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I booked this in a bit of a hurry, and based on the location because I needed to be near where my family were staying- their hotel didn't have any vacancies. My heart sank as I approached the hotel- so dreary on the outside. No...More
Response from Alexandru-Hurduc, General Manager at Kildare Street Hotel by theKeyCollectionResponded August 14, 2016
Our mission as business is to create a place that our guests do not consider a home but a pleasant place where they can start or end their journey in Dublin. We are and will be continuing improving our property to make sure...More
And way overpriced. The staff was helpful. Other than that everything was terrible. Don't stay here. The carpets are dirty and the rooms are claustrophobic. The location is good, close to the university, but the place is so run-down and expensive that I would not...More
1 Thank johnchappell2014
Response from Alexandru-Hurduc, General Manager at Kildare Street Hotel by theKeyCollectionResponded August 9, 2016
We aim to provide our guests with best experience and service possible. I am glad you found our staff at your service and disappointed we could not satisfy you in terms of overall feel of the property. We are continuing making improvements and...More
I had a pleasant stay,good rooms(en suite) and there is no noises from outside very silent atmosphere. Very friendly and helpful staffs
especially Mr.Alex.Room service are best.Nice location.Good wifi,overall very good experience.
I initially booked this hotel as friends were going to be staying there. I was very surprised my room did not have a bathroom and I was expected to share. I mentioned my disappointment to the hotel staff and they arranged for me to change...More
Tired and dingy paintwork, feeble & broken shower, broken sash on window so it couldn't be opened without propping it, lumpy bed, dodgy looking wiring on sockets, staff a bit grumpy when I (dared) to complain. I could go on but I'm feeling depressed by...More
1 Thank Kate B
Response from Alexandru-Hurduc, General Manager at Kildare Street Hotel by theKeyCollectionResponded July 16, 2016
Dear Kate B,
I am really disappointed that your stay with us has become memorable to you in such harsh way. I can assure you that mentioned defects are being taken care of and we are tirelessly working on improving every aspect of service and...More