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Hotel Riu Plaza The Gresham Dublin

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Hotel Riu Plaza The Gresham Dublin
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3,991 Reviews from our TripAdvisor Community

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Showing 3,650: English reviews
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County Cork, Ireland
Reviewed 2 days ago NEW

Genuinely impressed with the helpfulness of every staff member we encountered during our stay. From the guy in the car park who helped us get into the hotel, to the painter who held the lift for us on way to breakfast on Saturday morning. As I mention breakfast, I have to recommend the porridge and that's something I never thought...

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Helpful?
Thank Martin H
Galway, Ireland
Reviewed 4 days ago NEWvia mobile

Fab hotel Really elegant Felt like a real treat Quirky which added to the appeal Staff really helpful and excellent customer service Car park to hotel a little confusing Breakfast delicious Bar has real character and atmosphere

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Thank christina f
York
Reviewed 4 days ago NEW

Stayed here on business for one night. The rooms are comfortable and clean although my air con unit made loud gurgling noises most of the night and it wasn't even switched on so sleep quality wasn't great. The food is good but not exceptional although the service was very good. Staff here are very polite and efficient. I was here...

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Helpful?
Thank Simon M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review

Dear Guest, Thank you for taking the time to give us such honest and detailed feedback. We are pleased to hear, that you enjoyed our friendly and helpful service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. We would like to thank you...

Cleveland, Ohio
Reviewed 5 days ago NEW

We've stayed here for 5 years straight, we were bummed to not have stayed for a 6th but then...we felt lucky that we didn't. I HATE that I'm writing this but look at the cookie cutter responses done by someone who must be paid cheap in a customer call center overseas in response to customer queries and reviews that you...

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2Thank 216TimG
Reviewed 5 days ago NEWvia mobile

4 of us (2 couples) visited Dublin for a weekend away in early December 2016, we had researched hotels in Dublin and although not cheap the Gresham was getting good reviews, sadly our experience did not live up to the hype. The hotel itself was lovely, eating & bar area very nice, the rooms were just about ok, but seriously...

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Helpful?
Thank Burjo22
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Derry, United Kingdom
Reviewed 5 days ago NEWvia mobile

We recently stayed in the Gresham for a 2 night midweek break over midterm. We booked online for what was a great price. Neither of us had stayed in the Gresham before but we were really looking forward to it. The location of the hotel is very appealing for those who want to explore the city on foot. We booked...

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Thank An_t-oileanach
Brighton, United Kingdom
Reviewed 6 days ago NEW

Great location, got a bus from the airport to O'Connell Street where the hotel is situated. Very close to some great attractions such as the temple bar area and it was still walkable to the Guinness Storehouse. Room was great although slightly overheated at times so we had to use the aircon. Nice shower and very polite staff. Didn't eat...

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Thank KieranBrighton
Armagh
Reviewed 6 days ago NEW

When the GF and I visit Dublin we stay at the Gresham but to be honest I found it to be pretty mediocre this time around. Our first stay there was in February 2013 when I wrote this 5 Star review in Tripadvisor https://www.tripadvisor.co.uk/ShowUserReviews-g186605-d209082-r151839202-Hotel_Riu_Plaza_The_Gresham_Dublin-Dublin_County_Dublin.html#CHECK_RATES_CONT It still tops their review chart When we arrived we were given our room security key/card....

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Thank kah22
Carlow, Ireland
Reviewed 6 days ago NEWvia mobile

Found this hotel to be lovely and in a great location. The staff we encountered were helpful, friendly and polite. The bedroom was a nice size and the bed was comfortable. I would stay here again. We didn't have breakfast here as it was expensive.

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Thank Shellybe
Reviewed 1 week ago NEWvia mobile

This was a Christmas present from my family, my boyfriend and I stayed for the weekend at this hotel. We had a fabulous time in Dublin despite the weather and our hotel was great, staff very polite and accommodating on check in. My only issue was I was charged twice for our room, instead of £309 coming out of my...

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Helpful?
Thank Kathryn L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Toddy's Bar and Bistro
Toddy's Bar and Bistro
Cuisines: Irish, Bar, European, British
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Iconic Hotel on Dublin's main thoroughfare, renovated during 2014 and 2015. Excellent proximity to major attractions, business districts, Dublin Convention Centre, Croke Park, 3 Arena, Rail, Bus Stations and shops. Easily accessible from Dublin Airport via Aircoach and Dublin Bus (bus stop at front door of hotel). Free Wi-Fi. Car Parking Available €17.00 overnight rate. ... more   less 

Additional Information about Hotel Riu Plaza The Gresham Dublin

Address: 23 Upper O'Connell Street, Dublin D01 C3W7, Ireland (Formerly Gresham Hotel)
Location: Ireland > Province of Leinster > County Dublin > Dublin > North City Centre
Price Range: $100 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza The Gresham Dublin 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Gresham Hotel Dublin
Hotel Style:
#34 Romantic Hotel in Dublin
#36 Luxury Hotel in Dublin
#46 Family Hotel in Dublin
#47 Business Hotel in Dublin
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Plaza The Gresham Dublin staff and other travelers.
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Questions? Get answers from Hotel Riu Plaza The Gresham Dublin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Had a room with a view of O'Connell street, 4th floor and we were never woken by any noise so it was perfect.”
 of 5 bubbles KieranBrighton, 6 days ago | Read review
“Request a room in the inner sanctum areas as outside wall rooms could be noisy.”
 of 5 bubbles 944AndrewB, 1 week ago | Read review
“higher floor away from lifts!”
 of 5 bubbles Privatedancer, 1 week ago | Read review
“We were on top floor”
 of 5 bubbles tinsley27, 1 week ago | Read review
“A room at the back is very quiet -- lovely!”
 of 5 bubbles Cobblerstravels, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question