We are a family of 4 who have visited many hotels in Ireland and abroad focusing especially on hotels that offer Kids Clubs. We are currently guests at the Connaught Hotel and I just had to share this review.. From the minute we walked into the hotel the staff were so welcoming. It is amazing to see such a blend of groups from families to more senior couples enjoying themselves. Dinner was really fantastic. Daniel our server was 10/10. Nothing was too much hassle for him and he took great care of our kids. The food was fantastic and even our picky eaters finished their dinner! One of our kids visited kids camp and really enjoyed it. The room is comfortable and perfect for us. Other hotels in Ireland could do with taking lessons from this hotel in customer service and how to deal with kids! I have found that hotels in Ireland lack customer service/skills when it comes to kids but this hotel ticks all the boxes. Already looking forward to tomorrow and getting into their fab pool! 🌟 🌟 🌟 🌟 🌟…
Nice hotel with a lot of rooms and can easily accommodate few full buses of tourist. Enough free parking space. Food, restaur everything OK. Pool area with two small saunas ok but a bit outdated. Overall rooms very clean and front desk staff super friendly. Location not central, but approximately 25-30 minutes walk to city center and all pedestrian streets.
Room could do with a good clean. The carpet was in an awful state. No laundry bag or bottled water. Shower was like something from the 80's . The service in the restaurant is deplorable. I would not recommend staying here.
Rather disappointed by this hotel. We visited with a group and the service at the restaurant was very poor. We were asked to sit with 12 people at a table suited for max 10.when we complained, we finally got assigned an extra table. Then had to ask for drinking glasses 3 times, after being told we had to go get them ourselves. Extra drinks had to be ordered at the bar and picked up ourselves. Didn't know it was self sevice (FYI, not a self service restaurant). Cleaning of the rooms was poor.Tables at the lobby were covered with dirty glasses and empty wrappings. Bar service however was very good. Food mediocre. Wouldn't recommand this place if not for the close location to Galway city. Very crowdy. Hotel service below standard.
Stayed here for 4 nights, couldn't complain about anything, staff brillant and very helpful, breakfast and dinner excellent, we will be back. We brought along our nephews and they loved it, staff were very good with children also,
Just back from another great holiday at the connacht hotel. The reception area is so beautiful. The food was excellent especially breakfast. All the staff were all very helpful, especially Lily in reception so patient at check in. Excellent service from Michael in porter services and Dalia in accommodation and a lovely welcome from Bernie at breakfast. I highly recommend this hotel and hope to return soon
Stayed for 2 nights tue and wed had a lovely time as we stay there very often room lovey break fast super staff brilliant Linda in dining room so helpful and a great person all staff very nice like to say a big thank u to Caroline in reception for been so nice and I would like to thank her for promising to iron my shirts she done a great job 😃😁 this hotel is the best o and thanks to I think summer for taking my booking over the phone will be back Thomas
We had a fantastic lunch upon arrival. We had a Thai beef salad and deep fried Brie, homemade brown bread and everything was so tasty. We even asked for the recipe for the Thai beef salad. The taste was beautiful and the quality of beef was excellent. We also had dinner in the restaurant. Rib eye steak and Seabass, both excellent and the service on both dining experiences were second to none. We will be back and I’d highly recommend it
Room was clean. Staff was friendly with an easy check in. We enjoyed the restaurant, especially breakfast, and the bar was very nice. Friendly service there as well. It had a nice location near the bus stop to downtown.
Overall this is a good place to stay. Clean rooms, friendly and supportive service and really nice gym and pool facilities. The restaurant was decent but didn’t give my sister access to the breakfast service because she did not have a reservation. Also our kids’ room was very hot. We asked the next day to reduce the heat and they said they did but unfortunately they did not. Those r the two reasons we gave this a four star review instead of a five star one.