met in... More 

Helpful?
Thank Maureen H
Shaun R, General Manager at Great Northern Hotel, responded to this review

Maureen H thank you for your review. We do have lovely little corners where informal meetings can take place , and so many options on more formal meeting rooms. I do hope you will pass us by again. Kind Regards Shaun Rollinson General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Iconic Victorian Railway Hotel, recently refurbished to enhance the elegance of this stunning hotel at the heart of the city centre. A warm welcome awaits.Please be advised that our rooms are not air conditioned, and there is no lift on the property. ... more   less 

Additional Information about Great Northern Hotel

Address: Station Road, Peterborough PE1 1QL, England
Location: United Kingdom > England > Cambridgeshire > Peterborough
Price Range: $76 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great Northern Hotel 3*
Number of rooms: 42
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