Had a fabulous time at Intercontinental for my wife's birthday. Room was gorgeous. Staff were very friendly and professional. We booked an overnight with evening meal and breakfast. Food was lovely. Sorry I didn't book an extra night. I'll definitely be back.
My husband and I stayed here for my birthday and I loved it. The staff are second to none. We had an issue, that I won't go into because the manner they dealt with it was truly astounding. Customer service at it's best. Hotels can learn a thing or two from the intercontinental. I will be back as often as I can.
Reception team at check in and check out were extremely helpful, especially, jane, john and Gary. Bar food and drink service was great, I was given the wrong starter but the staff in the bar were quick to fix the issue and gave a complimentary drink. overall great stay and will be back again soon!
The staff here are extremely seasoned and good at what they do. I was ill one night and the room service team looked after me so well. I can’t thank you enough. Room was beautiful and I never saw anyone in my room and was never disturbed. So professsional. Thank you so much!
The best service, the greatest staff and the most delicious food I have ever had! Lovely garden, amazing view and a great atmosphere! Thank you Intercontinental for this lovely afternoon! I am definitely coming back!
Had a very amazing stay. The staff were awesome particularly Jane and John. They were so friendly and very attentive to all my needs and they definitely go over and beyond what I expected. I would definitely recommend this to any and would be coming back with my family in the near future.
My family and I recently stayed at the Intercontinental Hotel on NYE. Having worked in the retail industry throughout the festive period, we were looking forward to a well deserved weekend of R & R. However, our experience was far from that, and so bad in fact that we were compelled to check out and move to the Westbury for the second night of our stay. From arrival at the hotel when the staff couldn’t honour a dinner reservation we had previously made , to being accused of booking our stay through a bogus website, the quality of service we received, in particular from the manager on duty , was rude, abrupt and substandard to say the least. Having travelled all over Europe for business I can safely say it was the worst hotel experience I’ve ever had. The manager was abrupt and dismissive and at one point suggested that we take out complaint to ‘our room or the Gardai ! ‘ We will certainly not be returning to the Intercontinental in the future .…
I went to Ireland to celebrate my brother's retirement. He is a captain for Delta Airlines and was flying his last flights to and from Dublin. I wanted to stay at the same hotel with my brother so I stayed at the InterContinental. I am so glad I did. The staff was amazing and took such good care of us. The room was comfortable and clean. I hope someday I can return.
Had the most amazing stay at the Intercontinental. Everything was perfect and I couldn’t have asked for better holiday. The service, the food and the spa was exceptional. I felt completely recharged, refreshed, relaxed and genuinely felt at home in the Intercontinental. The atmosphere within the hotel was so soothing. The music, the views and the service from the waiting staff made everything seem smooth and easy. Can’t wait for my next stay! I’m literally counting down the days. Thank you
Whatever I write will not do the Intercontinental justice; it is a place you HAVE to experience for yourself. From the moment we arrived, you could feel the luxury, class and heritage of this iconic establishment. I booked the Intercontinental for my partners birthday and whilst I reviewed other hotels I can honestly say that this was the best decision. Bags were taken to the room, doors were opened and check in was seamless. No stress. No Waiting. Holiday mode was turned on instantly. THE ROOM - WOW! The room was immaculate, spacious, temperature, lighting etc. Felt tailored made to make sure we could continue having the easy transition of settling in and enjoying our stay. The Intercontinental provided services I didn't even know I needed. As someone who loves to exercise. I found a manual on the desk where there was a paragraph on "Running". I was able to get a list of Routes available to run and enjoy the scenery around the hotel which I thoroughly enjoyed. THE SPA CENTER - was a breath of fresh air, my partner (who works in the health & wellness industry) LOVED her massage and felt completely relaxed for the remainder of her stay. THE GYM - had EVERYTHING you would need to get consistently solid workouts in. This combined with the prestige locker rooms, SAUNA, Pool and Showers made me regret not staying longer. FOOD - Breakfast - I devoured a Full Irish. It was sensational. Dinner - I originally booked two restaurants outside of the Hotel but with the weather we decided to eat in the Hotel Restaurant. The Menu is short, informative and delicious. I went with the Burger and subbed the Chips for Sweet Potato Fries! I don't drink alcohol, but I did see some Irish Coffees being escorted through and they looked very appealing. ** I would also like to mention in a passing comment to Eric (Food Manager I believe) that it was my Partners Birthday. He arranged a "Happy Birthday" Plate with Chocolates at the end of the meal. That level of care was simply astonishing. CHECK OUT - This is always the most important part for me, as I have had experience of when you pay the care ends. This was not the case at the Intercontinental. When I had finished paying, I was offered Coffee, Tea, Transport and if I needed information on where I was going. Bags were taken and carefully placed in my Taxi. OVERALL - I was simply blown away. The attention to detail, the care, the atmosphere, the facilities was 10/10. I'm currently thinking about when I can next book! The Intercontinental is something you NEED TO EXPERIENCE FOR YOURSELF. …