Arrived on a Friday evening, we had dinner reserved in Hyde Bar which is the hotel restaurant. Dinner was very good, cocktails were amazing and we even got a gin tree!! Unreal such a treat. The rooms are lovely, bright and modern. The bathrooms have not been refurbished like the actual rooms have been but all was clean. Breakfast was also served in the Hyde Bar, really good breakfast. The whole hotel was protected from covid with all the necessary adjustments. The hotel is 2 mins walk away at 10e for 24hrs. Eyre Square is also 3 mins walk away. All in all we will be back!!!
My boyfriend and I stayed two nights for a midweek getaway and I couldn't recommended it more. The staff at the front desk were very friendly and helpful with check in and the room was very spacious and clean. The hotel is located just around the corner from Eyre square and 5 minutes from shop street making it an easy to access location. We spoke to Elaine, the manager, a number of times throughout our stay, who was really friendly and couldn't do enough to make sure our stay was an enjoyable one. We also had drinks in the adjoining Hyde bar both nights and ate dinner one of the nights and we absolutely loved it. The drinks menus was extensive and delicious and the food was absolutely gorgeous definitely 10 out of 10. We will definitely be back.
We had a lovely room with all the facilities that you would need. Ideally located next to Eyre Square so could not be more central. The Hyde Gin bar is an experience to be enjoyed. The decor is unique and fun. Staff were very friendly. To be recommended.
The hotel was in a great location, 1 minute walk from Eyre Square. Hotel doesn't provide parking, you need to park in a public multi-storey nearby which costs €12 per 24hrs, which means you can't take your car out to travel anywhere or it will cost you €12 again. There is a small side-street nearby, Frenchville Street. €2 p/h mon-sunday and works out ALOT cheaper if you find a space! The hotel reception and bar itself was lovely- really nice decor in the Hyde Bar & Restaurant. The staff at front of house were pleasant also. As for the breakfast in the Hyde bar, it states online and also whilst booking “Breakfast includes a wide selection freshly baked breads, cereals, crisp pastries and fruit”. Unfortunately this isn’t the case and we were really disappointed. We discovered this when we asked our server what the “continental breakfast” (which was written on the menu given to us) consisted of. He explained that there was none of the above being served because of COVID. I understand that many things have changed since COVID but please, take this down off the website as it is misleading and leaves very little options for breakfast. There were only 5 options on the breakfast menu… full irish fry, vegetarian fry, hot porridge, eggs and American pancakes. We requested apple juice on the first morning which was lovely. The second morning we also got apple juice which honestly tasted like apple flavoured water. Personally I do not think the breakfast is worth the extra money as of now given the current situation with such a limited menu. The rooms… a step up from basic but that’s about it. As seen online there are Kerrygold Butter biscuits and ballygowan water in the rooms.. neither of these were provided and I don't see how there's any reason why this would be affected by COVID. There was also limescale on the exterior the the kettle. The view was shocking and so disappointing.. online there are rooms with lovely balconies etc and our view was of 4 walls. The shades on all lamps were stained. Bed linen was nice and crisp but pillows more like bullets. We had an issue on the first night with our bed which led to an uncomfotable sleep but this was resolved the next day. The towels were nice and fluffy and white. As for the bathroom the shower/bath could most definitely do with an upgrade. The wood panel on the bath chipped and the paint peeling off, the same with the wood panel on the toilet. The toiletries are not the same as advertised on the website. There was no Paul Costelloe Linen toiletries or soap, instead it was a large some sort of organic bottle on the wall which was your shower gel and shampoo. Overall, it's clean and fine if you are just looking for something basic to sleep in. All staff are pleasant. I would not rule out this hotel but it is most defenitely over-priced for what we got. I also agree with what others have said on here regarding price. It is not €6 cheaper as the prices on booking.com were still cheaper. Please take one thing from this and stop advertising certain refreshments/toiletries online and not having them in the room.…
Yes, hidden Gem. An over used phrase but well worth it in this case. Right in the centre of Galway city. Spotlessly clean rooms, fantastic fresh cooked breakfast. 10 euro for 24hr parking. Ended up staying an extra night. Will definitely be visiting again.