Very pleasant stay last minute as we required a room for a weekend job we had to carry out in the city. Very nice and professional staff. Felippe on reception was so welcoming. Lovely hotel decor and good location.
Really lovely hotel, recent refurbishment looks amazing, rooms are stylish and modern. Staff were very welcoming and took great care of us. Phillipe at front desk was really nice and gave us a quick tour of the hotel. Mario who looked after the restaurant was good fun and made lovely cocktail for us, the final gentleman who served our breakfast and lunch was also a great help and looked after us very well. Would highly recommend this family run hotel.
We had our tiny wedding during lockdown and all the staff at The Alex helped us to make our wedding day and reception so special, perfect and memorable. The location is perfect for a city centre wedding. Rosin and Dima told us what would be available for us and our guests from the very first phone call and it was more than we could have hoped for. Any questions we had before our arrival were responded to straight away by email or phone call. Felipe at the front desk was so helpful over the entire weekend as were all the hotel and restaurant staff. The rooms and beds are so comfortable, the decor style is beautiful and comfortable, we all felt safe with Covid restrictions in place, and our stay was so comfortable. The food was delicious-the chips were amazing! We're looking forward to our first anniversary which we will definitely spend at The Alex!…
I recently stayed in here for one nice and could not fault it, the staff upon arrival were so friendly and helpful, we also had access to the executive’s lounge where there was snacks and beverages provided. Our room was spotless and the bed was very comfortable. Dinner was delicious, waiter was so friendly. Breakfast was the same. I couldn’t fault the restaurant staff. I would definitely recommend this hotel.
I had a great stay at the Alex. It was my second visit, and I found the room extremely comfortable. All of the staff were excellent and really went out of their way to be helpful- the two guys on the front desk, Felipe and his colleague were both so friendly, professional and helpful.
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