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Royal Marine Hotel

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Royal Marine Hotel Marine Road, Dun Laoghaire A96 K063 Ireland
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Traveler (995)
Room & Suite (378)
Dining (73)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 5 hotels in Dún Laoghaire
Location
Cleanliness
Service
Value
Travelers' Choice
Steeped in history and a favourite with the locals, this landmark Hotel is an impressive sight on the Dun Laoghaire skyline. Since 1828, a Dublin Hotel has occupied the site now occupied by the Royal Marine Hotel. With 228 Bedrooms, 14 Dedicated Meeting Rooms and a Conference Centre as well as The Pier Health Club and sananaSPA; the Royal Marine Hotel has it all.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English
2796Reviews53Q+A100Room tips
Traveler rating
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hollielong wrote a review Today
Dublin, Ireland68 contributions48 helpful votes
+1
Recently Stayed one night with my mum for her birthday. Beautiful property, excellent location and nice interior design. We stayed on a Wednesday night on which it appeared the occupancy was low ( 228 bedrooms)but we were put in a ground floor room which looked out to a residential side street, shame considering the scenic location. We had afternoon tea booked upon arrival. This was a complete waste of time and money. Avoid at all costs.We where the only two people in the dining room but the service was non existent. When I asked our server what was on the sandwiches she said she didn’t know. Then proceeded to guess. When she returned after about 10 minutes she told me and I asked could I replace cucumber for more egg mayonnaise , she said this was fine.When it arrived none of the sandwiches she said where there. No egg mayonnaise just roast beef, tomato and feta which mostly consisted of tomato.Disgusting. The bought-in top tier of cakes where soggy and couldn’t even be lifted without crumbling to pieces,like they where thaw and serve but out at least 3 days prior. Scones were delicious. Cupcake was rock hard. Had to go out to the lobby to ask find server to ask for tea.Manager in a dirty suit offered us a free Prosecco as compensation. €67.90 for a scone and glass of Prosecco essentially. We then used the spa and had massages booked in. The spa is beautiful and the staff excellent. The compliance to covid restrictions in the spa was impeccable. I had a massage from Silvia and she is very talented, had a lovely warm personality and could not be more accommodating. She is a real asset to the company. I would say it was the best massage I’ve ever had. The swimming pool and jacuzzi are also very nice, clean and of a good standard. Dinner in the restaurant was a shambles, faulty towers wouldn’t have a patch on it. 4 choices on each course all of which very unimaginative. I order a bottle of Sauvignon blanc the waiter arrived with a bottle of red. He then proceeded to put two dirty soup spoons on the table. We both choose the chowder to start seemed apt as it is a sea front hotel. 50% of it consisted of large raw chunks of potato and celery. Bland, lack of fish with one sad wilted chive for garnish. Neither of us ate it. We had steak and salmon for mains. The steak was small, unseasoned and covered in watery tasteless “pepper “sauce. Chips undercooked.This dish was incurs a €5 supplement, really. The salmon was grey in appearance with skin that’s was soggy as an another bland sauce had been poured over it. It came with yet more raw fondant potatoes that had a greasy layer on them and what looked like boiled onions. My mother actually felt sick after the two mouthfuls she ate.As we didn’t eat our main either we refused dessert. The manager Laura then arrived at our table to see what was wrong and offered us alternatives or complimentary drinks.we refused as we wanted to leave as quick as possible and get something to eat in one of the many surrounding restaurants. So I payed for my wine and €5 supplement and left. As it was so late and because of limitations due to covid we were unable to get a table anywhere. So begrudgingly I returned to the hotel and spoke to Laura and she got me a table in the bar. The food in there was ok but at 10.30 and the after the upheaval of the day the good was gone out of it. Our food and drinks in the bar where not charged for because of all the previous mess ups. Chefs and foodservice staff are in dire need of training. Laura was excellent in her handling of the whole situation. Very polite, understanding and helpful. I felt sorry for her by the end of the day as it seem the more we looked around the more complaints and staff issues she was dealing with. Seems she is probably too good for this property. Breakfast was good despite the fact we where dreading considering the previous days events. Buffet breakfast that was served due to covid. Staff still very poor, silly mistakes and not familiar with their products. Only offered scrambled eggs. Overall beautiful property, very clean, good covid compliance, terrible food and under trained disinterested staff apart from a select few who were excellent. Great hotel to use as a base do not eat here. Plan ahead though restaurants in the area very busy and need to be pre booked.
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Date of stay: June 2021Trip type: Traveled with family
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Eoin O'R wrote a review Jun 8
Dublin, Ireland1 contribution
We previously stayed in the Royal Marine in 2019 and had no complaints whatsoever. We have no memory of anything about our stay being particularly outstanding but at the time we felt we had paid a four-star price for a four-star experience and were very satisfied. When we saw they were offering special rates for reopening in June 2021, after lockdown, we were more than happy to take advantage of the opportunity to stay in a hotel we had previously enjoyed, eat a meal with table service and enjoy some drinks at the bar for the first time in months. We came to Dun Laoighre with open minds, since we understood this was the first time the hotel had been open this year. Unfortunately, our tempered expectations were not met. Problems began before check in. There was a long queue to reach the reception desk which was not attended by any staff to either enforce social distancing or manage expectations of guests arriving at the hotel. We eventually reached our room and were surprised to find there was an accessible bathroom rather than the expected bath. There was also an unpleasant smell in the bathroom the was present throughout our stay but thankfully didn’t spread into the bedroom. We also found the remote control for the television was not working. Housekeeping did not answer when we tried to call them from the room, but the batteries were soon replaced by a member of housekeeping staff after we got through to reception. At this point we were still fairly forgiving of the issues we had encountered and the room was clean and otherwise fine. Our stay included dinner as part of the package and the problems continued there. Service staff were clearly under pressure and inexperienced, which was not their fault, but there did not appear to be any senior staff overseeing service to help guide them. Our table had no salt or pepper and was missing a side plate when we were brought to it. We had to ask for bread and water a few times and water refills that were requested never came. Chowder was served with no soup spoon until it was mentioned to the server and no steak knives were provided for the steaks (which seemed to have been served to the wrong people at the table). Service in general was slow. After dinner we wanted to move to the bar, which initially was full. We were directed to tables around the reception, which were also full. Eventually we were able to get a table in the bar, where guests had given up waiting for table service and were queuing at the bar, again with no one enforcing social distancing or other guidelines. The bar was overcrowded with staff and again inexperienced service staff were overwhelmed with no senior staff to offer guidance. We went to our rooms when the bar was closed a short time later and slept well. We had an easier time at the served buffet breakfast the following morning, but again we had to seek out staff to order tea and toast. We checked out having enjoyed the opportunity to stay away from home for a night but the overall feeling was that this was in spite of the hotel rather than because of it. The frustrating thing about our stay is that it was very close in a lot of ways to exactly what we needed. Unfortunately, there were so many small problems that we felt it was fair to forewarn any other potential guests. For some others their night would have been completely spoiled and for us we are not in any kind of rush to stay in the Royal Marine again.
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Date of stay: June 2021
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Dubliner56 wrote a review Jun 7
Dublin, Ireland27 contributions10 helpful votes
On arrival at the Royal Marine, the hotel and grounds were very impressive! Sadly, everything after that was not so impressive. We checked in and our rooms were to be ready at 4pm which was fine, on our return at 4pm we were informed it would be 6pm as our rooms were not ready. Reception area was bedlam with people trying to check in and others hanging about waiting on their rooms, staff were very stressed. We went to get a drink in Hardys bar and found staff there so rude with each other, we witnessed a senior member of staff talk disgracefully to another member, he was so unprofessional it was shocking. Our meal was booked for 9.15pm, on arrival at the Pavilion restaurant our table was not ready, we waited until 9.50pm before we were seated. Waiting staff had not a clue what was expected of them, it appeared that they had no training whatsoever, there was no direction from restaurant management, in fact we had to prompt staff to clear our table after starters and main course. Food was very average, we were not impressed. Breakfast was not great. The staff serving tea/coffee/ toast had to be asked 3 times at least before we were served. We were seated beside a corner area which had used tablecloths and serviettes thrown in a pile, cleansing products on a shelf along side boxes of butter, there was definitely no Covid protocol in place in this breakfast area. To summarise, it appears the hotel is lacking in serious staff training within the bar/restaurant areas. We had looked forward to our night away and we were very disappointed with the service provided.
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Date of stay: June 2021Trip type: Traveled with family
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TGM wrote a review Jun 6
1 contribution
Awful place to stay, the staff are obnoxious and incompetent. I was due to check in at 4pm, did not get a room until 6pm. Would have left only for part of a family celebration. I would recommend you avoid this place like a plague. It is a nice looking building which is the only thing it has going for it.I have stayed in many hotels throughout the world and I have to day this is my worst experience.
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Date of stay: June 2021Trip type: Traveled as a couple
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Ivor Moloney wrote a review Nov 2020
Dún Laoghaire, Ireland3 contributions3 helpful votes
The Royal Marine Hotel has served as the venue for numerous formal and informal dinners during my present tenure as Branch Chairman of The Royal British Legion Dun Laoghaire Branch and previously as Treasurer of The Royal Air Force Association Republic Of Ireland Branch. Our dinners have been graced by more than one British Ambassador To Ireland and numerous dignitaries from British Armed Forces Associations. I also used the dining facilities whilst Director of Protestant Aid, The Brabazon Trust, and my time as Director of Hibernian Insurance. The service has always been excellent and I would recommend any other organisations to consider the venue for corporate entertaining.
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Date of stay: December 2019
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Trip type: Traveled on business
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Response from Nigel Craughwell, General Manager at Royal Marine Hotel
Responded Dec 11, 2020
Dear BrIrish1948, Thank you so much for taking the time to review your many past experiences with us at the Royal Marine Hotel and for your very kind comments regarding our offering and Staff which I have passed on to all the relevant departments. It is so important to us that our valued patrons enjoy their time with us and I was glad to read that your experiences have always been positive ones. Hopefully over time life will return to a semblance of normality and you will take the opportunity to visit us once again at the Royal Marine Hotel. Kind regards & a very Merry Christmas. Nigel
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PRICE RANGE
$118 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal marine dún laoghaire, hotel royal marine, royal marine hotel dublin
LOCATION
IrelandProvince of LeinsterCounty DublinDún Laoghaire
NUMBER OF ROOMS
228
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Frequently Asked Questions about Royal Marine Hotel
Which popular attractions are close to Royal Marine Hotel?
Nearby attractions include Dun Laoghaire Harbour (0.3 miles), Pavilion Theatre (0.1 miles), and National Maritime Museum of Ireland (0.08 miles).
What are some of the property amenities at Royal Marine Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Royal Marine Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Marine Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Royal Marine Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Royal Marine Hotel?
Conveniently located restaurants include Hartley's Restaurant, Oliveto at Haddington House, and Bistro Le Monde.
Are there opportunities to exercise at Royal Marine Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Royal Marine Hotel have an airport shuttle?
Yes, Royal Marine Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Royal Marine Hotel located near the city center?
Yes, it is 0.06 miles away from the center of Dún Laoghaire.
Are any cleaning services offered at Royal Marine Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Marine Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.