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Hilton Garden Inn Dublin Custom House

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#65 of 151 Hotels in Dublin
Certificate of Excellence
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Hilton Garden Inn Dublin Custom House
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219 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Jacksonville, Florida
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I choose this hotel based on its location, price and being a Hilton honors member. I was extremely happy I did. It was easy walking distance to the tourist area and right next door to Dublin's Octoberfest. The hotel looks very new inside and out, and the staff extremely friendly and helpful. The price was excellent considering the location and... More 

Helpful?
Thank fladventure777
somerset
Level Contributor
125 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent location, comfortable rooms, friendly staff - what more could you want in a hotel. This Hilton delivers them all. After staying in small guest houses and hotels during our tour of Ireland it was good to have a few days in an anonymous hotel!

Helpful?
1 Thank wildswimmer2010
Ashburn, Virginia
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

First time staying at this hotel (I usually stay at the Conrad, but it was sold out). Room not air conditioned so tried to sleep with the window open. But the road noise was intolerable, especially the metal plate in the road that vehicles were constantly hitting. Rooms were quite expensive this past week due to a local event. Way... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank JohnAshburn
Portadown, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week whilst working in Dublin. It's a clean hotel with spacious rooms. There is a good selection for breakfast and in the evenings there are complimentary cakes at reception. Also bottles of water and sweets, crisps, etc available to purchase to save going to find a shop. Wifi was decent and worked well in the room.... More 

Helpful?
Thank chris_haugh
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Chris, Thank you very much for your kind review. We are all thrilled that you found our team to be helpful and you had a good breakfast. Hope to see you back in the near future. kind regards Patrick Cass General Manager More 

Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on Friday for central location near everything. Hotel was great rooms were spotless and breakfast was amazing... Could not fault...could walk to anywhere and central bus station just 10 mins walk away😊

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra B
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Sandra, Thanks very much for your review. We are all delighted that you enjoyed your reunion here in Dublin. I hope you will visit us again in the near future. Kind regards Patrick Cass General Manager More 

Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Checked in for 2 nights with family. Room was very small for a family with triple bed.Shaving mirror was two low and ended up with back pain after shaving. Reception staff Marty was very helpful and hospitable also bar maid was really friendly and professional.Check in and out was very easy.Front Office Manager had forgotten my special request which I... More 

Helpful?
Thank Sanat D
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Sanat, Thank you for taking the time to review our hotel. I am delighted that Marty and the bar staff assisted you so well. I am very sorry about our team forgetting your special request. Can you please contact me at patrick.cass@hilton.com and I will look into this for you. I hope you will consider staying with us again... More 

Branxton, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a 2 night stay in late August 2016 and with the weather being very warm, we found the room to be very hot without anyway of being able to alleviate the heat in the room except the small desk fan, which was very noisy and we could not even open the window (the small amount possible) as we... More 

Helpful?
Thank Michael E
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Michael, Thank you for your review. I am very sorry to read that you would not recommend our hotel due to the room being warm. We are due to get air conditioning installed as part of our extension which will commence towards the end of the year. Thank you for your very positive comments about reception team and our... More 

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Great hotel, immaculate with really friendly staff. Check-in and out was effortless. We had a room on the top floor, there was no water pressure in our shower, which was hugely disappointing. As Hotel as only just rebranded, Taxi drivers, which we used a lot given location, all struggled to know where it was. It's useful to know it's previous... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 476jonathann
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Jonathan, Thank you for your review of our hotel. Our team do work hard to ensure our guests have an enjoyable stay with us and we are delighted that you found them to be really friendly. I am very sorry about the water pressure, we have checked all the showers and believe this is fine now. We continue to... More 

NJ
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Just checked out yesterday for my last night in Ireland. It's on the River Liffey. Good lunch and breakfast. The hop on/off bus stops right in front of hotel. Rooms were clean and comfortable but tub was narrow...felt my feet were slanted when taking a shower. Some construction going on next door that we could hear through the rear window.

Helpful?
Thank Flyer75
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Flyet75, Thank you for your review of our hotel. Delighted that you experienced our food offering and enjoyed both the lunch and our buffet breakfast. I hope you will be back again soon. Kind regards Patrick Cass General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the city from our family-friendly Hilton Garden Inn Dublin Custom House hotel, just 10 minutes from the city centre. You'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing. ... more   less 

Additional Information about Hilton Garden Inn Dublin Custom House

Address: One Custom House Quay, Dublin, Ireland (Formerly Jurys Inn Dublin Custom House)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $135 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dublin Custom House 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin
Hotel Style:
#31 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
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