Medium level overall, but the best option if you have an event at the Croke Park, just opposite. Rooms are ok but breakfast is too 'production line' style. Some options but too boring for more than 2-3 days visit.
Had not planned to spend a night in Dublin but faced with unanticipated travel delays, found ourselves at the Croke Park Hotel…on the day of finals which meant that the area was literally overrun. I read someone else’s comments about the hotel being overrun by Americans. On our occasion, it wasn’t Americans but good old Irish folks coming out to cheer on their teams. In my books, it matters not the country of origin of the people who are running amok in a hotel, but the fact that the hotel makes no attempt at control, nor have the staff required to deal with a surge in attendees. Children repeatedly setting off fire alarms, rampaging through the halls, stomping through gardens on the patio. Hotel staff are not child-minders, to be sure, but allowing the number of people in the bar and lobby that was witnessed cannot translate into a good customer experience (I suppose good customer service for some is simply getting to pound back multiple pints while awaiting a match. To each their own). Aside from the general crowd, linen bags and room service trays and bottles lined the halls, room was very average for very high price. Worst of all, this place is in a desert, as far as restaurants are concerned. Not a great area of Dublin, so we ordered room service. There seemed to be some alright items on the room service menu which the hotel notes is available until “late”. Who knew—9:30 is TOO late! Ordered 2 sandwiches which could only be described as something a child might make when packing a school lunch. Freezing cold bread and ham, no cheese as promised, with crisps on the side. Sandwich #2 was simply weird. Husband thought he was ordering some sort of grilled veg sandwich, turns out it was a couple of (again freezing cold) pieces of deep fried zucchini and red pepper on cold bread, smeared with odd beet purée. One half of sandwich was missing it’s bread “lid” (not that it mattered, sandwich was inedible). I’m not a “rude American” (as some reviewers like to refer to anyone other than domestic tourists), but a polite Canadian who is generally appreciative of a bit of effort for the equivalent of a $500CDN room, dear in any country. Human resource shortages are a worldwide issue, but little things like not making sandwiches out of ice cold bread would be a suggestion. Will also add that when direct booking this hotel, we were sold an upgraded breakfast package, although hotel website clearly states breakfast is included. Haven’t experienced the breakfast yet, but my expectations are not high. I notice that hotel management is dutifully responding to many poor ratings on trip advisor, offering future complimentary services. A nice gesture, but for international travellers you only get one chance. We come to Ireland frequently and won’t be staying at the Croke Park Hotel again.…
we had a great stay at the croke park hotel. the hotel bar and the food was excellent. the hotel room was clean and confortable. i never mentioned the check out time. it is 12 o'clock which is great as you can get your breakfast. return to your rokm get a shower and relax until the check out time. thank you for that.
We were staying with friends so we got a cheaper room. Because of this it was fine but if you are going with a romantic partner it is maybe better paying a little extra as there are a few turn offs which may have hashed the vibe a little e.g. cleanliness of the room. For business and friend trips I'd recommend.
I have stayed the hotel to attend the event at The Croke Park. The hotel is located in front of the gate of The Croke Park. It is a few steps to get the gate. The atmosphere on the ground floor is excellent since there are many chairs and tables with AC power. I could work there with the laptop during the event. They need to improve the service. One day during staying the hotel, there was no bed making at all. I asked to provide the set of new towels, but there was a shortage of facial towel. I didn't understand the shortage of towels at all. Another improvement is the security box. The security box in the room doesn't work at all. It is assumed that the battery was gone. The hotel should check those facility at their maintenance activities. I asked the front desk whether the shuttle bus goes to the city center. She replied that you'd better walk to get there. I am not sure that they have the shuttle bus. There is no restaurant and shop around the hotel. The business for The Croke Park is ok. You will go to the city center if you would like to have the better lunch or night entertainments.…
Came here to stay when going to the quarter final matches, very disappointed to say the least, we were also celebrating our dads birthday. He payed an extortionate amount for a room with two double beds, got to the room and only had a double and single with no fridge in it! It went downhill from there, the meal was a disaster. We arrived for our booking tired and hungry after the game, there was little to no one in the restaurant at this point bare in mind. Served by a woman with very little English who didn't understand most of everything we said, 20 minutes later and no drinks, meal has already arrived as well. Try to get attention of server however no where to be seen, and also got some of the order wrong due to not understanding , I don't blame this waitress but the management who haven't provided adaquate training! The management were useless also just stood behind the desk the whole time providing no assistance- you expect great service for a hotel of this standard and the prices you are paying, simply not good enough! Will not be back …
My husband and i stayed here last October due to having an operation in Dublin. The building is beautiful and internally exceptional. On arrival we were greeted well and nothing was a bother to them. The food was absolutely delicious. All in all the staff were very friendly and even gave us directions. Thanks T.Morrow
I always mistakenly associated the Croke Park Hotel as a hotel people probably just stayed in when going to see matches in the stadium across the road, so to my surprise, when i first stayed here I was pleasantly surprised by the beautiful interiors, large well decorated rooms, and the brilliant service. It's a large, modern hotel, where staff are very welcoming and friendly, and the food and beverage is of a surprisingly high service. They often have bbq's and bbq buffets in their large courtyard whcih is really unique for a hotel in dublin. And really put in a lot of effort to have an exciting drinks menu too
We stayed in the hotel two weeks ago, and after a day out with my Dublin friends I invited them over to the hotel for some drinks and a bit to eat. We arrived at 9pm with no reservation, and there was no badtime to get a table for 7 of us. Natalie the manager in the bar, was brilliant getting us a quiet space. Her service, offering us drinks and talking through some cocktails and food available, was premium. There was a young waitress helping as well- sorry I missed her name -and the evening was outstanding. Room was spacious and spotless clean - we only stayed one night. Reception staff were friendly at all times. I’ll definitely return here.
Spent our last night in Ireland here. Didn’t get our room Keys until 10:30pm - so we paid $350 for a 12 hour stay. Not quite worth the cost for a sleep & a shower. getting a taxi to the airport proved challenging.